Apps similar to Request Tracker include Redmine, which is free and open source. Other options are JIRA, Trac, Mantis Bug Tracker and osTicket. Project Management Tools like Request Tracker are a crowded field, with more than 50 alternatives for the web, self-hosting, Windows, Linux and Mac.
Project cost management platform that calculates costs for your software projects automatically while you plan tasks in sprints using Agile Methodologies
JTrac is an open source and highly customizable issue-tracking web-application written in Java.
Centralizes tasks, tickets, time, financial tracking, and help desk management with email-to-ticket conversion, secure infrastructure, SLA monitoring, auto-escalations, integration with popular email platforms, and real-time profit margin display for unified workflow.
United Kingdom
Enpointer is a modern issue tracker for agile software teams. It lets teams follow scrum methodology by planning and creating sprints and boards to track the status of issues. It can be used to track bugs, user stories, epics, versions etc organised in various projects.
France
EU
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
India
Kissflow is a simple, optimal, efficient and unified platform to manage and track all of your work.
United States
Support is an integral part of any business and good support helps you to build a solid relationship between you and your clients. Maian Support helps you to build this confidence by providing an easy to use support system completely free of charge.
United Kingdom
SpiraPlan is Inflectra’s flagship enterprise-level portfolio management platform. This all-in-one solution combines test management, portfolio & resource management, and requirements traceability with release planning, baselining, & risk analysis.
United States
Brisk support gives you the tools you need to seamlessly resolve customer inquiries. Our complete help desk ticketing system is the ultimate solution for increasing productivity and making happier customers.
Tara helps teams focus on their release cycle and meet their sprint goals. With predictions, Tara delivers insights around your development data, to accelerate software delivery milestones.
