UserEcho AlternativesCustomer Feedback Managers & Help Desk Platforms like UserEcho
UserEcho is described as 'Gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Web-based, iPhone, Android, Windows and Mac apps. The best UserEcho alternative is Freshdesk, which is free. Other great apps like UserEcho are Zendesk, UserVoice, UseResponse and LiveAgent.
- Customer Feedback Manager
- Paid • Proprietary
- 50 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- 252 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 195 UserVoice alternatives
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Software as a Service (SaaS)
UserVoice Features
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.
License model
- Paid • Proprietary
Application types
Country of Origin
Slovakia
EU
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- PHP
LiveAgent Features
- 47 Fider alternatives
Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.
License model
- Paid • Open Source
Application type
Platforms
- Windows
- Linux
- Online
- Self-Hosted
Fider Features
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
License model
- Paid • Proprietary
Application types
Country of Origin
Russia
Platforms
- Online
- Android
- iPhone
- Software as a Service (SaaS)
HelpCrunch Features
Supahub is a free customer feedback tool to collect, manage, and prioritize feature requests. No more lost or ignored feedback.
License model
- Freemium • Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.
License model
- Paid • Proprietary
Application types
Country of Origin
Poland
EU
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- iPad
- 70 Featurebase alternatives
Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.
License model
- Paid • Proprietary
Application type
Platforms
- Software as a Service (SaaS)
Featurebase Features
Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
Productboard Features
Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.
License model
- Paid • Proprietary
Application types
Country of Origin
United Kingdom
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)
Deskpro Features