OpenSupports Alternatives

OpenSupports is described as 'Open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including Web-based, Windows, Self-Hosted, Android and iPhone apps. The best OpenSupports alternative is Libredesk, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk, osTicket, Zendesk and HESK.

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Alternatives list

  1. Copy a direct link to this comment to your clipboard

    Really Simple Support is a lightweight, zero-setup helpdesk built specifically for solo founders and small teams. It gives you a branded support inbox and a hosted contact form — no DNS, no logins for customers, no complexity. Just drop a link on your site, and you’re ready to go.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
     
  2. Copy a direct link to this comment to your clipboard

    Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  4.  2 likes
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    If your business needs to log, track, manage, automate and escalate support issues, then please read on.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
     
  5. ReadyDesk icon
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    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
     
  6. Copy a direct link to this comment to your clipboard

    SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...

    106 SmarterTrack Help Desk 7 alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Windows
     
  7. Copy a direct link to this comment to your clipboard

    For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.

    Cost / License

    • Pay once
    • Proprietary

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
     
  8. SupportPal icon
     1 like
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    SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...

    140 SupportPal alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  9. Copy a direct link to this comment to your clipboard

    System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
     
  10. Copy a direct link to this comment to your clipboard

    Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

    Cost / License

    • Freemium (Pay once or Subscription)
    • Open Source

    Application type

    Platforms

    • Online
    • Self-Hosted
     
  11. KIX icon
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    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
     
  12. Aidlify icon
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    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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