UVdesk is described as 'A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution' and is a Help Desk in the Business & Commerce category. There are more than 10 alternatives to UVdesk, not only websites but also apps for a variety of platforms, including Self-Hosted solutions, SaaS, Android and iPhone. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to UVdesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), Zendesk (Paid) and FreeScout (Freemium, Open Source).
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.