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UserEcho Alternatives

UserEcho is described as 'gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserEcho for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Windows. The best alternative is Fider. It's not free, so if you're looking for a free alternative, you could try Freshdesk or idea.informer. Other great apps like UserEcho are Nolt, Zendesk, ProProfs Help Desk and UseResponse.

UserEcho alternatives are mainly Customer Feedback Managers but may also be Customer Support Tools or Help Desk Apps. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of UserEcho.
This page was last updated Jun 14, 2022
UserEcho
  58
  • Online
  • iPhone
  • iPad
  • Software as a Service (SaaS)

UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support...

Learn more about UserEcho

  1. Fider

    • Windows
    • Linux
    • Online
    • Self-Hosted

    Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.

  2. Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.



  3. Nolt is a beautiful, collaborative place for all your user requests – no more outdated spreadsheets or chaotic Trello boards. Give your customers a voice and gain priceless insights. Everything for just $25 board/month.

  4. Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

  5. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.



  6. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

  7. Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.

  8. Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

  9. Embedded customer feedback management made for SaaS - The most sleek solution to collect and manage user feedback, keep a changelog and know your customers' needs.

  10. Get Satisfaction

    • Online

    Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

Showing 10 of 164 alternatives