HappyFox

Name: HappyFox
Rating: 4 (1 reviews)

Online help desk software and a web based support ticket system

Paid • Proprietary
Online
Windows Mobile
Android
iPhone

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HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook integration is a complete social media customer support software, that helps businesses to engage and solve customer queries right from the comfort of their help desk. Knowledge base and community forums features help customers instantly. Happyfox App is a mobile help desk and can be used in iPhone, iPad and Android phones. Global Helpdesk that talks 35 languages supporting your multinational customers

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Why is this listed under "Free or Open Source" when it is not?

Comment • more than a year ago

★

I have used HappyFox for the past 9 months and have found the software simple to use. The support staff at HappyFox are excellent, they respond quickly and competently.

Some of the best features for me are the simple and customizable reporting tools and the fact that email communications are automatically tagged to tickets.

I can highly recommend HappyFox.

Positive comment • more than a year ago

HappyFox

Online help desk software and a web based support ticket system

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