Customer Feedback Apps - AlternativeTo.net

Customer Feedback Apps

If your business is focused on the customer, then who better to ask for what direction to go in than the customers themselves? That’s what software such as UseResponse and UserVoice allows to happen with ease. Now it’s more accessible than ever for customers to provide feedback on what your company is doing right and wrong.

Platforms

  • Online
  • iPhone
  • Android
  • Windows
  • iPad
  • Mac
  • Linux
  • Android Tablet
  • Software as a Service (SaaS)
  • Chrome OS
  • Self-Hosted
  • Windows Phone
  • Windows Mobile
  • Wordpress
  • Kindle Fire
  • PHP
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Features

  • Customer support
  • Software as a Service
  • CRM
  • Multiple languages
  • Net Promoter Score (NPS)
  • Customizable
  • Knowledge base
  • Q&A
  • Live Chat
  • Forums
  • User Testing
  • User interface
  • Suggestion voting
  • Customer Analytics
  • Customer Insights
  • Conversion Rate Optimization
  • Polling
  • Task Management
  • Team Collaboration
  • Usability
  • Real-time analytics
  • Real time collaboration
  • Review Monitoring
  • Web-Based
  • Form builder
  • Slack integration
  • Helpdesk ticketing
  • Embeddable
  • Api
  • Artificial intelligence
...

License

  • Free
  • Open Source
  • Paid

Taskade

Create instant task lists, share notes, and video chat, all on the same page. Taskade is a modern organization and collaboration tool for getting things done. Get our app on Web, Mobile, Chrome, Mac and Windows. Taskade is simple, flexible, and fun! .

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UseResponse

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.Main Products Include:

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Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook...

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Teston

Teston helps companies to create better digital products by providing a powerful yet easy-to-use service that connects them to local testers around the world.

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UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!

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phpBB - creating communities

Since its creation in 2000, phpBB™ has become the most widely used Open Source forum solution. Like its predecessors, phpBB™ 3.

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Slido

Slido is an audience interaction platform for meetings and events. It allows meeting and event organisers to crowdsource top questions to drive meaningful conversations, engage participants with live polls and capture valuable event data. .

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Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

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UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes.

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Callbell Chat Widget

Callbell chat widget allows website visitors to choose between popular Messaging Apps like WhatsApp, Facebook Messenger (Customer Chat plugin), Instagram Direct and Telegram to chat with your business (+ users analytics).

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Survicate

Survicate is an all-in-one customer feedback software. With just one tool, you can collect customer feedback across all digital touchpoints.

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Nozbe

Nozbe is a web-based task manager and to-do list software that will help your personal productivity - project management and time tracking.

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Help Scout

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

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HunchBuzz

Idea/Innovation Management software for Companies, Government, Education, NGO's.

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Amazing Marvin

Marvin incorporates principles from behavioral psychology to help you beat procrastination, feel in control and finish your todo list. Marvin is specifically designed to help you get your tasks done and not just store them.

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UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.

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Reamaze

Reamaze is a helpdesk and live chat platform designed to help businesses support, engage, and convert customers on a single platform. Perfect for chat, social, email, SMS/MMS, FAQ, site monitoring, automatic messaging, CRM, and workflows.

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IdeaLab by Collective Innovation

Idea Management Platform designed by new products and marketing managers to speed up internal innovation.

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The Trustbadge

The Trustbadge – Grow your Business & Show that your customers love you

The one and only Trustbadge® technology collects & displays genuine Customer Reviews at a glance.

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Smartlook

Smarlook is a qualitative analytics solution for websites and apps with always-on visitor recordings, heatmaps, automatic event tracking, and conversion funnels. .

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Trakdesk

Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.

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HelioHost

Community powered free hosting for everyone.

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Rational Survey

Easily create, distribute, and analyze questionnaire based surveys online.

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Wooclap

The most complete, simple and intuitive audience responses system that helps you engage your audience during a live conference, a corporate meeting or inside a classroom.

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Nolt

Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need.

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