Description

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system that manages incoming request coming from multiple channels like voice, chat, email and social media. HappyFox integrates with best business apps in e-commerce, Project Management, Accounting and others. HappyFox with Facebook integration is a complete social media customer support software, that helps businesses to engage and solve customer queries right from the comfort of their help desk. Knowledge base and community forums features help customers instantly.
Happyfox App is a mobile help desk and can be used in iPhone, iPad and Android phones. Global Helpdesk that talks 35 languages supporting your multinational customers

License

Commercial

Supported Platforms

Online Windows Mobile Android iPhone

Links to official HappyFox sites

Official Website    Facebook    Twitter

Feature

Email tracking Add a feature

Categories

Business & Commerce Development

Tags

bug-tracking cloud-based-helpdesk customer-feedback customer-service customer-support email-management email-ticketing email-tracking helpdesk hosted-help-desk issue-tracking it-helpdesk knowledge-management mobile-help-desk saas-helpdesk ticketing web-based-customer-support

Screenshots

Make this page better by adding screenshots to HappyFox.

Top alternativesView all

  • osTicket icon

    osTicket

    • Free
    • |
    • Open Source
    • |
    • 2 Reviews
    • |
    • 46 Likes
  • UserVoice icon

    UserVoice

    • Commercial
    • |
    • 6 Reviews
    • |
    • 78 Likes
  • OTRS icon

    OTRS

    • Free Personal
    • |
    • Open Source
    • |
    • 0 Reviews
    • |
    • 32 Likes
4 out of 5 with 1 ratings

ReviewsView all

I have used HappyFox for the past 9 months and have found the software simple to use. The support staff at HappyFox are excellent, they respond quickly and competently. Some of the best features for...

See why people like HappyFox 😍

Why is this listed under "Free or Open Source" when it is not?

See why people do not like HappyFox 😡 Post your review