Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
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victor_kristiansson
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• Positive comment • almost 9 years ago • 2 users agree • 0 replies
Great app. My company does consulting for several healthcare organisations, we have about 400 users and 5 agents. We went for the "Saas" version and been using it for 6 months now.
The best thing is their customer support (btw the authors use their own app for this) - we requested two new features and they added them free of charge within 2 weeks. Awesome.
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stevecto
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• Positive comment • almost 9 years ago • 2 users agree • 0 replies
We've been using Jitbit Helpdesk for half a year now and we're incredibly happy with it. Alternative Helpesk solution are often overloaded with useless features like Twitter and Facebook integration etc (like Zendesk or Assistly), while Jitbit's app keeps things simple and straightforward. Guys from our sales department have absolutely no problems using it. Despite the simplicity it has everything we need. On the side note – awesome design in the latest version and great support.
Great app. My company does consulting for several healthcare organisations, we have about 400 users and 5 agents. We went for the "Saas" version and been using it for 6 months now.
The best thing is their customer support (btw the authors use their own app for this) - we requested two new features and they added them free of charge within 2 weeks. Awesome.
We've been using Jitbit Helpdesk for half a year now and we're incredibly happy with it. Alternative Helpesk solution are often overloaded with useless features like Twitter and Facebook integration etc (like Zendesk or Assistly), while Jitbit's app keeps things simple and straightforward. Guys from our sales department have absolutely no problems using it. Despite the simplicity it has everything we need. On the side note – awesome design in the latest version and great support.