Request Tracker is described as 'RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Request Tracker for a variety of platforms, including Web-based, Self-Hosted, Windows, Linux and SaaS apps. The best Request Tracker alternative is Redmine, which is both free and Open Source. Other great apps like Request Tracker are JIRA, Trac, Mantis Bug Tracker and osTicket.
Project cost management platform that calculates costs for your software projects automatically while you plan tasks in sprints using Agile Methodologies
JTrac is an open source and highly customizable issue-tracking web-application written in Java.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Centralizes tasks, tickets, time, financial tracking, and help desk management with email-to-ticket conversion, secure infrastructure, SLA monitoring, auto-escalations, integration with popular email platforms, and real-time profit margin display for unified workflow.
Enpointer is a modern issue tracker for agile software teams. It lets teams follow scrum methodology by planning and creating sprints and boards to track the status of issues. It can be used to track bugs, user stories, epics, versions etc organised in various projects.
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
Kissflow is a simple, optimal, efficient and unified platform to manage and track all of your work.
Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
SpiraPlan is Inflectra’s flagship enterprise-level portfolio management platform. This all-in-one solution combines test management, portfolio & resource management, and requirements traceability with release planning, baselining, & risk analysis.
Tara helps teams focus on their release cycle and meet their sprint goals. With predictions, Tara delivers insights around your development data, to accelerate software delivery milestones.
United States
United Kingdom
France
EU
India
