Tender Support AlternativesHelp Desk Platforms & Customer Feedback Managers like Tender Support
Tender Support is described as 'Customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Tender Support, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Mac apps. The best Tender Support alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Tender Support are Freshdesk, Zendesk, UserVoice and UseResponse.
- Help Desk Platform
- Paid • Proprietary
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
License model
- Free • Open Source
Application types
Platforms
- Self-Hosted
- Docker
- 50 Freshdesk alternatives
Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
- 252 Zendesk alternatives
Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
- 195 UserVoice alternatives
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Online
- Software as a Service (SaaS)
UserVoice Features
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Self-Hosted
Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.
License model
- Paid • Proprietary
Application type
Country of Origin
- International
Platforms
- Online
- UNIX Web Browser
- LiveChat
- Software as a Service (SaaS)
Top HelpDesk Features
Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Help Scout Features
Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...
License model
- Paid • Proprietary
Application types
Country of Origin
United Kingdom
Platforms
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Mac
SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...
License model
- Paid • Proprietary
Application type
Country of Origin
United States
Platforms
- Mac
- Windows
- Linux
- Online
- iPhone
- Google Chrome
- Safari
- iPad
Solarwinds Web Help Desk Features
Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.
License model
- Paid • Proprietary
Application type
Country of Origin
Switzerland
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Self-Hosted
HelpDesk 3 Features
Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.
License model
- Paid • Proprietary
Application types
Country of Origin
United States
Platforms
- Software as a Service (SaaS)
Top Supportbench Features
- 50 Peppermint Ticket Management alternatives
An open source ticket management & help desk solution. A freshdesk alternative.