Helplama Helpdesk Alternatives

Helplama Helpdesk is described as 'You will not receive the full ROI from your customer support spend unless you’re using it as a marketing channel. Helplama Helpdesk is the only helpdesk that aims to do just that. It identifies happy customers and tries to automate the collection of Google reviews, Trustpilot' and is a customer support tool in the business & commerce category. There are more than 100 alternatives to Helplama Helpdesk, not only websites but also apps for a variety of platforms, including Android, iPhone, Windows and iPad. The best alternative is HubSpot, which is free. Other great sites and apps similar to Helplama Helpdesk are ActivePresenter, iSpring Suite, osTicket and Chatwoot.

Helplama Helpdesk alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Helplama Helpdesk.

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Helplama Helpdesk

Paid • Proprietary
Customer Support Tool
Online

You will not receive the full ROI from your customer support spend unless you’re using it as a marketing channel. Helplama...

Learn more about Helplama Helpdesk

HubSpot
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No
Freemium • Proprietary
CRM System
Social Media Management Tool
Email Marketing Service
Online
241 alternatives to HubSpot
HubSpot is the world’s leading inbound marketing and sales platform with 15,000 customers in more than 90 countries.
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HubSpot Features
1. Extensible by Plugins/ExtensionsHubSpot can be extended with add-ons, plugins and extensions.
Email tracking
Sales funnel
Multi-Channel Marketing
Publishing
Contextual sales
Rich media
ActivePresenter
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No
Free Personal • Proprietary
Screen Recorder
Screen Casting Tool
Video Editor
Mac
Windows
109 alternatives to ActivePresenter
ActivePresenter is a leading authoring software to simplify your eLearning design experience with 3 main functions:
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ActivePresenter Features
1. Dark ModeActivePresenter supports dark mode for comfortable usage in low light conditions.
2. GamificationActivePresenter makes use of game-design elements such as point scoring, competition, achievements, etc.
3. No registration requiredYou can use most of the features in ActivePresenter without registration.
4. Chroma Key / Green ScreenActivePresenter supports chroma key to replace the background with an image or video backdrop.
5. Support for LayersActivePresenter supports the organization of elements through a hierarchical order that can be manipulated/viewed independently.
6. Ad-freeActivePresenter doesn't contain any form of external advertising.
7. Screen SharingYou can use ActivePresenter to share your screen with your colleages or friends.
No Watermark
Lossless Compression
Tabbed interface
Export to HTML
Voiceover
Non linear editor
iSpring Suite
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No
Paid • Proprietary
Online Education Service
Quiz Maker
Windows
Microsoft Office Powerpoint
26 alternatives to iSpring Suite
iSpring Suite is a fully stocked authoring toolkit that allows course developers to create interactive and personalized eLearning courses easily. With no learning curve, iSpring Suite is exactly what you need when you’re working under a deadline.
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iSpring Suite Features
1. Dark ModeiSpring Suite supports dark mode for comfortable usage in low light conditions.
2. Text to SpeechiSpring Suite allows you to transform written text into spoken text.
3. Real time collaborationMultiple users can work together in iSpring Suite simultaneously.
Conversation simulations
Customizable
Video narration
Voiceover
In built video player
osTicket
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No
Free • Open Source
Help Desk App
Customer Support Tool
Task Management Tool
Windows
Linux
Online
MySQL Community Edition
Self-Hosted
PHP
Cloudron
104 alternatives to osTicket
osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface. Manage, organize and archive all your support requests and responses in one place...
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osTicket Features
Ticketing
Helpdesk ticketing
Dockerized
Chatwoot
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Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
201 alternatives to Chatwoot
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
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Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
Zendesk
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Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
iPad
Android Tablet
236 alternatives to Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
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Zendesk Features
Knowledge base
Email integration
On Demand
Spiceworks
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No
Free • Proprietary
Network Monitor
Inventory Management Tool
Help Desk App
Windows
Online
Android
Android Tablet
128 alternatives to Spiceworks
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
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Spiceworks Features
Knowledge base
Hardware Monitoring
Helpdesk ticketing
IT Asset Management
Product Reviews
Network Mapping
Freshdesk
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Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
217 alternatives to Freshdesk
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
ProProfs Chat
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Yes
No
Freemium • Proprietary
Customer Support Tool
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
96 alternatives to ProProfs Chat
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
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ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
Adobe Captivate
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No
Paid • Proprietary
Online Education Service
Screenshot Capture Tool
Quiz Maker
Mac
Windows
31 alternatives to Adobe Captivate
Adobe Captivate is a rapid responsive authoring tool that is used for creating elearning content such as software demonstrations, software simulations, branched scenarios, and randomized quizzes in Small Web Formats (.swf) and HTML5 formats.
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Adobe Captivate Features
360 degree product viewer