JitBit Helpdesk
Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox.
What is JitBit Helpdesk?
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
JitBit Helpdesk Screenshots
JitBit Helpdesk Features
JitBit Helpdesk information
Comments and Reviews
Tags
- Help Desk
- it-helpdesk
- it-helpdesk-tool
- support-ticket-system
- support-ticket-software
- online-help-desk
- Customer Support
Recent user activities on JitBit Helpdesk
hs2657added JitBit Helpdesk as alternative(s) to Bridger
nicole_brettadded JitBit Helpdesk as alternative(s) to Helplama Helpdesk
beamscrupper_0wadded JitBit Helpdesk as alternative(s) to Sidekick Studio
We've been using Jitbit Helpdesk for half a year now and we're incredibly happy with it. Alternative Helpesk solution are often overloaded with useless features like Twitter and Facebook integration etc (like Zendesk or Assistly), while Jitbit's app keeps things simple and straightforward. Guys from our sales department have absolutely no problems using it. Despite the simplicity it has everything we need. On the side note – awesome design in the latest version and great support.
Great app. My company does consulting for several healthcare organisations, we have about 400 users and 5 agents. We went for the "Saas" version and been using it for 6 months now.
The best thing is their customer support (btw the authors use their own app for this) - we requested two new features and they added them free of charge within 2 weeks. Awesome.