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    HappyFox Alternatives

    As a cloud-based customer support help desk and ticket system, HappyFox supports help requests from sources like chat, phone calls, email, and posts on social media. Outside of its web interface, HappyFox is available on the Google Play Store and the App Store.

    The help desk software sector is filled with options, and that includes free and open source alternatives to HappyFox available across a wide variety of operating systems and interfaces, such as Windows, macOS, and Linux.

    HappyFox is mainly a Help Desk App but alternatives to it may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HappyFox.
    This page was last updated Mar 15, 2022
    HappyFox
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    • Online
    • Windows Mobile
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    HappyFox is a web based customer support ticketing system and is cloud-based. It is a centralized ticket support system...
    Learn more about HappyFox

      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
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      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
    1. LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
      Almost everyone thinks LiveAgent is a great alternative to HappyFox.


    2. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
    3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
    4. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.


    5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Chrome OS
      • Android Tablet
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
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      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
    6. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

      Discontinued

      From https://community.otrs.com :

      With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    7. Crust Service Cloud is a free, open-source and self-hosted customer service desk, built on the Crust Low-Code platform. It enables businesses to deliver faster and more personalised service to their clients, across multiple channels.
    8. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
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