Request Tracker Alternatives
Request Tracker is described as 'RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users' and is an app in the Business & Commerce category. There are more than 50 alternatives to Request Tracker for a variety of platforms, including the Web, Self-Hosted solutions, Windows, Linux and Mac. The best alternative is Redmine, which is both free and Open Source. Other great apps like Request Tracker are JIRA (Paid), Trac (Free, Open Source), osTicket (Free, Open Source) and Mantis Bug Tracker (Free, Open Source).
- Redmine is a flexible project management web application. Written using Ruby on Rails framework, it is cross-platform and cross-database. View 245 alternatives to Redmine
- Free • Open Source
- Online
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Ruby
- Microsoft SQL Server
- Cloudron
- Ruby on Rails
- PostgreSQL
- Trusted by 11,000+ businesses, JIRA is the leading bug tracking, issue tracking and project management tool. View 347 alternatives to JIRA
- Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-based software project management. View 156 alternatives to Trac
- Free • Open Source
- Mac
- Windows
- Linux
- Online
- BSD
- Self-Hosted
- Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management. View 95 alternatives to osTicket
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Mantis Bug Tracker is a free and open source, web-based bug tracking system. View 92 alternatives to Mantis Bug Tracker
- Free • Open Source
- Mac
- Windows
- Linux
- BSD
- Self-Hosted
- Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails. View 30 alternatives to Zammad
- Free • Open Source
- Linux
- Self-Hosted
- GoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition. View 206 alternatives to GoodDay
- Freemium • Proprietary
- Online
- Software as a Service (SaaS)
- ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction. View 80 alternatives to ((OTRS)) Community Edition
Discontinued
From https://community.otrs.com :
With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.
- Free Personal • Open Source
- Mac
- Linux
- Online
- Self-Hosted
- Perl
- A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it. View 210 alternatives to A1 Project Manager
- Free • Proprietary
- Online
- Software as a Service (SaaS)
- ZenTao is an open source project management tool, supporting Scrum. It integrates product management, project management, bug management and QA management, etc., covering all lifecycle of software development. View 238 alternatives to ZenTao
- Freemium • Open Source
- Windows
- Linux
- Online
- Android
- Self-Hosted