Verax Service Desk automates and streamlines incident management, ensuring timely resolution and SLA compliance.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Linux
MSM ITSM Software Alternatives
Apps similar to MSM ITSM Software include Zendesk. Other options are DGlide, monday service, Freshservice and Jira Service Management. You're spoiled for choice with Help Desk Platforms like MSM ITSM Software: we list more than 50 alternatives for the web, Windows, iPhone, Android and self-hosting.
Alternatives list
353 Usedesk alternativesUsedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Chrome OS
Russia
+4
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
If your business needs to log, track, manage, automate and escalate support issues, then please read on.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
- Online
H
SmarterTrack 7.x is a powerful help desk application built for tracking, managing, and reporting on customer service and communications, including sales and support issues. Businesses can manage employees and company communications at distributed locations around the world from...
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Windows
United States
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- United States
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany
EU
+3
Australia
