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Customer Feedback Managers

If your business is focused on the customer, then who better to ask for what direction to go in than the customers themselves? That’s what software such as UseResponse and UserVoice allows to happen with ease. Now it’s more accessible than ever for customers to provide feedback on what your company is doing right and wrong.

  1. Slido is the industry-leading audience interaction platform. It helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes.
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    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.


  2. Nozbe is a to-do list software that can be used by individual users, small teams, and large organizations. The versatile and unified interface makes task management simple and effective.
  3. Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.
  4. Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
  5. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
  6. Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
  7. Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
  8. Teston helps companies to create better digital products by providing a powerful yet easy-to-use service that connects them to local testers around the world.
  9. With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.
  10. ProProfs is a powerful survey tool, using which educators, instructors, online marketers and organizations can quickly create a range of surveys such as customer feedback survey, market research survey, demographic survey, course evaluation survey and more.
  11. With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
  12. Smarlook is a qualitative analytics solution for websites and apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels.
  13. The most complete, simple and intuitive audience responses system that helps you engage your audience during a live conference, a corporate meeting or inside a classroom.
  14. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.