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JitBit Helpdesk

Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.

  • Windows
  • Online
  • Android
  • Android Tablet
  • iPad
Avg rating of 4 (2)| 2 comments

What is JitBit Helpdesk?

Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

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JitBit Helpdesk Screenshots

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Jitbit Helpdesk Ticketing System Walkthrough
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JitBit Helpdesk Features

JitBit Helpdesk information

  • Developed byJitbit Software
  • LicensingProprietary and Commercial product.
  • PricingOne time purchase ranging between $1399 and $2199, and / or subscription that costs between $24 and $249.
  • RatingAverage rating of 4
  • Alternatives111 alternatives listed

Supported Languages

  • English

Our users have written 2 comments and reviews about JitBit Helpdesk, and it has gotten 33 likes

JitBit Helpdesk was added to AlternativeTo by jitbit on and this page was last updated .

Comments and Reviews  Post a comment/review

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stevecto
  
Top positive comment ago
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We've been using Jitbit Helpdesk for half a year now and we're incredibly happy with it. Alternative Helpesk solution are often overloaded with useless features like Twitter and Facebook integration etc (like Zendesk or Assistly), while Jitbit's app keeps things simple and straightforward. Guys from our sales department have absolutely no problems using it. Despite the simplicity it has everything we need. On the side note – awesome design in the latest version and great support.

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victor_kristiansson
  
Top positive comment ago
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Great app. My company does consulting for several healthcare organisations, we have about 400 users and 5 agents. We went for the "Saas" version and been using it for 6 months now.

The best thing is their customer support (btw the authors use their own app for this) - we requested two new features and they added them free of charge within 2 weeks. Awesome.

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Tags

  • Help Desk
  • it-helpdesk
  • it-helpdesk-tool
  • support-ticket-system
  • support-ticket-software
  • online-help-desk
  • Customer Support

Recent user activities on JitBit Helpdesk

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