Saufter.io
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Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
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POX added Saufter.io as alternative to Worktual
samuel-from-chatisto added Saufter.io as alternative to Chatisto
K0RR added Saufter.io as alternative to FreeScout- nicole_brett updated Saufter.io
- nicole_brett updated Saufter.io
Skarbe added Saufter.io as alternative to Skarbe
sanketbagad added Saufter.io as alternative to BotByte AI
Comments and Reviews
The automated returns and delivery delay feature is very good.
There is really no learning curve for using this software. From the first day you are ready to go, helping your clients, and getting feedback for your services. They are very receptive to feedback and are constantly improving the software. Love it!
Thanks to Helplama, we have significantly improved our customer response time. Our team just loves it.
Pros: – Easy to setup – Live chat cum self-help portal – Simulation-based automated agent training – Marketing automation features- reviews collection, influencer research, UGC videos, etc.
Cons:
Overall Helplama Helpdesk has been great for me to begin using a ticket system. Before we were using Helplama it was difficult for my team to keep track of which problems were solved and who was responsible for them, but now my agents always know what they are responsible for and they are able to see each ticket through to completion.
Good Overall! We were recommended Helplama, and it did not disappoint us. It offers all the ticketing features that we require to manage customer support but.. its marketing features are unique. And of course an affordable price for all the features we need.
We have really enjoyed using Helplama Helpdesk. We are using it for all our customer support. My team has had the pleasure of using this for the last two months.
Small business friendly