Request Tracker Alternatives

Request Tracker is described as 'RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Request Tracker for a variety of platforms, including Web-based, Self-Hosted, Windows, Linux and SaaS apps. The best Request Tracker alternative is Redmine, which is both free and Open Source. Other great apps like Request Tracker are JIRA, Trac, Mantis Bug Tracker and osTicket.

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Alternatives list

  1. SprintCost icon
     1 like

    Project cost management platform that calculates costs for your software projects automatically while you plan tasks in sprints using Agile Methodologies

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Yodiz icon
     106 likes

    Yodiz is the leading Agile Scrum tool and issue tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Google Chrome
    • Firefox
     
  3. jtrac icon
     4 likes

    JTrac is an open source and highly customizable issue-tracking web-application written in Java.

    Cost / License

    • Free
    • Open Source

    Alerts

    • Discontinued

    Platforms

    • Mac
    • Windows
    • Linux
     
  4. uBugtrack icon
     4 likes

    Lightweight, smart, elegant and powerful app to manage your tasks and issues.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  5. Kissflow icon
     3 likes

    Kissflow is a simple, optimal, efficient and unified platform to manage and track all of your work.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  6. OneTrack icon
     1 like

    OneTrack is a bug/issue tracker designed to be simple but powerful. It does away with complex menus with dozens of filters and offers instead a clean easy to understand experience. Aimed at both beginner and seasoned developer.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
     
  7. Maian Support icon
     2 likes

    Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • PHP
     
  8. Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Cost / License

    • Paid
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS
     
  9. Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. SpiraPlan icon
     2 likes

    SpiraPlan is Inflectra’s flagship enterprise-level portfolio management platform. This all-in-one solution combines test management, portfolio & resource management, and requirements traceability with release planning, baselining, & risk analysis.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  11. Gemini is the complete tracker that works beautifully for any kind of project, team or process. Every task, initiative, bug, issue, enquiry, story, and ticket in one place.

    106 Countersoft Gemini alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Online
     
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