User.com AlternativesHelp Desk Platforms & Email Marketing Services like User.com

User.com is described as 'Advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to User.com for a variety of platforms, including Web-based, iPhone, Android, SaaS and iPad apps. The best User.com alternative is Mailchimp, which is free. Other great apps like User.com are HubSpot, FreeScout, Zendesk and tawk.to.

User.com iconUser.com
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User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and...

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User.com alternatives page was last updated Jan 14, 2025
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  1. Mailchimp icon

    Mailchimp

     229 likes
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    Mailchimp’s all-in-one Marketing Platform helps small businesses market smarter so you can grow faster. As the backbone for your customer relationships, they provide AI-powered, user-friendly tools anyone can use to be successful.

    351 Mailchimp alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
    Mailchimp screenshot 1
    Mailchimp screenshot 2
    Mailchimp screenshot 3

    Mailchimp Features

    1.  Email template editor
    2. IFTTT icon  IFTTT Integration
    3.  Marketing Automation
    4.  Customer Segmentation
    5.  Email automation
    6.  Email deliverability

    Mailchimp VS User.com

     

    • Mailchimp is the most popular Web-based, Android, iPhone & iPad alternative to User.com.

    • Mailchimp is the most popular free alternative to User.com.

    • Mailchimp is Freemium and ProprietaryUser.com is Paid and Proprietary
  2. HubSpot icon

    HubSpot

     106 likes
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    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    66 HubSpot alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Homepage

    HubSpot Features

    1.  Email tracking
    2.  Sales funnel
    3.  Multi-Channel Marketing
    4.  Extensible by Plugins/Extensions
    5.  Multiple Account support
    6.  AI-Powered
    7.  Publishing
    8.  Rich media
    9.  Contextual sales

    HubSpot VS User.com

     
  4. FreeScout icon

    FreeScout

     37 likes
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    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    89 FreeScout alternatives

    License model

    • Freemium • Open Source

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
    FreeScout screenshot 1

    Properties

    1.  Lightweight
    2.  Privacy focused

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking

    FreeScout VS User.com

     

    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to User.com.

    • FreeScout is the most popular Open Source alternative to User.com.

    • FreeScout is Freemium and Open SourceUser.com is Paid and Proprietary
    • FreeScout is LightweightUser.com is not according to our users
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  6. Zendesk icon

    Zendesk

     66 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    253 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS User.com

     

    • Zendesk is the most popular commercial alternative to User.com.

    • Zendesk is Paid and ProprietaryUser.com is also Paid and Proprietary
  7. tawk.to icon

    tawk.to

     92 likes
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    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    198 tawk.to alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing

    tawk.to VS User.com

     
  8. Brevo icon

    Brevo

     95 likes
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    A comprehensive platform offering marketing automation, email and SMS campaigns, chat, CRM, Facebook Ads integration, and custom API. Supports major e-commerce platforms and CMS tools, with pricing based on email volume.

    298 Brevo alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • FR flagFrance
    • European Union flagEU

    Platforms

    • Online
    • Software as a Service (SaaS)
    Brevo screenshot 1

    Brevo Features

    1.  Marketing Automation
    2.  Transactional SMS
    3.  Email deliverability
    4.  Transactional Email
    5.  Auto Responder
    6.  Email tracking
    7.  SMTP Support
    8. WordPress icon  WordPress Integration
    9. WooCommerce icon  WooCommerce Integration
    10.  SMS API

    Brevo VS User.com

     

    • Brevo is the most popular SaaS alternative to User.com.

    • Brevo is Freemium and ProprietaryUser.com is Paid and Proprietary
  10. GetResponse icon

    GetResponse

     61 likes
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    A comprehensive email marketing service offering intuitive templates, free sign-up, automation, CRM features, drag-and-drop tools, and 99% deliverability for enhanced engagement and sales.

    License model

    Application type

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    GetResponse screenshot 1

    GetResponse Features

    1.  Email template editor
    2.  Auto Responder
    3.  Marketing Automation
    4.  Live Push Notifications
    5.  Email automation

    GetResponse VS User.com

     
  11. SendPulse icon

    SendPulse

     46 likes
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    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • CY flagCyprus
    • European Union flagEU

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    SendPulse screenshot 1

    SendPulse Features

    1.  No Coding Required
    2.  Marketing Automation
    3.  Link in Bio
    4.  SMTP Support
    5.  Push Notifications
    6.  Transactional Email
    7.  Mobile friendly
    8. Google Analytics icon  Google Analytics Integration
    9.  Facebook Pixel Integration
    10.  Custom templates

    SendPulse VS User.com

     
  12. Tidio icon

    Tidio

     32 likes
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    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    41 Tidio alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Drupal
    • Joomla
    • Wordpress
    Tidio screenshot 1

    Top Tidio Features

    1.  Customer Segmentation
    2.  No Coding Required
    3.  Unified inbox
    4.  Auto Responder
    5.  Live Preview
    6.  Email automation
    7.  Visitor management
    8.  Segmenting visitors
    9.  Built-in AI Assistant
    10. WordPress icon  WordPress Integration
    11. Pipedrive icon  Pipedrive integration
    12. PrestaShop icon  Prestashop Integration

    Tidio VS User.com

     
  13. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS User.com

     
  14. MailerLite icon

    MailerLite

     61 likes
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    Grow your business with MailerLite’s fast and scalable email marketing platform.

    203 MailerLite alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • LT flagLithuania
    • European Union flagEU

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
    Automations

    Top MailerLite Features

    1.  Email automation
    2.  Email Analytics
    3.  Scheduled sending by Timezone
    4.  Marketing Automation
    5.  Email Scheduling
    6.  Auto Responder
    7.  List management
    8.  Abandoned Cart Recovery
    9.  Landing Page Optimization
    10.  Email tracking
    11.  Free API

    MailerLite VS User.com

     
  15. Bespoke icon

    Bespoke

     4 likes
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    The open source personalized marketing platform. Bespoke's mission is to gather information about the customer and do personalized targetting. We gather customer data through various means, including API's, behavioral intent, surveys and integrations with platforms for...

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    Bespoke administration panel
    Discontinued

    This repository has been archived by the owner on Jul 24, 2023. It is now read-only.

    Top Bespoke Features

    1.  Marketing Automation
    2.  Link Tracking
    3.  Email Scheduling
    4.  Customer Segmentation
    5.  Email template editor
    6.  No Coding Required
    7.  Pop-up surveys
    8.  Email tracking
    9.  Email automation
    10.  Workflow
    11. Shopify icon  Shopify integration

    Bespoke VS User.com

     
12 of 208 User.com alternatives