Freshsurvey icon
Freshsurvey icon

Freshsurvey

Champion your CX and EX, and achieve your business goals with Freshsurvey. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions.

Create personalized NPS, CES, CSAT and eNPS surveys that your audience enjoys responding to

Cost / License

  • Free
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
Send NPS and eNPS surveys via your audiences’ preferred channels. Run one-time, recurring, transactional and ad hoc surveys
Gather responses in one place and gain insights. Access separate dashboards for NPS, CES and CSAT surveys
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Act on responses and turn unhappy customers into your fans
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Freshsurvey was added to AlternativeTo by Meenakshi Garg on and this page was last updated .

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What is Freshsurvey?

Champion your CX and EX, and achieve your business goals with Freshsurvey. Capture, analyze and act on customer feedback. Create surveys that use conditional logic to ask relevant questions.

With Freshsurvey you can:

  1. Create NPS/ CSAT/ CES surveys in up to 40 languages
  2. Create and deliver brand-aligned surveys
  3. Manage contacts better with Lists and segments
  4. Distribute your surveys across a variety of channels, including Email, Email Embed, Web app embed, and Share surveys as a web link
  5. Address survey fatigue with skip logic, display logic, and survey throttling features
  6. Run follow-ups and automation using workflows
  7. Gain actionable insights through our dashboards and reports