Customer Feedback Managers

If your business is focused on the customer, then who better to ask for what direction to go in than the customers themselves? That’s what software such as UseResponse and UserVoice allows to happen with ease. Now it’s more accessible than ever for customers to provide feedback on what your company is doing right and wrong.

Share Tweet Post

Fider
Paid • Open Source
Customer Feedback Manager
Windows
Linux
Online
Self-Hosted
37 alternatives to Fider
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
Suggest and vote on features
Fider Features
Suggestion voting
Feedback collection
Top 3 alternatives
Nolt
Paid • Proprietary
Customer Feedback Manager
Customer Support Tool
Online
90 alternatives to Nolt
Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.
Suggest and vote on features
Nolt Features
1. Support for MarkDownNolt supports MarkDown for document formatting.
2. Anonymous CommentingNolt allows you to comment and participate in discussions without revealing your personal information.
3. CrowdsourcedNolt uses suggestions, information, etc., from a large group of people to improve the quality of the content.
Single Sign-On
Share Roadmaps
Suggestion voting
Slack integration
Feedback collection
Custom data fields
Anonymous voting
Idea
Custom Domain
Idea management
Top 3 alternatives
Slido
Freemium • Proprietary
Q&A Service
Poll Maker
Customer Feedback Manager
Online
Android
iPhone
48 alternatives to Slido
Slido is the industry-leading audience interaction platform. It helps users to get the most out of meetings and events by crowdsourcing top questions and engaging participants with live polls and quizzes.
Suggest and vote on features
Slido Features
Live polling
Live updating
Anonymous voting
Top 3 alternatives
Freshdesk
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
217 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
Suggest and vote on features
Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Top 3 alternatives
Nozbe
Freemium • Proprietary
Task Management Tool
Todo List Manager
Project Management Tool
Mac
Windows
Online
Android
iPhone
iPad
Software as a Service (SaaS)
Android Tablet
154 alternatives to Nozbe
Nozbe is a to-do list software that can be used by individual users, small teams, and large organizations. The versatile and unified interface makes task management simple and effective.
Suggest and vote on features
Nozbe Features
1. Sync with Google CalendarNozbe can be synchronized with Google Calendar
2. Support for multiple currenciesNozbe allows you to use more than one currency.
3. Recurring TasksNozbe supports scheduling a task to recur at any frequency, such as daily or weekly.
GTD-based
Evernote integration
Convert Email to Task
Dropbox integration
Support for Multiple Users
Multiple languages
Team work
Custom templates
Onedrive integration
Periodic Reminders
Top 3 alternatives
UseResponse
Paid • Proprietary
Help Desk App
Customer Feedback Manager
Online
Self-Hosted
190 alternatives to UseResponse
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
Suggest and vote on features
UseResponse Features
1. Kanban BoardUseResponse allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
Helpdesk ticketing
Customizable
Idea management
Task assignments
Kanban Chart
Chatbot Builder
Product Roadmap Management
Multiple languages
Community-based
Knowledge base
Top 3 alternatives
FreeScout
Freemium • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Mac
Windows
Linux
MySQL Community Edition
Self-Hosted
MariaDB
Laravel
PHP
Cloudron
27 alternatives to FreeScout
Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.
Suggest and vote on features
FreeScout Features
1. Auto ResponderFreeScout allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
2. Privacy focusedFreeScout is considered a privacy friendly alternative.
Helpdesk ticketing
SMTP Support
Multiple mailboxes
IMAP Support
Email workflows
SPF support
Ticketing
Based on Laravel
Support for Multiple Users
Suggested replies
Top 3 alternatives
Featurebase
Paid • Proprietary
Customer Feedback Manager
Software as a Service (SaaS)
52 alternatives to Featurebase
Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.
Suggest and vote on features
Featurebase Features
1. Kanban BoardFeaturebase allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
2. User RatingFeaturebase supports user ratings and reviews to help you make up your mind.
3. Ad-freeFeaturebase doesn't contain any form of external advertising.
4. Real time collaborationMultiple users can work together in Featurebase simultaneously.
