Crowdsourced software recommendations

58 Like

UserEcho

UserEcho gives you the opportunity to create a modern Community to support customers in a few... Created by UserEcho

Commercial
Web
iPhone
iPad

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

Links to official UserEcho sites

Official Website Facebook Twitter

Features

Customer feedback CRM Add a feature

Category

Business & Commerce

Tags

customer-feedback customer-relationship-manager helpdesk knowledge-management live-chat live-help live-support mobile-feedback software-as-a-service

UserEcho was added by MVR in Jan 2010 and the latest update was made in Mar 2018. The list of alternatives was updated Oct 2018 There is a history of all activites on UserEcho in our Activity Log. It's possible to update the information on UserEcho or report it as discontinued, duplicated or spam.

We’re trusted by some amazing companies.

From the small end of town to the biggest brands in the world, more than 7,000 companies rely on UserEcho to keep in touch with their friends, fans and customers.

Typical UserEcho community screenshot

Live-chat feature free

Facebook monitoring

UserEcho for JIRA integration

Complete solution to provide customer support

Agent interface

MORE APP INFO Official website

Reviews 0

Alternatives to UserEcho for all platforms with any license

Freshdesk

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's...

Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps
Ad-free Customer feedback Free to play Team Collaboration Add a feature

94 Like
UseResponse

UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be...

Commercial Web Self-Hosted
Customer feedback Facebook Messenger integration Helpdesk ticketing Knowledge base ... Multiple languages Skype integration SLA Slack integration Add a feature

98 Like
UserReport

UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum....

Free Web
CrowdSourced Customer feedback Email deliverability Multiple languages Add a feature

25 Like
PHPBack

PHPBack is a web application made with PHP/MySQL that you can easily implement into your website. It gives your customers a way to communicate their ideas to improve...

Free Open Source Mac Windows Linux Self-Hosted Cloudron
Suggestion voting Add a feature

18 Like
UserVoice

UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ...

Commercial Web Android iPhone Android Tablet iPad
Customer feedback Multiple languages Suggestion voting Wordpress integration Add a feature

79 Like
Zendesk

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software...

Commercial Web Android iPhone Blackberry iPad
Knowledge base Add a feature

53 Like
Userlike Live Chat

Userlike is free live chat software for website and mobile support. Chat with your website visitors, offer a friendly service, and raise your conversion rate. .

Freemium Web
Chat Bot Real-time analytics Program Launcher Live Broadcasting ... Real time collaboration Whatsapp integration Add a feature

75 Like
Nolt

Nolt is a platform that enables anyone to collect crowdsourced feedback from customers, employees, friends or any group that can provide the feedback you need....

Freemium $ $ $ Web
Share Roadmaps Single Sign-On Slack integration Anonymous Commenting ... Anonymous voting Bugs CrowdSourced Custom data fields Custom domain Customer feedback GitHub integration MarkDown support Product Roadmap Management Suggestion voting Trello integration Add a feature

13 Like
HelpCrunch

All-in-one: Modern Live chat + Email Marketing automation + Helpdesk software Perfect for customer support, sales & marketing teams at SaaS, e-commerce, and any...

Commercial $ $ $ Web Android iPhone
CRM Email automation Email marketing automation Integrated Chat ... Slack integration Automatic messages Customizable Email tracking Helpdesk ticketing Pricing per agent Add a feature

80 Like
Get Satisfaction

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at...

Commercial Web
Customer feedback CRM Add a feature

59 Like
idea.informer

Idea Informer is a idea forum similar to uservoice or getsatisfaction. Individual forums are created as subdomains of idea.informer.com and there is a widget to include...

Free Web
Customer feedback Add a feature

16 Like
Olark

Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with...

Commercial $ $ $ Web
No features added Add a feature

13 Like
Crisp

Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.

Freemium Mac Windows Linux Web Android ... iPhone
Integrated Chat User Profiles with Location Add a feature

20 Like
Lime Talk

Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors...

Commercial Web
No features added Add a feature

57 Like
Zoho Discussions

Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

Freemium Web
No features added Add a feature

9 Like

UserEcho Comments

U

Comment by UserEcho

about UserEcho · Jun 2011 · Helpful Not helpful Report as spam

Added: new service plan Opensrc - it's completely free for opensource projects

reply

S

Comment by Space

about UserEcho · Jun 2011 · Helpful Not helpful Report as spam

userecho now become multilingual, it has english and russian version
now

reply