OpenSupports Alternatives
OpenSupports is described as 'open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer' and is an app in the Business & Commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including the Web, Windows, Linux, iPhone and Self-Hosted solutions. The best alternative is osTicket, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk (Freemium), ProProfs Help Desk (Paid), Zammad (Free, Open Source) and ((OTRS)) Community Edition (Free Personal, Open Source).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
- Linux
- Self-Hosted
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 212 alternatives to Zendesk
- Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. View 101 alternatives to Help Scout
- Paid • Proprietary
- Online
- iPhone
- Software as a Service (SaaS)
- RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users. View 52 alternatives to Request Tracker
- Free • Open Source
- Linux
- Online
- Self-Hosted
- Perl
- Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox. View 100 alternatives to JitBit Helpdesk
- Paid • Proprietary
- Windows
- Online
- Android
- Android Tablet
- iPad
- Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more. View 12 alternatives to HESK
- Free • Proprietary
- Windows
- Linux
- Online