SupportPal AlternativesHelp Desk Platforms and other similar apps like SupportPal

SupportPal is described as 'Powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to SupportPal for a variety of platforms, including Web-based, iPad, iPhone, Android and Windows apps. The best SupportPal alternative is Freshdesk, which is free. Other great apps like SupportPal are osTicket, Zendesk, UserVoice and UseResponse.

filter to find the best alternatives

SupportPal alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of SupportPal.
SupportPal iconSupportPal
  1
  • ...

SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management...

More about SupportPal
More about SupportPal
SupportPal alternatives page was last updated Aug 26, 2021
  Suggest Alternatives
  1. Freshdesk icon
    Freshdesk icon

    Freshdesk

     123 likes
    Copy a direct link to this comment to your clipboard

    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    45 Freshdesk alternatives
    Freshdesk screenshot 1

    License model

    • Freemium • Proprietary

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1
    Freshdesk screenshot 2
    +8
    Freshdesk screenshot 3

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates
    Freshdesk iconSupportPal Icon

    Freshdesk VS SupportPal

    Is Freshdesk a good alternative to SupportPal?
     

    • Freshdesk is the most popular Web-based, Windows, Android & Mac alternative to SupportPal.

    • Freshdesk is the most popular free alternative to SupportPal.

    • Freshdesk is Freemium and ProprietarySupportPal is Paid and Proprietary
  2. osTicket icon
    osTicket icon

    osTicket

     70 likes
    Copy a direct link to this comment to your clipboard

    Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.

    106 osTicket alternatives
    Client Interface - Welcome Screen

    License model

    • Free • Open Source

    Application types

    Platforms

    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket Features

    1.  Ad-free
    2.  Helpdesk Ticketing
    3.  Dockerized
    Client Interface - Check Ticket Status
    Client Interface - Ticket History
    +3
    Staff Control Panel - Dashboard
    osTicket iconSupportPal Icon

    osTicket VS SupportPal

    Is osTicket a good alternative to SupportPal?
     

    • osTicket is the most popular Self-Hosted alternative to SupportPal.

    • osTicket is the most popular Open Source alternative to SupportPal.

    • osTicket is Free and Open SourceSupportPal is Paid and Proprietary
  4. Zendesk icon
    Zendesk icon

    Zendesk

     66 likes
    Copy a direct link to this comment to your clipboard

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    249 Zendesk alternatives
    Zendesk screenshot 1
    Zendesk screenshot 2
    +1
    Zendesk screenshot 3

    License model

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand
    Zendesk iconSupportPal Icon

    Zendesk VS SupportPal

    Is Zendesk a good alternative to SupportPal?
     

    • Zendesk is the most popular commercial alternative to SupportPal.

    • Zendesk is Paid and ProprietarySupportPal is also Paid and Proprietary
  5. Ad
    Screenshot
    Help Scout icon

    Help Scout

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    https://www.helpscout.com
    Learn More
  6. UserVoice icon
    UserVoice icon

    UserVoice

     79 likes
    Copy a direct link to this comment to your clipboard

    Powerful user feedback software that helps you listen and learn from your customers, prioritize features that matter, and innovate efficiently.

    195 UserVoice alternatives
    UserVoice screenshot 1

    License model

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
    UserVoice screenshot 2

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting
    UserVoice iconSupportPal Icon

    UserVoice VS SupportPal

    Is UserVoice a good alternative to SupportPal?
     

    • UserVoice is the most popular SaaS alternative to SupportPal.

    • UserVoice is Paid and ProprietarySupportPal is also Paid and Proprietary
  7. UseResponse icon
    UseResponse icon

    UseResponse

     132 likes
    Copy a direct link to this comment to your clipboard

    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    203 UseResponse alternatives
    Help Center of UseResponse

    License model

    Application types

    Platforms

    • Online
    • Self-Hosted
    Admin area
    Live Chat
    +5
    Idea Page

    UseResponse Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base
    UseResponse iconSupportPal Icon

    UseResponse VS SupportPal

    Is UseResponse a good alternative to SupportPal?
     
  8. Front icon
    Front icon

    Front

     25 likes
    Copy a direct link to this comment to your clipboard

    Front is an email management software that facilitates team collaboration by integrating with existing tools. It assigns messages to team members, allows internal comments, sets reminders for responses, offers templates for common questions, and has a collision detection feature...

