UVdesk Alternatives
UVdesk is described as 'A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution' and is a Help Desk in the Business & Commerce category. There are more than 10 alternatives to UVdesk, not only websites but also apps for a variety of platforms, including Self-Hosted solutions, SaaS, Android and iPhone. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to UVdesk are Freshdesk (Freemium), ProProfs Help Desk (Paid), Zendesk (Paid) and FreeScout (Freemium, Open Source).
- osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
- Free • Open Source
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
- Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
- ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
- Freemium • Open Source
- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
- OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.
- Free • Open Source
- Self-Hosted
- One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
- Paid • Proprietary
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
- Freemium • Proprietary
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
- Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
- Free • Proprietary
- Software as a Service (SaaS)
- Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.
- Paid • Open Source
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- MySQL Community Edition
- Self-Hosted
- NGINX
- Apache HTTP Server
- PHP
- Microsoft IIS