Zoho Desk Alternatives

    Zoho Desk is described as 'is the industry's first context-aware help desk software that helps businesses focus on the customer' and is an app in the Business & Commerce category. There are more than 50 alternatives to Zoho Desk for a variety of platforms, including Online / Web-based, iPhone, Android, Windows and iPad. The best alternative is osTicket, which is both free and Open Source. Other great apps like Zoho Desk are UseResponse (Paid), InvGate Service Desk (Paid), Zendesk (Paid) and Get Satisfaction (Paid).

    This page was last updated Jul 24, 2021

      • FreeOpen Source
      • Windows
      • Linux
      • Online
      • MySQL Community Edition
      • Self-Hosted
      • PHP
      • Cloudron
      osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.
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    1. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
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      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
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      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    2. Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.
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    3. UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.
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    4. Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.
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    5. UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat!
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    6. All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.
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    7. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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    Showing 10 of 71 alternatives