Solarwinds Web Help Desk Alternatives

Solarwinds Web Help Desk is described as 'SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Solarwinds Web Help Desk for a variety of platforms, including Web-based, Windows, Android, Self-Hosted and iPhone apps. The best Solarwinds Web Help Desk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or Freshdesk. Other great apps like Solarwinds Web Help Desk are osTicket, Zendesk, Fernand and Znuny.

Copy a direct link to this comment to your clipboard
Solarwinds Web Help Desk alternatives page was last updated

Alternatives list

  1. Deskpro icon
     17 likes

    Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
     
  2. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
     
  3. Supportbench icon
     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Software as a Service (SaaS)
     
  4. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    99 Zoho Desk alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  5. OpenSupports icon
     7 likes

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...

    Cost / License

    Application type

    Platforms

    • Self-Hosted
     
  6. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad
     
  8. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    Cost / License

    Platforms

    • Self-Hosted
     
  10. InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. SupportBee icon
     96 likes

    The Easiest Way To Manage Customer Support Emails. SupportBee is built for collaboration - no per agent fees and no bloat! Add everyone in your team to your helpdesk.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
You are at page 2 of Solarwinds Web Help Desk alternatives