UseResponse Alternatives
UseResponse is described as 'customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a well-known app in the Business & Commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including the Web, iPhone, Android, SaaS and Windows. The best alternative is osTicket, which is both free and Open Source. Other great apps like UseResponse are Freshdesk (Freemium), ProProfs Help Desk (Paid), LiveAgent (Paid) and Fider (Free, Open Source).
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk vs UseResponse
Freshdesk has proved to be a variable platform. Consider working with it. - ProProfs Help Desk ticketing software helps agents track customer queries and timely resolve them. View 161 alternatives to ProProfs Help Desk
- LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. View 181 alternatives to LiveAgent
- Paid • Proprietary
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
- Fider is an open source, cross platform and free to use customer feedback platform for companies and products. View 29 alternatives to FiderNo screenshots yet
- Free • Open Source
- Windows
- Linux
- Online
- Self-Hosted
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. View 212 alternatives to Zendesk
- Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap. View 43 alternatives to Productboard
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need. View 74 alternatives to Nolt