OpenSupports Alternatives
OpenSupports is described as 'Open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to OpenSupports for a variety of platforms, including Web-based, Windows, Self-Hosted, Android and iPhone apps. The best OpenSupports alternative is Libredesk, which is both free and Open Source. Other great apps like OpenSupports are Freshdesk, osTicket, Zendesk and HESK.
- Help Desk Platform
- Free • Open Source
An open source ticket management & help desk solution. A freshdesk alternative.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
ProProfs Help Desk Features
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
License model
- Free Personal • Open Source
Application types
Country of Origin
United States
Platforms
- Linux
- Online
- Self-Hosted
- Perl
Request Tracker Features
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
JitBit Helpdesk Features
A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.
License model
- Paid • Open Source
Application type
Country of Origin
India
Platforms
- Online
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
License model
- Paid • Proprietary
Application types
Country of Origin
United Kingdom
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Blackberry
- Android Tablet
- Windows Phone
- iPad
Kayako Features
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
License model
- Freemium • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
License model
- Freemium • Open Source
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Helpy.io Features
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
Simple customer support for growing teams. It's like gmail on steroids!
Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.
To your customers, it's just email. They will never see a ticket number and will never have to.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
Enchant.com Features
Our online help desk is so much more than “just another ticketing system.”
Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
TeamSupport.com Features
License model
- Paid • Proprietary
Country of Origin
Netherlands
EU
Platforms
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
Trengo Features