Tender Support AlternativesHelp Desk Platforms & Customer Feedback Managers like Tender Support

Tender Support is described as 'Customer support software that centralizes customer care functions. It includes help desk functionality, community forums, a knowledge base, and email support. It functions like an email system, allowing you to receive notifications, reply on the move, and' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Tender Support, not only websites but also apps for a variety of platforms, including iPhone, Android, iPad and Mac apps. The best Tender Support alternative is Libredesk, which is both free and Open Source. Other great sites and apps similar to Tender Support are Freshdesk, Zendesk, UserVoice and UseResponse.

Tender Support iconTender Support
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Tender Support is a customer support software that centralizes customer care functions. It includes help desk...

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Tender Support alternatives page was last updated Feb 27, 2025
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  1. Libredesk icon

    Libredesk

     5 likes
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    Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.

    License model

    • Free • Open Source

    Application types

    Platforms

    • Self-Hosted
    • Docker
    Libredesk screenshot 1

    Properties

    1.  Privacy focused

    Features

    1.  No Tracking
    2.  Ad-free
    3.  AI-Powered
    4.  Canned responses
    5.  Helpdesk Ticketing
    6.  Task assignments

    Libredesk VS Tender Support

     

    • Libredesk is the most popular Self-Hosted alternative to Tender Support.

    • Libredesk is the most popular Open Source & free alternative to Tender Support.

    • Libredesk is Free and Open SourceTender Support is Paid and Proprietary
    • Libredesk is Privacy focusedTender Support is not according to our users
  2. Freshdesk icon

    Freshdesk

     124 likes
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    Comprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.

    50 Freshdesk alternatives

    License model

    • Freemium • Proprietary

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Workspace
    Freshdesk screenshot 1

    Freshdesk Features

    1.  Ad-free
    2.  Pricing per agent
    3.  Customer service
    4.  Ads monitoring
    5.  AI-Powered
    6.  Automatic customer engagement
    7.  Scheduled Reports
    8.  Task assignments
    9.  Supports SSL Certificates

    Freshdesk VS Tender Support

     

    • Freshdesk is the most popular Web-based, Windows, Android, Mac, iPhone, Linux, iPad & Android Tablet alternative to Tender Support.

    • Freshdesk is Freemium and ProprietaryTender Support is Paid and Proprietary
  4. Zendesk icon

    Zendesk

     67 likes
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    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    252 Zendesk alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk screenshot 1
    Zendesk screenshot 2
    Zendesk screenshot 3

    Zendesk Features

    1.  Real time collaboration
    2.  Knowledge base
    3.  Email integration
    4.  On Demand

    Zendesk VS Tender Support

     

    • Zendesk is the most popular commercial alternative to Tender Support.

    • Zendesk is Paid and ProprietaryTender Support is also Paid and Proprietary
  5. Ad
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    Survicate icon
    Survicate

    Survicate is a tool for collecting and integrating customer feedback. It allows users to conduct surveys at any customer journey stage, consolidating feedback from various sources and extracting insights through reports, dashboar...

    https://survicate.com
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  6. UserVoice icon

    UserVoice

     79 likes
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    Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.

    195 UserVoice alternatives

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1

    UserVoice Features

    1.  Suggestion voting
    2. WordPress icon  WordPress Integration
    3.  Multiple languages
    4.  Idea management
    5.  In-App Voting

    UserVoice VS Tender Support

     

    • UserVoice is the most popular SaaS alternative to Tender Support.

    • UserVoice is Paid and ProprietaryTender Support is also Paid and Proprietary
  7. UseResponse icon

    UseResponse

     132 likes
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    UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Self-Hosted
    Help Center of UseResponse

    Properties

    1.  Customizable

    Features

    1.  Helpdesk Ticketing
    2.  Kanban Board
    3.  Product Roadmap Management
    4.  Chatbot Builder
    5.  Idea management
    6.  Task assignments
    7.  Kanban Chart
    8.  Knowledge base

    UseResponse VS Tender Support

     
  8. HelpDesk icon

    HelpDesk

     2 likes
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    Streamlines customer communication with an AI-powered ticketing system and automation, providing tools for collaboration, integration, data safety, and analysis. Offers customizable email templates, canned responses, and 24/7 support to ensure efficient operations and customer satisfaction improvements.

    License model

    Application type

    Country of Origin

    • International

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    HelpDesk screenshot 1

    Top HelpDesk Features

    1.  Customer Segmentation
    2.  Real time collaboration
    3.  Auto Responder
    4.  No Coding Required
    5.  Extensible by Plugins/Extensions
    6.  Marketing Automation
    7.  WYSIWYG Support
    8.  Email template editor
    9.  Ad-free
    10.  Customer management
    11.  Customer service
    12.  Helpdesk Ticketing

    HelpDesk VS Tender Support

     
  10. Help Scout icon

    Help Scout

     29 likes
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    Help Scout offers scalable customer support with a personalized email-like experience. Enjoy a clutter-free interface, excellent reporting, knowledge base, integrations, a robust API, and iPhone app support, allowing teams of all sizes to maintain customer focus.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
    Help Scout screenshot 1

    Help Scout Features

    1.  Customer service
    2.  Knowledge base

    Help Scout VS Tender Support

     
  11. Deskero icon

    Deskero

     16 likes
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    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    License model

    Application types

    Country of Origin

    • GB flagUnited Kingdom

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac
    Deskero screenshot 1

    Properties

    1.  Customizable

    Features

    1.  Customer service
    2.  Multi Channel
    3.  Embeddable

    Deskero VS Tender Support

     
  12. Solarwinds Web Help Desk icon

    Solarwinds Web Help Desk

     19 likes
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    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    License model

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad
    Solarwinds Web Help Desk screenshot 1

    Solarwinds Web Help Desk Features

    1.  Knowledge base
    2.  IT Asset Management

    Solarwinds Web Help Desk VS Tender Support

     
  13. HelpDesk 3 icon

    HelpDesk 3

     3 likes
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    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    License model

    Application type

    Country of Origin

    • CH flagSwitzerland

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    HelpDesk 3 screenshot 1

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing

    HelpDesk 3 VS Tender Support

     
  14. Supportbench icon

    Supportbench

     2 likes
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    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    License model

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Software as a Service (SaaS)
    Communication Hub

    Top Supportbench Features

    1.  Email Organizer
    2.  Reminders
    3.  Auto Responder
    4.  Unified inbox
    5.  Email template editor
    6.  Two-factor Authentication
    7.  Real time collaboration
    8.  Customer Segmentation
    9.  Support for @mentions
    10.  Ad-free
    11.  Chat Bot
    12.  Customer service

    Supportbench VS Tender Support

     
  15. Peppermint Ticket Management icon

    Peppermint Ticket Management

     1 like
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    An open source ticket management & help desk solution. A freshdesk alternative.

    50 Peppermint Ticket Management alternatives

    License model

    • Free • Open Source

    Application type

    Platforms

    • Docker
    • Self-Hosted
    Peppermint Ticket Management screenshot 1

    Peppermint Ticket Management VS Tender Support

     
12 of 97 Tender Support alternatives