UseResponse Alternatives
UseResponse is described as 'customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a very popular Help Desk in the Business & Commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including Online / Web-based, SaaS, iPhone, Android and Windows. Most alternatives are Help Desks and Customer Feedback Managers. The best alternative is osTicket, which is both free and Open Source. Other great apps like UseResponse are Freshdesk (Freemium), LiveAgent (Paid), Zendesk (Paid) and Fider (Paid, Open Source).
- osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk vs UseResponse opinions
Freshdesk has proved to be a variable platform. Consider working with it. - LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms.
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
- Paid • Open Source
- Windows
- Linux
- Online
- Self-Hosted
- ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
- Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
- Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
- UserVoice communities are the easiest way to turn customer feedback into action:
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
UserVoice vs UseResponse opinions
I have proven experience of User-voice quality services.