Zonka Feedback icon
Zonka Feedback icon

Zonka Feedback

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Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

Zonka Feedback screenshot 1

License model

Application types

Country of Origin

  • IN flagIndia

Platforms

  • Mac
  • Windows
  • Android  4.0 and up
  • iPhone  iOS version 7.0 or later
  • Android Tablet  4.0 and up
  • iPad  iOS version 7.0 or later
Zonka Feedback screenshot 1
Zonka Feedback screenshot 2
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Zonka Feedback screenshot 3
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Features

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  1.  Support for Gestures
  2.  Works Offline
  3.  White-labeled
  4.  Question Branching
  5.  Net Promoter Score (NPS)
  6.  Feedback collection
  7.  Skip Logic
  8.  Embeddable
  9.  Multiple languages
  10.  Location-based

 Tags

  • customer-satisfaction-survey
  • Data Analysis
  • Mobile Survey
  • template-library
  • customer-feedback-capture
  • feedback-tool
  • feedback-capture
  • feedback-software

Zonka Feedback News & Activities

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Zonka Feedback information

  • Developed by

    IN flagZonka Feedback

  • Licensing

    Proprietary and Commercial product.

  • Alternatives

    98 alternatives listed

  • Supported Languages

    • English
    • Arabic
    • Azerbaijani
    • Bengali
    • Burmese
    • Danish
    • Dutch
    • Finnish
    • French
    • German
    • Gujarati
    • Hebrew
    • Hindi
    • Hungarian
    • Indonesian
    • Italian
    • Japanese
    • Kannada
    • Korean
    • Malay
    • Malayalam
    • Marathi
    • Norwegian Bokmål
    • Oriya
    • Portuguese
    • Panjabi, Punjabi
    • Romanian
    • Russian
    • Chinese
    • Spanish
    • Swedish
    • Tamil
    • Telugu
    • Thai

AlternativeTo Categories

Business & Commerce, Travel & Location

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  •   Updated May 22, 2024
  •   5 avg rating
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Zonka Feedback was added to AlternativeTo by sonikamehta on May 27, 2015 and this page was last updated Oct 29, 2024. Zonka Feedback is sometimes referred to as Zonka.
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What is Zonka Feedback?

Zonka Feedback is a customer experience and survey platform that uses artificial intelligence to convert feedback into actionable insights. This platform allows users to create detailed surveys, collect data from different customer touchpoints, and understand customer behavior using AI analytics. It measures essential customer experience metrics like Net Promoter Score, Customer Satisfaction, and Customer Effort Score to improve customer satisfaction. The platform can also turn feedback into growth opportunities and convert customers into brand advocates. It is user-friendly, scalable, and suitable for startups and growing businesses. Zonka Feedback offers various feedback collection methods, including B2C & B2B feedback, transactional & relationship surveys, customer service & agent feedback, and location-based CX. It also supports offline and field surveys by providing mobile forms automation, on-premises feedback, and safety, inspection & audit surveys.

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