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Freshsurvey icon

Freshsurvey

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Champion your CX and EX, and achieve your business goals with Freshsurvey. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions.

Create personalized NPS, CES, CSAT and eNPS surveys that your audience enjoys responding to

License model

  • Free • Proprietary

Application types

Platforms

  • Online
  • Software as a Service (SaaS)
Send NPS and eNPS surveys via your audiences’ preferred channels. Run one-time, recurring, transactional and ad hoc surveys
Gather responses in one place and gain insights. Access separate dashboards for NPS, CES and CSAT surveys
+1
Act on responses and turn unhappy customers into your fans
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5 / 5 Avg rating (2)
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21 alternatives
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Features

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Properties

  1.  Lightweight

Features

  1.  Auto Responder
  2.  Customer Segmentation
  3.  User Rating
  4.  Ad-free
  5.  No Coding Required

 Tags

Freshsurvey News & Activities

Highlights • All activities

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Recent activities

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Freshsurvey information

  • Developed by

    Freshworks Inc.

  • Licensing

    Proprietary and Free product.

  • Rating

    Average rating of 5

  • Alternatives

    21 alternatives listed

  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

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Freshsurvey was added to AlternativeTo by Meenakshi Garg on Feb 13, 2023 and this page was last updated Sep 5, 2023.
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What is Freshsurvey?

Champion your CX and EX, and achieve your business goals with Freshsurvey. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions.

With Freshsurvey you can:

  1. Create NPS/ CSAT/ CES surveys in up to 40 languages
  2. Create and deliver brand-aligned surveys
  3. Manage contacts better with Lists and segments
  4. Distribute your surveys across a variety of channels, including Email, Email Embed, Web app embed, and Share surveys as a web link
  5. Address survey fatigue with skip logic, display logic, and survey throttling features
  6. Run follow-ups and automation using workflows
  7. Gain actionable insights through our dashboards and reports

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