ProProfs Help Desk Alternatives
ProProfs Help Desk is described as 'Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets' and is a popular Help Desk app in the business & commerce category. There are more than 100 alternatives to ProProfs Help Desk, not only websites but also apps for a variety of platforms, including Android, SaaS, iPhone and Linux. The best alternative is osTicket, which is both free and Open Source. Other great sites and apps similar to ProProfs Help Desk are Chatwoot, Zendesk, Freshdesk and UseResponse.
ProProfs Help Desk alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of ProProfs Help Desk.osTicket
Do you think this is a good alternative?YesNo- Free • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
104 alternatives to osTicket- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
osTicket Features
Chatwoot
Do you think this is a good alternative?YesNo- Freemium • Open Source
- Customer Support Tool
- Help Desk App
- CRM System
200 alternatives to Chatwoot- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
Chatwoot Features
Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
236 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
Freshdesk
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Help Desk App
- Customer Support Tool
- Customer Feedback Manager
216 alternatives to Freshdesk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Apps
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Freshdesk Features
UseResponse
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Feedback Manager
188 alternatives to UseResponse- Online
- Self-Hosted
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
UseResponse Features
FreeScout
Do you think this is a good alternative?YesNo- Freemium • Open Source
- Help Desk App
- Customer Support Tool
- Task Management Tool
27 alternatives to FreeScout- Mac
- Windows
- Linux
- MySQL Community Edition
- Self-Hosted
- MariaDB
- Laravel
- PHP
- Cloudron
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
FreeScout Features
InvGate Service Desk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Workflow Automation Tool
102 alternatives to InvGate Service Desk- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
InvGate Service Desk Features
Zammad
Do you think this is a good alternative?YesNo- Free • Open Source
- Customer Support Tool
- Help Desk App
37 alternatives to Zammad- Linux
- Self-Hosted
Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.
Zammad Features
HelpCrunch
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Email Marketing Service
240 alternatives to HelpCrunch- Online
- Android
- iPhone
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch Features
Front
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Team Collaboration Tool
- Email Client
100 alternatives to Front- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
Front Features