OpenSupports Alternatives

OpenSupports is described as 'Open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including Web-based, Windows, Self-Hosted, Android and iPhone apps. The best OpenSupports alternative is Libredesk, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk, osTicket, Fernand and Zendesk.

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Alternatives list

  1. System Center Service Manager icon

    System Center Service Manager

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    System Center Service Manager provides an integrated platform for automating and adapting your organization's IT service management best practices.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Self-Hosted
     
  4. KIX icon

    KIX

     1 like

    KIX is an open source browser based service system for tasks like IT service, technical service, maintenance and repair and customer service. KIX can run run on-premise (in-house) or in a cloud.

    21 KIX alternatives

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    CMDB-Graph
     
  5. Ad
    Screenshot
    Freshdesk icon
    Freshdesk

    Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, s...

    https://www.freshworks.com
    Learn More
  6. Aidlify icon

    Aidlify

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    Tired of lost emails, scattered conversations, and missed follow-ups? Aidlify brings everything together in one easy-to-use helpdesk. Emails and contact form submissions become organized tickets you can quickly assign, tag, and prioritize.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Aidlify screenshot 1
     
  7. Full Help icon

    Full Help

     1 like

    Full Help is a full-featured, self-hosted help desk solution. A help desk & knowledgebase software for your business that you pay for just once and installs on your own server. Supports email, live chat, contact form, and API conversation channels.

    30 Full Help alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    Conversations
     
  8. FermiAI icon

    FermiAI

     Like

    Fermi AI is a customer chat as a service which does not burn a hole in your pocket. Fermi AI is designed for business teams of all sizes.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    Deploy chat on any customer facing web portal
     
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