Awesome Support Alternatives

Awesome Support is described as 'The most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Awesome Support for a variety of platforms, including Web-based, iPad, Windows, iPhone and Linux apps. The best Awesome Support alternative is FreeScout, which is both free and Open Source. Other great apps like Awesome Support are Freshdesk, osTicket, Zendesk and UserVoice.

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Awesome Support alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Awesome Support.
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Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.

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Awesome Support alternatives page was last updated Jan 22, 2020
  1. Zoho Discussions icon
     9 likes

    Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration

    69 Zoho Discussions alternatives
    Zoho Discussions screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Online
    Zoho Discussions iconAwesome Support Icon

    Zoho Discussions VS Awesome Support

    Is Zoho Discussions a good alternative to Awesome Support?
     
  2. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    98 Vivantio alternatives
    Vivantio screenshot 1

    License model

    Platforms

    • Online
    • Self-Hosted
    Vivantio iconAwesome Support Icon

    Vivantio VS Awesome Support

    Is Vivantio a good alternative to Awesome Support?
     
  3. Enchant.com icon
     17 likes

    Simple customer support for growing teams. It's like gmail on steroids!

    Enchant is a powerful helpdesk that helps your team deliver awesome support to each and every customer.

    To your customers, it's just email. They will never see a ticket number and will never have to.

    115 Enchant.com alternatives
    Enchant.com screenshot 1

    License model

    Platforms

    • Online

    Enchant.com Features

    1.  Customer service
    Enchant.com iconAwesome Support Icon

    Enchant.com VS Awesome Support

    Is Enchant.com a good alternative to Awesome Support?
     
  4. Handesk icon
     1 like

    Handesk has been created to have a powerful yet simple Ticketing system, we needed a system that allowed us to have multiple teams, with multiple users, easy and efficient reporting by all/team/user as well as lead management.

    22 Handesk alternatives
    Handesk screenshot 1

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Self-Hosted
    Handesk iconAwesome Support Icon

    Handesk VS Awesome Support

    Is Handesk a good alternative to Awesome Support?
     
  5. Engati icon
     2 likes

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    201 Engati alternatives
    Engati screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati Features

    1.  AI-Powered
    2.  Multiple languages
    3.  Bots
    4.  Chat Bot
    Engati iconAwesome Support Icon

    Engati VS Awesome Support

    Is Engati a good alternative to Awesome Support?
     
  6. RingCentral Engage Digital icon
     3 likes

    Leading brands use RingCentral Engage Digital SaaS software applications to make it easier to manage their online customer service activities. Our clients enjoy lower operating costs while increasing customer satisfaction and improving brand equity.

    68 RingCentral Engage Digital alternatives
    RingCentral Engage Digital screenshot 1

    License model

    Platforms

    • Software as a Service (SaaS)

    RingCentral Engage Digital Features

    1.  Omni-digital
    2.  Merging identities
    3.  Multiple channels
    4.  Customer service
    5.  Knowledge base
    6.  Customer management
    RingCentral Engage Digital iconAwesome Support Icon

    RingCentral Engage Digital VS Awesome Support

    Is this a good alternative to Awesome Support?
     
  7. Trengo icon
     3 likes

    One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    178 Trengo alternatives
    Trengo team inbox

    License model

    Platforms

    • Mac
    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    Trengo Features

    1.  Multiple Account support
    2.  VoiP Calls
    3. WhatsApp icon  Whatsapp integration
    4. X icon  X Integration
    5.  Voice Chat
    6.  Live Support Chat
    7.  Customer service
    8.  Live chat for websites
    Trengo iconAwesome Support Icon

    Trengo VS Awesome Support

    Is Trengo a good alternative to Awesome Support?
     
  8. TeamSupport.com icon
     27 likes

    Our online help desk is so much more than “just another ticketing system.”

    Most support software only supports one-to-one communications with your customers and you lose visibility at the customer level. TeamSupport gives you visibility of the entire customer so you can be proac.

    92 TeamSupport.com alternatives
    Dashboard

    License model

    Platforms

    • Online

    TeamSupport.com Features

    1.  Real time collaboration
    2.  Customer service
    TeamSupport.com iconAwesome Support Icon

    TeamSupport.com VS Awesome Support

    Is TeamSupport.com a good alternative to Awesome Support?
     
  9. ClickDesk icon
     14 likes

    ClickDesk offers a magic box of live chat, voice chat, help desk and social toolbar for websites. ClickDesk is cloud-based; not needing users to download or install any software. Agents receive chats on their favorite IM such as Skype and Google Talk.

    164 ClickDesk alternatives
    ClickDesk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ClickDesk Features

    1.  Customer service
    2.  Voice Chat
    ClickDesk iconAwesome Support Icon

    ClickDesk VS Awesome Support

    Is ClickDesk a good alternative to Awesome Support?
     
  10. Respond icon
     4 likes

    Respond is a social media customer service platform built for support teams.

    59 Respond alternatives
    Responding to a conversation in the team inbox

    License model

    Platforms

    • Online

    Respond Features

    1.  Customer service
    Respond iconAwesome Support Icon

    Respond VS Awesome Support

    Is Respond a good alternative to Awesome Support?
     
  11. LanDesk Service Management icon
     4 likes

    LANDesk Service Desk helps IT organizations move from a reactive state to one that is more controlled, proactive and service-oriented. In turn, organizations experience fewer service interruptions, accelerated service restoration, and a reduction in costly downtime or other...

    58 LanDesk Service Management alternatives

    License model

    Platforms

    • Online

    LanDesk Service Management Features

    1.  IT Asset Management
    LanDesk Service Management iconAwesome Support Icon

    LanDesk Service Management VS Awesome Support

    Is this a good alternative to Awesome Support?
     
  12. Helprace icon
     10 likes

    Helprace is a personalized help desk system. Email ticketing, self-service, docs, feedback and community. Fully integrated together and easy to use. Only pay for what you really need.

    96 Helprace alternatives
    Help Desk Admin Panel

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad

    Helprace Features

    1.  Portable
    2.  Multiple languages
    3.  Customer service
    4. WordPress icon  WordPress Integration
    5.  Helpdesk Ticketing
    Helprace iconAwesome Support Icon

    Helprace VS Awesome Support

    Is Helprace a good alternative to Awesome Support?
     
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