osTicket osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use... Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP Customer Chat Helpdesk ticketing Add a feature 45 Like
Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps Ad-free Team Collaboration Add a feature 86 Like
OTRS Business Solution™ The OTRS Business Solution™ helps to improve your service quality at an attractive price-performance ratio. Free Open Source Mac Linux Web Self-Hosted Perl Helpdesk ticketing Add a feature 32 Like
Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature 53 Like
Help Scout Spare your team from time spent training (and your IT team from headaches) with a help desk system that’s a joy to use, simple to set up, and scales like any enterprise... Commercial Web iPhone CRM Add a feature 24 Like
Brimir Brimir is an open source helpdesk system. It allows you to send and receive support emails through a friendly web interface. Received emails are converted to tickets... Free Open Source Mac Windows Linux Web Android ... iPhone Android Tablet BSD iPad Self-Hosted Helpdesk ticketing Add a feature 15 Like
Request Tracker RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community... Free Open Source Linux Web Perl No features added Add a feature 13 Like
Zammad Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook... Free Open Source Web Self-Hosted Email tracking Auto responder Customer Chat Customizable ... REST API Email automation Facebook integration Integrated Chat Slack integration Twitter integration Add a feature 18 Like
Kayako Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad Customer Chat CRM Knowledge base Add a feature 18 Like
HESK Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software... Free Windows Linux Web No features added Add a feature 10 Like
Jitbit Helpdesk Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking... Commercial Windows Web Android Android Tablet iPad Knowledge base Add a feature 31 Like
Helpy.io A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Commercial Mac OS X Windows Linux Web iPhone ... iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature 9 Like
DeskPRO DeskPRO is the modern helpdesk platform. Unparalleled usability and flexible configuration mean that your agents can concentrate on helping users. Commercial Web Self-Hosted CRM Knowledge base Add a feature 17 Like
Deskero With an innovative user interface, studied to offer a completly streamlined experience, Deskero takes care of the clients in the most simple and straight forward way... Commercial Web Android iPhone iPad CRM Customizable Add a feature 15 Like
Enchant Simple customer support for growing teams. It's like gmail on steroids! Enchant is a powerful helpdesk that helps your team deliver awesome support to each and... Commercial Web CRM Add a feature 17 Like
