Tender Support Alternatives

Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

UserVoice communities are the easiest way to turn customer feedback into action:

Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at every stage of the lifecycle.

Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues.

Help Scout scales like any other help desk, but the customer experience is personalized like a normal email.

All Our Ideas is a research project that seeks to develop a new form of social data collection by combining the best features of quantitative and qualitative methods.