Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Germany
EU
+9
Request Tracker Alternatives
Request Tracker is described as 'RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Request Tracker for a variety of platforms, including Web-based, Self-Hosted, Windows, Linux and SaaS apps. The best Request Tracker alternative is Redmine, which is both free and Open Source. Other great apps like Request Tracker are JIRA, Trac, Mantis Bug Tracker and osTicket.
Alternatives list
47 Zammad alternatives
A1 Project Manager is a free task and project management software that automatically keeps your team organized and monitors progress of all of your projects. Let A1 Project Manager organize what you do, so you can focus on why you do it.
Cost / License
- Free
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
ZenTao is an open source project management tool, supporting Scrum. It integrates product management, project management, bug management and QA management, etc., covering all lifecycle of software development.
Cost / License
- Freemium
- Open Source
Application types
Platforms
- Windows
- Linux
- Online
- Android
- Self-Hosted
+3
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
185 GoodDay alternativesGoodDay is a project, product and work management platform that gives teams the best tools for planning, day-to-day work, and continuous improvement of all processes based on transparency, accountability, agility, and recognition.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Software as a Service (SaaS)
+3
FogBugz manages projects, tracks bugs, and even tells you when you’re going to ship. It includes an issue tracker, advanced project management and scheduling, a wiki, and customer support features like email routing and discussion groups.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Windows
- Linux
- Online
117 JitBit Helpdesk alternativesJitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
- Android
- Android Tablet
- iPad
+1
305 Yodiz alternativesYodiz is the leading Agile Scrum tool and issue tracker. With it's innovative UI, simple UX and great set of features, it's probably the best tool.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Google Chrome
- Firefox
+4
Codegiant includes pretty yet powerful tools for agile project management. It is meant to be a single platform for project management. People are loving it as a great alternative to Jira as it is faster with better UI/UX and is free to use for upto 5 users.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
+2
Enhance web development and e-learning projects by annotating and assigning bugs with zipBoard. It combines real-time visual feedback, task management, and collaboration tools to improve productivity. Suitable for QA teams, managers, developers, and designers with a focus on client integration.
Cost / License
- Free Personal
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- iPad
- Software as a Service (SaaS)
+5
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Self-Hosted
China
United States
India
United Kingdom
