OpenSupports is described as 'open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer' and is an app in the Business & Commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including the Web, Windows, Linux, iPhone and Self-Hosted solutions. The best alternative is osTicket, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk (Freemium), ProProfs Help Desk (Paid), Zammad (Free, Open Source) and ((OTRS)) Community Edition (Free Personal, Open Source).
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Chrome OS
- Android Tablet
- Google Apps
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source