HappyFox Alternatives

As a cloud-based customer support help desk and ticket system, HappyFox supports help requests from sources like chat, phone calls, email, and posts on social media. Outside of its web interface, HappyFox is available on the Google Play Store and the App Store.

The help desk software sector is filled with options, and that includes free and open source alternatives to HappyFox available across a wide variety of operating systems and interfaces, such as Windows, macOS, and Linux.

HappyFox alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HappyFox.

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HappyFox

Paid • Proprietary
Customer Support Tool

Online
Windows Mobile
Android
iPhone

HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system...

Learn more about HappyFox

LiveAgent
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Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
Android
iPhone
Android Tablet
iPad
PHP
193 alternatives to LiveAgent
LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...
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LiveAgent Features
1. GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
2. VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Beat maker
Knowledge base
Call recording
Customer service
Helpdesk ticketing
Ticketing
Live Support Chat
Integrated Chat
LiveAgent vs HappyFox opinions
Almost everyone thinks LiveAgent is a great alternative to HappyFox.
osTicket
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Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
104 alternatives to osTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
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osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Zendesk
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No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
236 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
Freshdesk
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No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
216 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
UseResponse
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No
Paid • Proprietary
Help Desk App
Customer Feedback Manager
Online
Self-Hosted
188 alternatives to UseResponse
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
ProProfs Help Desk
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No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
172 alternatives to ProProfs Help Desk
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
InvGate Service Desk
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No
Paid • Proprietary
Help Desk App
Workflow Automation Tool
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Self-Hosted
Software as a Service (SaaS)
102 alternatives to InvGate Service Desk
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
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InvGate Service Desk Features
1. GamificationInvGate Service Desk makes use of game-design elements such as point scoring, competition, achievements, etc.
Knowledge base
Helpdesk ticketing
Configurable
Servicedesk
Ticketing
((OTRS)) Community Edition
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No
Free Personal • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Mac
Linux
Online
Self-Hosted
Perl
87 alternatives to ((OTRS)) Community Edition
((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.
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((OTRS)) Community Edition Features
SLA
SOAP API
Ticketing
Email notifications
Helpdesk ticketing
Knowledge base
Discontinued
From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
UserVoice
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No
Paid • Proprietary
Customer Feedback Manager
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
174 alternatives to UserVoice
UserVoice communities are the easiest way to turn customer feedback into action:
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UserVoice Features
Suggestion voting
WordPress Integration
German
Multiple languages
Idea management
In-App Voting
Get Satisfaction
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No
Paid • Proprietary
Customer Feedback Manager
Online
167 alternatives to Get Satisfaction
Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

Get Satisfaction has no features, suggest some!