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Our users have written 2 comments and reviews about JitBit Helpdesk, and it has gotten 33 likes

JitBit Helpdesk was added to AlternativeTo by jitbit on Jan 10, 2011 and this page was last updated Sep 13, 2021.

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stevecto
  
Top positive commentMay 29, 2012

We've been using Jitbit Helpdesk for half a year now and we're incredibly happy with it. Alternative Helpesk solution are often overloaded with useless features like Twitter and Facebook integration etc (like Zendesk or Assistly), while Jitbit's app keeps things simple and straightforward. Guys from our sales department have absolutely no problems using it. Despite the simplicity it has everything we need. On the side note – awesome design in the latest version and great support.

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victor_kristiansson
  
Top positive commentMay 28, 2012

Great app. My company does consulting for several healthcare organisations, we have about 400 users and 5 agents. We went for the "Saas" version and been using it for 6 months now.

The best thing is their customer support (btw the authors use their own app for this) - we requested two new features and they added them free of charge within 2 weeks. Awesome.

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