OpenSupports Alternatives

Alternatives list

1. 

   

   Deskpro

    17 likes

   Deskpro is a help desk platform that uses AI technology for multi-channel communication. It offers security, compliance, and data privacy features. Users can deploy the platform on a private cloud, on-premise, or in sovereign data centers.

   85 Deskpro alternatives

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United Kingdom

   Platforms

   • Online
   • Self-Hosted
   • Software as a Service (SaaS)

   • United Kingdom

   

   

   

   +1

   

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   Good alternative?Is Deskpro a good alternative to OpenSupports?

    
2. 

   

   HelpDesk 3

    3 likes

   Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • Switzerland

   Platforms

   • Mac
   • Windows
   • Linux
   • Online
   • Android
   • iPhone
   • Chrome OS
   • Android Tablet
   • iPad
   • Self-Hosted

   • Switzerland

   

   

   

   +2

   

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   Good alternative?Is HelpDesk 3 a good alternative to OpenSupports?

    
4. 

   

   Peppermint Ticket Management

    1 like

   An open source ticket management & help desk solution. A freshdesk alternative.

   Cost / License

   • Free
   • Open Source

   Application type

   • Help Desk

   Alerts

   • Discontinued

   Platforms

   • Self-Hosted
   • Docker

   

   

   

   +1

   

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   Good alternative?Is this a good alternative to OpenSupports?

    
5. Ad

   

   

   HelpDesk

   Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 sup...

   https://www.helpdesk.com

   Learn More
6. 

   

   Request Tracker

    17 likes

   RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.

   51 Request Tracker alternatives

   Cost / License

   • Free Personal
   • Open Source (GPL-2.0)

   Application typeApplication types

   • Help Desk
   • Issue Tracking

   Origin

   • United States

   Platforms

   • Linux
   • Online
   • Self-Hosted
   • Perl

   • United States

   

   More about Request Tracker  

   

   Good alternative?Is Request Tracker a good alternative to OpenSupports?

    
7. 

   

   ProProfs Help Desk

    82 likes

   ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

   Cost / License

   • Paid
   • Proprietary

   Application typeApplication types

   • Help Desk
   • Customer Feedback Manager

   Origin

   • United States

   Platforms

   • Online

   • United States

   

   

   

   +2

   

   More about ProProfs Help Desk  

   

   Good alternative?Is ProProfs Help Desk a good alternative to OpenSupports?

    
9. 

   

   JitBit Helpdesk

    33 likes

   Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

   125 JitBit Helpdesk alternatives

   Cost / License

   • Paid
   • Proprietary

   Application type

   • Help Desk

   Origin

   • United States

   Platforms

   • Windows
   • Online
   • Android
   • Android Tablet
   • iPad

   • United States

   

   

   

   +1

   

   More about JitBit Helpdesk  

   

   Good alternative?Is JitBit Helpdesk a good alternative to OpenSupports?

    
10. 

    

    UVdesk

     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    Cost / License

    • Paid
    • Open Source (MIT)

    Application type

    • Help Desk

    Origin

    • India

    Platforms

    • Online

    • India

    

    

    

    +4

    

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    Good alternative?Is UVdesk a good alternative to OpenSupports?

     
11. 

    

    Kayako

     18 likes

    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    193 Kayako alternatives

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United Kingdom

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad

    • United Kingdom

    

    More about Kayako  

    

    Good alternative?Is Kayako a good alternative to OpenSupports?

     
12. 

    

    Helpy.io

     9 likes

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Cost / License

    • Freemium
    • Open Source (MIT)

    Application type

    • Help Desk

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    

    

    

    +1

    

    More about Helpy.io  

    

    Good alternative?Is Helpy.io a good alternative to OpenSupports?

     
13. 

    

    Vivantio

     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • IT Service Management

    Origin

    • United States

    Platforms

    • Online
    • Self-Hosted

    • United States

    

    

    

    More about Vivantio  

    

    Good alternative?Is Vivantio a good alternative to OpenSupports?

     
14. 

    

    Trengo

     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    183 Trengo alternatives

    Cost / License

    • Paid
    • Proprietary

    Origin

    • Netherlands
    • EU

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    • Netherlands
    • EU

    

    

    More about Trengo  

    

    Good alternative?Is Trengo a good alternative to OpenSupports?

     
15. 

    

    Enchant.com

     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    123 Enchant.com alternatives

    Cost / License

    • Paid
    • Proprietary

    Application typeApplication types

    • Help Desk
    • CRM

    Origin

    • United States

    Platforms

    • Online

    • United States

    

    

    

    More about Enchant.com  

    

    Good alternative?Is Enchant.com a good alternative to OpenSupports?