Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.


Sites and apps similar to Tender Support include Libredesk, which is free and open source. Other options are Fernand, Freshdesk, UserVoice and Zendesk. You're spoiled for choice with Help Desk Platforms like Tender Support: we list more than 100 alternatives for Windows, Android, iPhone, Mac and iPad.
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.


Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.




Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.


Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.



Znuny is a fork of the OTRS Community Edition - The main goal is to be compatible to previous versions, so that users can reuse their addons and configurations. The feature set is the same and will be extended in the future.

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.




Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.




UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.




Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.




Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...




SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

