HappyFox icon
HappyFox icon

HappyFox

 16 likes

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media.

HappyFox Ticket Support System

License model

Country of Origin

  • US flagUnited States

Platforms

  • Online
  • Windows Mobile
  • Android
  • iPhone
4 / 5 Avg rating (1)
16likes
2comments
0news articles

Features

Suggest and vote on features
  1.  Asset Management
  2.  Customer service
  3.  Knowledge Management
  4.  Issue Tracking
  5.  Email tracking
  6.  IT Asset Management

 Tags

HappyFox News & Activities

Highlights All activities

Recent activities

Show all activities

HappyFox information

  • Developed by

    US flagHappyfox Inc
  • Licensing

    Proprietary and Commercial product.
  • Pricing

    Subscription ranging between $39 and $99 per month.
  • Alternatives

    136 alternatives listed
  • Supported Languages

    • English

AlternativeTo Categories

Business & CommerceDevelopmentOffice & Productivity

Apple AppStore

  •   Updated Oct 20, 2021
  •   2.78 avg rating
View in AppStore

Our users have written 2 comments and reviews about HappyFox, and it has gotten 16 likes

HappyFox was added to AlternativeTo by rahulvsd on Jan 20, 2012 and this page was last updated Mar 16, 2020.

Comments and Reviews

   
 Post comment/review
Top Positive Comment
H3Solutions
Sep 4, 2013
0

I have used HappyFox for the past 9 months and have found the software simple to use. The support staff at HappyFox are excellent, they respond quickly and competently.

Some of the best features for me are the simple and customizable reporting tools and the fact that email communications are automatically tagged to tickets.

I can highly recommend HappyFox.

JohnD1999
Aug 6, 2013
0

Why is this listed under "Free or Open Source" when it is not?

tenmiles
Aug 30, 2013

Thanks for pointing out the difference.

Until the start of August, we used to have a free plan. However, as you see, we have revamped our pricing plans. So, it was a delay in updating alternativeto.net listing, and not an intentional misquote.

Sorry, if you have been misled. If you are particular about having a free plan, please feel free to write to me at support@happyfox.com. I'd be more than happy to help.

What is HappyFox?

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook integration is a complete social media customer support software, that helps businesses to engage and solve customer queries right from the comfort of their help desk. Knowledge base and community forums features help customers instantly. Happyfox App is a mobile help desk and can be used in iPhone, iPad and Android phones. Global Helpdesk that talks 35 languages supporting your multinational customers

HappyFox Videos

Official Links