    108 Front alternatives
    Front screenshot 1

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Front screenshot 1
    Front screenshot 2
    +4
    Front screenshot 3

    Properties

    1.  Lightweight

    Features

    1.  Unified inbox
    2.  Real time collaboration
    3.  Support for @mentions
    4.  Shared inbox
    5.  Comment section
    6.  Email tracking
    7.  Built-in translation
    8. JIRA icon  Jira integration
    9.  Customer service
    10.  Built-in AI Assistant
    Front iconSupportPal Icon

    Front VS SupportPal

    Is Front a good alternative to SupportPal?
     
  10. LiveAgent icon
    LiveAgent icon

    LiveAgent

     56 likes
    Copy a direct link to this comment to your clipboard

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    217 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    LiveAgent screenshot 1
    LiveAgent screenshot 2
    +3
    LiveAgent screenshot 3

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconSupportPal Icon

    LiveAgent VS SupportPal

    Is LiveAgent a good alternative to SupportPal?
     
  11. Help Scout icon
    Help Scout icon

    Help Scout

     29 likes
    Copy a direct link to this comment to your clipboard

    Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

    121 Help Scout alternatives
    Conversation view

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Help Scout Features

    1.  Customer service
    2.  Knowledge base
    iPhone App
    Docs Report
    +4
    Customer Happiness Report
    Help Scout iconSupportPal Icon

    Help Scout VS SupportPal

    Is Help Scout a good alternative to SupportPal?
     
  12. LiveChat icon
    LiveChat icon

    LiveChat

     20 likes
    Copy a direct link to this comment to your clipboard

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    221 LiveChat alternatives
    Agent app

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Website monitoring
    Archived conversations
    +3
    Chat widget customization

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconSupportPal Icon

    LiveChat VS SupportPal

    Is LiveChat a good alternative to SupportPal?
     
  13. ServiceNow icon
    ServiceNow icon

    ServiceNow

     5 likes
    Copy a direct link to this comment to your clipboard

    ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.

    85 ServiceNow alternatives
    ServiceNow screenshot 1

    License model

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
    ServiceNow screenshot 1
    ServiceNow screenshot 2

    ServiceNow Features

    1.  Email Scheduling
    2.  Support for scripting
    3.  No Coding Required
    4.  Dark Mode
    5.  API Integrations
    6.  IT Asset Management
    7.  Platform as a service
    8.  Configuration Management
    9.  API Integration
    10.  Helpdesk Ticketing
    ServiceNow iconSupportPal Icon

    ServiceNow VS SupportPal

    Is ServiceNow a good alternative to SupportPal?
     
  14. Krayin - Laravel CRM icon
    Krayin - Laravel CRM icon

    Krayin - Laravel CRM

     2 likes
    Copy a direct link to this comment to your clipboard

    Krayin is a Free & Opensource Laravel CRM solution for SMEs and Enterprises for complete customer lifecycle management. It automates your organization’s Sales and Marketing Operations, as a result, exponential growth in sales.

    194 Krayin - Laravel CRM alternatives
    Krayin - Laravel CRM screenshot 1

    License model

    • Free • Open Source

    Application type

    Platforms

    • Self-Hosted

    Krayin - Laravel CRM Features

    1.  Based on Laravel
    Krayin - Laravel CRM screenshot 1
    Krayin - Laravel CRM screenshot 2
    +7
    Krayin - Laravel CRM screenshot 3
    Krayin - Laravel CRM iconSupportPal Icon

    Krayin - Laravel CRM VS SupportPal

    Is Krayin - Laravel CRM a good alternative to SupportPal?
     
  15. Tender Support icon
    Tender Support icon

    Tender Support

     11 likes
    Copy a direct link to this comment to your clipboard

    Tender Support is a customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and...

    97 Tender Support alternatives
    Tender Support screenshot 1

    License model

    Application types

    Platforms

    • Online

    Tender Support Features

    1.  Knowledge base
    2.  On Demand
    Tender Support screenshot 1
    Tender Support screenshot 2
    +6
    Tender Support screenshot 3
    Tender Support iconSupportPal Icon

    Tender Support VS SupportPal

    Is Tender Support a good alternative to SupportPal?
     
12 of 146 SupportPal alternatives