OpenSupports Alternatives

OpenSupports is described as 'open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including Web-based, iPhone, Linux, Android and Windows apps. The best OpenSupports alternative is osTicket, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk, Zendesk, ProProfs Help Desk and Zammad.

OpenSupports alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of OpenSupports.

OpenSupports alternatives page was last updated

OpenSupports

Free • Open Source
Help Desk App

OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that...

More about OpenSupports

osTicket
Is this is a good alternative?
Yes
No
Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
102 osTicket alternatives
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to OpenSupports.
- - osTicket is the most popular Open Source & free alternative to OpenSupports.
Suggest and vote on features
osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
217 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Android, Mac, iPhone, iPad & Android Tablet alternative to OpenSupports.
Suggest and vote on features
Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
233 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to OpenSupports.
Suggest and vote on features
Zendesk Features
Knowledge base
Email integration
On Demand
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
170 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Suggest and vote on features
ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
Zammad
Is this is a good alternative?
Yes
No
Free • Open Source
Customer Support Tool
Help Desk App
Linux
Self-Hosted
35 Zammad alternatives
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Suggest and vote on features
Zammad Features
1. Auto ResponderZammad allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
Email tracking
SLA
Knowledge base
REST API
Customizable
Ruby
Twitter Integration
Email automation
Slack integration
Facebook integration
Help Scout
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
Software as a Service (SaaS)
116 Help Scout alternatives
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
- - Help Scout is the most popular SaaS alternative to OpenSupports.
Suggest and vote on features
Help Scout Features
Ticketing
Customer service
Knowledge base
JitBit Helpdesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Windows
Online
Android
Android Tablet
iPad
109 JitBit Helpdesk alternatives
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Suggest and vote on features
JitBit Helpdesk Features
Text chat
IT Asset Management
Helpdesk ticketing
Knowledge base
Ticketing
HESK
Is this is a good alternative?
Yes
No
Free • Proprietary
Help Desk App
Windows
Linux
Online
14 HESK alternatives
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
HESK has no features, suggest some!
Request Tracker
Is this is a good alternative?
Yes
No
Free Personal • Open Source
Issue Tracking System
Help Desk App
Customer Support Tool
Linux
Online
Self-Hosted
Perl
53 Request Tracker alternatives
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Suggest and vote on features
Request Tracker Features
1. Extensible by Plugins/ExtensionsRequest Tracker can be extended with add-ons, plugins and extensions.
2. Task Time TrackingKeep a record of time spent on a task with Request Tracker.
Customer service
Helpdesk ticketing
Incident Management
Ticketing
Bug reporting
Customizable triggers
Task assignments
Dependency Tracking
UVdesk
Is this is a good alternative?
Yes
No
Paid • Open Source
Help Desk App
Online
23 UVdesk alternatives
A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.
Suggest and vote on features
UVdesk Features
Ticketing
Social media integration
DeskXpand - Helpdesk Management Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
208 DeskXpand - Helpdesk Management Software alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Suggest and vote on features
DeskXpand - Helpdesk Management Software Features
1. Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
3. LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
5. Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
Helpy.io
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
153 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Suggest and vote on features
Helpy.io Features
1. Support for BootstrapHelpy.io supports the popular CSS framework Bootstrap.
Multiple languages
Live Support Chat
Knowledge base
Web-Based
Private Chat
Ticketing