Alternatives to OpenSupports for all platforms with any license

osTicket

Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

Free Open Source Windows Linux Web MySQL Community Edition Self-Hosted ... PHP
Customer support Dockerized Helpdesk ticketing Php ... Task Management Add a feature

61 Like
Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Commercial Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Ads monitoring Automatic customer engagement Customer Feedback ... Customer service Customer support Software as a Service Team Collaboration Add a feature

115 Like
((OTRS)) Community Edition

((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer...

Free Personal Open Source Mac Linux Web Self-Hosted Perl
SLA Customer support Email notifications Helpdesk ticketing ... Knowledge base SOAP API Task Management Workflow Automation Add a feature

35 Like
Zammad

Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook...

Free Open Source Linux Self-Hosted
Email tracking SLA Auto responder Customizable ... REST API Customer support Email automation Facebook integration Helpdesk ticketing Integrated Chat Knowledge base Ruby Slack integration Twitter integration Add a feature

28 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Customer support Forums Knowledge base Software as a Service Add a feature

59 Like
Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket...

Commercial $ $ $ Web iPhone
Customer Feedback CRM Customer service Customer support ... Knowledge base Add a feature

29 Like
Request Tracker

RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community...

Free Open Source Linux Web Self-Hosted Perl
Bug reporting Customer service Customer support Customizable triggers ... Dependency Tracking Extensible by Plugins/Extensions Helpdesk ticketing Incident management Task assignments Task time tracking Team Collaboration Add a feature

17 Like
JitBit Helpdesk

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

Commercial $ $ $ Windows Web Android Android Tablet iPad
Text chat Customer support Knowledge base Add a feature

32 Like
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HESK

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. HESK is PHP Help Desk Software...

Free Windows Linux Web
No features added Add a feature

11 Like
ProProfs Help Desk

ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them.

Commercial $ $ $ Web
Shared inbox Helpdesk ticketing In-built Bug tracking Custom data fields ... Customer support Integration Canned responses Reporting Add a feature

72 Like