OpenSupports Alternatives

OpenSupports is described as 'Open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including Web-based, Windows, Self-Hosted, Android and iPhone apps. The best OpenSupports alternative is Libredesk, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk, osTicket, Zendesk and HESK.

OpenSupports iconOpenSupports
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OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that...

More about OpenSupports
More about OpenSupports
OpenSupports alternatives page was last updated Jun 14, 2022
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  1. DiamanteDesk icon

    DiamanteDesk

     3 likes
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    DiamanteDesk is an independent support ticket system which is designed to listen to your customers and quickly react to satisfy their needs. Currently, it can be easily integrated into the Oro platform but in the short run it will be available for other CRM systems.

    License model

    • Free • Open Source

    Application type

    Country of Origin

    • UA flagUkraine

    Platforms

    • Mac
    • Windows
    • Linux
    DiamanteDesk screenshot 1

    DiamanteDesk Features

    1.  Helpdesk Ticketing

    DiamanteDesk VS OpenSupports

     
  2. Trakdesk icon

    Trakdesk

     25 likes
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    Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
    • Kindle Fire
    Dashboard

    Trakdesk Features

    1.  Gamification
    2.  Customer service
    3.  Helpdesk Ticketing
    4.  On Demand
    5.  Knowledge base

    Trakdesk VS OpenSupports

     

  4. Helpspot

     1 like
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    HelpSpot is a unique Web Based Help Desk Software solution for organizations dealing with the challenges of email and web customer service.

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Linux
    • Online

    Helpspot VS OpenSupports

     
  5. Ad
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    Help Scout icon
    Help Scout

    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all...

    https://www.helpscout.com
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  6. IntraService icon

    IntraService

     2 likes
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    IntraService will allow you to bring your customer support to the brand new level with minimal costs. The system is extremely easy to set up and use and is compatible with ITIL; it can be implemented in a single day as a SaaS model or as self-hosted solution.

    License model

    Application type

    Platforms

    • Windows
    • Android
    • iPhone
    • iPad
    • Self-Hosted
    • Microsoft SQL Server
    • ASP.NET MVC
    • Microsoft IIS
    IntraService screenshot 1

    IntraService Features

    1.  Helpdesk Ticketing

    IntraService VS OpenSupports

     
  7. Best Support System icon

    Best Support System

     3 likes
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    Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.

    License model

    Application types

    Country of Origin

    • BD flagBangladesh

    Platforms

    • Online
    • Self-Hosted
    Best Support System screenshot 1

    Best Support System Features

    1.  Integrated Search
    2.  Dockerized
    3.  Helpdesk Ticketing
    4.  Integrated Chat
    5. Facebook icon  Facebook integration

    Best Support System VS OpenSupports

     
  8. Vision Helpdesk icon

    Vision Helpdesk

     2 likes
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    Vision Helpdesk offers Help Desk, Satellite Desk and Service Desk, Trusted by 8000+ companies Vision Helpdesk offers solution for every size business.

    License model

    Application type

    Country of Origin

    • IN flagIndia

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Windows Mobile
    • Android
    • Windows Phone
    • Self-Hosted
    Vision Helpdesk Dashboard

    Vision Helpdesk Features

    1.  Incident Management
    2.  Release Management
    3.  Knowledge Management
    4.  Web-Based
    5.  Asset Management

    Vision Helpdesk VS OpenSupports

     
  10. Verax Service Desk icon

    Verax Service Desk

     1 like
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    Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.

    License model

    Application type

    Platforms

    • Windows
    • Linux
    Verax Service Desk screenshot 1

    Verax Service Desk Features

    1.  Helpdesk Ticketing
    2.  SLA Monitoring
    3.  Incident Management

    Verax Service Desk VS OpenSupports

     
  11. Beingo icon

    Beingo

     1 like
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    Conversational Apps to Serve, Sell & Support your Customers.

    License model

    • Free • Proprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android SDK
    • JavaScript
    • Software as a Service (SaaS)
    • Custom iOS
    • Wordpress
    Beingo screenshot 1

    Beingo Features

    1.  Conversational commerce
    2.  Chat Bot
    3.  Chatbot Builder

    Beingo VS OpenSupports

     
  12. Helpninja icon

    Helpninja

     1 like
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    Simple & Affordable help desk - Get your whole team on support for free.

    License model

    Country of Origin

    • IN flagIndia

    Platforms

    • Android
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Helpninja screenshot 1
    Helpninja screenshot 2
    Helpninja screenshot 3

    Helpninja VS OpenSupports

     
  13. Sidekick Studio icon

    Sidekick Studio

     1 like
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    Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    License model

    Platforms

    • Mac
    • Windows
    • Online
    Sidekick Studio screenshot 1

    Sidekick Studio Features

    1.  No Coding Required
    2.  Onboarding
    3.  User experience
    4.  Customer service
    5.  Customer Onboarding
    6.  Knowledge base

    Sidekick Studio VS OpenSupports

     
  14. Happi.team icon

    Happi.team

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    Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.

    License model

    • Freemium • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Happi.team screenshot 1

    Happi.team Features

    1.  Customer service

    Happi.team VS OpenSupports

     
  15. AI Service Desk icon

    AI Service Desk

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    AI help desk solution that automates operations and support for IT, HR, and Customer Service, making businesses and customers successful by offering consumer-like self-service resolutions to users.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)
    AI Service Desk screenshot 1

    AI Service Desk Features

    1.  AI-Powered
    2.  Helpdesk Ticketing
    3.  Chat Bot

    AI Service Desk VS OpenSupports

     
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