OpenSupports Alternatives
OpenSupports is described as 'open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including Web-based, iPhone, Linux, Android and Windows apps. The best OpenSupports alternative is osTicket, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk, Zendesk, ProProfs Help Desk and Zammad.
OpenSupports alternatives are mainly Help Desk Apps but may also be Customer Support Tools or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of OpenSupports.osTicket
Is this is a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
102 osTicket alternatives- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
- - osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to OpenSupports.
- - osTicket is the most popular Open Source & free alternative to OpenSupports.
osTicket Features
Freshdesk
Is this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
217 Freshdesk alternatives- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Android, Mac, iPhone, iPad & Android Tablet alternative to OpenSupports.
Freshdesk Features
Zendesk
Is this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
233 Zendesk alternatives- Online
- Android
- iPhone
- Android Tablet
- iPad
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to OpenSupports.
Zendesk Features
ProProfs Help Desk
Is this is a good alternative?YesNo170 ProProfs Help Desk alternatives- Paid • Proprietary
- Help Desk App
- Customer Support Tool
- Online
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
ProProfs Help Desk Features
Zammad
Is this is a good alternative?YesNo35 Zammad alternatives- Free • Open Source
- Customer Support Tool
- Help Desk App
- Linux
- Self-Hosted
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
Help Scout
Is this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
116 Help Scout alternatives- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
- - Help Scout is the most popular SaaS alternative to OpenSupports.
Help Scout Features
JitBit Helpdesk
Is this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
109 JitBit Helpdesk alternatives- Windows
- Online
- Android
- Android Tablet
- iPad
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
JitBit Helpdesk Features
HESK
Is this is a good alternative?YesNo14 HESK alternatives- Free • Proprietary
- Help Desk App
- Windows
- Linux
- Online
Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more.
Request Tracker
Is this is a good alternative?YesNo- Free Personal • Open Source
- Issue Tracking System
- Help Desk App
- Customer Support Tool
53 Request Tracker alternatives- Linux
- Online
- Self-Hosted
- Perl
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Request Tracker Features
UVdesk
Is this is a good alternative?YesNo23 UVdesk alternatives- Paid • Open Source
- Help Desk App
- Online
A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.
UVdesk Features
DeskXpand - Helpdesk Management Software
Is this is a good alternative?YesNo208 DeskXpand - Helpdesk Management Software alternatives- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Online
- Software as a Service (SaaS)
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
DeskXpand - Helpdesk Management Software Features
Helpy.io
Is this is a good alternative?YesNo- Freemium • Open Source
- Customer Support Tool
- Help Desk App
153 Helpy.io alternatives- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
Helpy.io Features