UVdesk Alternatives

UVdesk is described as 'A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution' and is a Help Desk app in the business & commerce category. There are more than 10 alternatives to UVdesk, not only websites but also apps for a variety of platforms, including Self-Hosted solutions, SaaS, Android and iPhone. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to UVdesk are Zendesk, Freshdesk, FreeScout and ProProfs Help Desk.

UVdesk alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Task Management Tools. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of UVdesk.

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UVdesk

Paid • Open Source
Help Desk App
Online

A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has...

Learn more about UVdesk

osTicket
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No
Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
104 alternatives to osTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
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osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Zendesk
Do you think this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
236 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
Freshdesk
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Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
217 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
FreeScout
Do you think this is a good alternative?
Yes
No
Freemium • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Mac
Windows
Linux
MySQL Community Edition
Self-Hosted
MariaDB
Laravel
PHP
Cloudron
27 alternatives to FreeScout
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
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FreeScout Features
1. Auto ResponderFreeScout allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
2. Privacy focusedFreeScout is considered a privacy friendly alternative.
Helpdesk ticketing
SMTP Support
Multiple mailboxes
IMAP Support
Email workflows
SPF support
Ticketing
Based on Laravel
Support for Multiple Users
Suggested replies
ProProfs Help Desk
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Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
172 alternatives to ProProfs Help Desk
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
DeskXpand
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No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
210 alternatives to DeskXpand
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand Features
1. Desktop SharingDeskXpand enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand can be used without an coding or programming skills.
3. LightweightDeskXpand consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand simultaneously.
5. Auto ResponderDeskXpand allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
OpenSupports
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Yes
No
Free • Open Source
Help Desk App
Customer Support Tool
Self-Hosted
58 alternatives to OpenSupports
OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer. You can use a user system allowing only registered users to create tickets or don't use it and allow anyone to create...
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OpenSupports Features
Wiki
Ticketing
Helpdesk ticketing
Engati
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No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
207 alternatives to Engati
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Trengo
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Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Online
Android
iPhone
Software as a Service (SaaS)
182 alternatives to Trengo
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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Trengo Features
1. Multiple Account supportTrengo support multiple accounts without the need to logout and login
2. VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Whatsapp integration
Twitter Integration
Voice Chat
Live Support Chat
Ticketing
Customer service
Live chat for websites
Telegram
Telegram Bot
Helpdesk ticketing
Raiseaticket
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Yes
No
Free • Proprietary
Help Desk App
Software as a Service (SaaS)
207 alternatives to Raiseaticket
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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Raiseaticket Features
Email automation
Cloud based
Realtime Reports
Real-time dashboard
SLA
Clean design
Helpdesk ticketing
Remote Support