Freshdesk Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's... Freemium $ $ $ Mac Windows Linux Web Android ... iPhone Chrome OS Android Tablet iPad Google Apps Ad-free Team Collaboration Add a feature 87 Like
UseResponse UseResponse is a fully customizable, customer feedback software and support ticketing system with open code that you can place on your server or use in cloud. It can be... Commercial Web Self-Hosted Facebook Messenger integration Helpdesk ticketing Knowledge base Multiple languages ... Skype integration SLA Slack integration Add a feature 97 Like
UserVoice UserVoice communities are the easiest way to turn customer feedback into action: 1. Share ideas. 2. Vote up the best. 3. Respond, implement & repeat! ... Commercial Web Android iPhone Android Tablet iPad Multiple languages Wordpress integration Add a feature 78 Like
UserReport UserReport is a free online service that enables website owners to make quick and fun online surveys and collect user feedback with the online feedback button and forum.... Free Web CrowdSourced Email deliverability Multiple languages Add a feature 25 Like
Zendesk Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries. Zendesk is a web-based help desk software... Commercial Web Android iPhone Blackberry iPad Knowledge base Add a feature 53 Like
Help Scout Help Scout scales like any other help desk, but the customer experience is personalized like a normal email. Customers don't need to confront a clunky ticket... Commercial $ $ $ Web iPhone CRM Add a feature 24 Like
Get Satisfaction Get Satisfaction is a community platform that helps companies create engaging customer experiences by fostering online conversations about their products and services at... Commercial Web CRM Add a feature 59 Like
InvGate Service Desk InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. Code-free config for Incident, Problem, Change, Asset & Knowledge... Commercial Web Configurability Customizable reporting Add a feature 49 Like
Desk.com Desk.com lets you see all your customers in one place and engage them across all your support channels (Twitter, Facebook, phone, email, chat and discussion boards) in... Commercial Web No features added Add a feature 21 Like
GoToAssist Provides you with live-support capability. Easily view and control your customers computers online to quickly resolve their technical issues. Handle more support... Commercial Windows Web Android iPhone Android Tablet ... iPad Remote desktop Remote support Add a feature 12 Like
Kayako Kayako is effortless customer service software that helps teams be more productive and build customer loyalty. Offer support via email, live chat, Facebook, Twitter... Commercial $ $ $ Mac Windows Linux Web Android ... iPhone Blackberry Android Tablet Windows Phone iPad Customer Chat CRM Knowledge base Add a feature 18 Like
VisionProject Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for... Free Personal Web Email tracking Kanban boards Team Collaboration Add a feature 18 Like
JitBit Helpdesk Ticketing software for your customer service team. Tracks support requests, fully integrates with your mailbox. Commercial $ $ $ Windows Web Android Android Tablet iPad Knowledge base Add a feature 31 Like
Helpy.io A modern, open-source and multi-lingual helpdesk, including email tickets, knowledgebase and community forums. Freemium $ $ $ Open Source Mac Windows Linux Web iPhone ... iPad Self-Hosted Support for Bootstrap Knowledge base Multiple languages Add a feature 9 Like
Zoho Discussions Create Online Forums and Communities for Customer Support, Gathering Ideas and for Close-Group and for Intranet Collaboration Freemium Web No features added Add a feature 9 Like
