UseResponse is described as 'customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS' and is a well-known app in the Business & Commerce category. There are more than 100 alternatives to UseResponse for a variety of platforms, including the Web, iPhone, Android, SaaS and Windows. The best alternative is osTicket, which is both free and Open Source. Other great apps like UseResponse are Freshdesk (Freemium), ProProfs Help Desk (Paid), LiveAgent (Paid) and Fider (Free, Open Source).
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook... View 190 alternatives to Freshdesk
- Freemium • Proprietary
- Chrome OS
- Android Tablet
- Google Apps
Freshdesk vs UseResponseFreshdesk has proved to be a variable platform. Consider working with it.
- Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap. View 43 alternatives to Productboard
- Paid • Proprietary
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source