Product Roadmap Management
Changelog
Top 3 alternatives
Productboard
Paid • Proprietary
Customer Feedback Manager
Online
57 alternatives to Productboard
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
Suggest and vote on features
Productboard Features
1. Unified inboxView e-mails (or similar) from all accounts in one unified view with Productboard.
Research repository
Status monitoring
Feedback insights
Insight gathering
Third party integrations
Feedback repository
Backlog management
Product Roadmap Management
Top 3 alternatives
Sleekplan
Free Personal • Proprietary
Customer Feedback Manager
Online
Software as a Service (SaaS)
29 alternatives to Sleekplan
Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.
Suggest and vote on features
Sleekplan Features
1. Kanban BoardSleekplan allows you to organize your workflow by moving cards with drag-and-drop functionality between multiple columns.
2. User RatingSleekplan supports user ratings and reviews to help you make up your mind.
Embeddable
Changelog
Website widget
Suggestion voting
Built-in feedback
Bug reporting
Tagging
In-App Voting
Widgets
Product Roadmap Management
Top 3 alternatives
Qualaroo
Paid • Proprietary
Survey Creator
Customer Feedback Manager
Poll Maker
Online
167 alternatives to Qualaroo
With a small snippet of code, Qualaroo makes it possible to target prompts by user behavior, specified needs, demographics, or any other internal data.
Suggest and vote on features
Qualaroo Features
Survey & feedbacks
Text and Sentiment Analytics
Nudge for Prototypes
Reporting
Feedback
Built-in feedback
Feedback collection
Top 3 alternatives
Corteza Service Cloud
Free • Open Source
CRM System
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
iPad
Self-Hosted
49 alternatives to Corteza Service Cloud
With the free and open source Corteza Service Cloud you can deliver faster and more personalised service to your clients. Customer service agents are provided with 360-degree overviews on cases, enabling them to provide the best service quickly.
Suggest and vote on features
Corteza Service Cloud Features
Drag and Drop
Business Dashboards
Bug reporting
Performance overview
Charts
Notifications
Knowledge base
Role Management
Team Messaging
Test case management
Top 3 alternatives
ProProfs Survey Maker
Freemium • Proprietary
Survey Creator
Customer Feedback Manager
Poll Maker
Mac
Windows
25 alternatives to ProProfs Survey Maker
ProProfs is a powerful survey tool, using which educators, instructors, online marketers and organizations can quickly create a range of surveys such as customer feedback survey, market research survey, demographic survey, course evaluation survey and more.
Suggest and vote on features
ProProfs Survey Maker Features
Survey & feedbacks
Custom Branding
Survey templates
Reports
Feedback
Easy LMS intergration
Top 3 alternatives
Wooclap
Freemium • Proprietary
Poll Maker
Q&A Service
Survey Creator
Online
54 alternatives to Wooclap
The most complete, simple and intuitive audience responses system that helps you engage your audience during a live conference, a corporate meeting or inside a classroom.
Suggest and vote on features
Wooclap Features
1. Real time collaborationMultiple users can work together in Wooclap simultaneously.
2. Privacy focusedWooclap is considered a privacy friendly alternative.
3. Ad-freeWooclap doesn't contain any form of external advertising.
Quizzes
Live polling
Brainstorming
Shared whiteboard
Word Clouds
Interactive Whiteboard
MCQ
SMS Poll
SMS Surveys
Quiz
Top 3 alternatives
UserVoice
Paid • Proprietary
Customer Feedback Manager
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
175 alternatives to UserVoice
UserVoice communities are the easiest way to turn customer feedback into action:
Suggest and vote on features
UserVoice Features
Suggestion voting
WordPress Integration
German
Multiple languages
Idea management
In-App Voting
Top 3 alternatives

Fider Features

Top 3 alternatives

Nolt Features

Top 3 alternatives

Slido Features

Top 3 alternatives

Freshdesk Features

Top 3 alternatives

Nozbe Features

Top 3 alternatives

UseResponse Features

Top 3 alternatives

FreeScout Features

Top 3 alternatives

Featurebase Features

Top 3 alternatives

Productboard Features

Top 3 alternatives

Sleekplan Features

Top 3 alternatives

Qualaroo Features

Top 3 alternatives

Corteza Service Cloud Features

Top 3 alternatives

ProProfs Survey Maker Features

Top 3 alternatives

Wooclap Features

Top 3 alternatives

UserVoice Features

Top 3 alternatives