MSM ITSM Software Alternatives

    MSM ITSM Software is described as 'MSM - Marval's Integrated IT Service Management (ITSM), service desk and helpdesk software provides the ultimate combination of ITSM process automation, functionality and flexibility, delivering a comprehensive ITIL® and ISO/IEC 20000 compatible solution out-of-the-box' and is an app in the Business & Commerce category. There are more than 50 alternatives to MSM ITSM Software for a variety of platforms, including Online / Web-based, Windows, iPhone, Android and Linux. The best alternative is InvGate Service Desk. It's not free, so if you're looking for a free alternative, you could try iTop or Helpy.io. Other great apps like MSM ITSM Software are Zendesk (Paid), Freshservice (Paid), Trengo (Paid) and ServiceNow (Paid).

    This page was last updated Aug 2, 2021

      • Mac
      • Windows
      • Linux
      • Online
      • Android
      • iPhone
      • Android Tablet
      • iPad
      InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge processes. Smart request management, workflow automation & unmatched user collaboration.
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      • Online
      • Android
      • iPhone
      • Blackberry
      • iPad
      Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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    1. Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space.
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    2. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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    3. ServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
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    4. iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment.
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      • FreemiumOpen Source
      • Mac
      • Windows
      • Linux
      • Online
      • iPhone
      • iPad
      • Self-Hosted
      • Software as a Service (SaaS)
      Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
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    5. OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
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      • Online
      • Chrome OS
      • Self-Hosted
      The only helpdesk software with 5$ per agent with all the "must have" features of enterprise class systems offered to all businesses at minimal cost to users. Don't spend a fortune on helpdesk solution.
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    6. Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.
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    Showing 10 of 53 alternatives