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Atera Alternatives

Atera is described as 'provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and Business Management. Learn more at: www.atera.com' and is a Help Desk app in the network & admin category. There are more than 50 alternatives to Atera for a variety of platforms, including Online / Web-based, Windows, iPhone, SaaS and Android. The best alternative is Freshdesk, which is free. Other great apps like Atera are Zendesk, ProProfs Help Desk, Spiceworks and DeskXpand.

Atera alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Network Monitors. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Atera.
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Atera iconAtera
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  • Windows
  • Online

Atera provides an all-in-one MSP platform: Remote Monitoring, Service Desk, CRM, Cloud services and Business Management....

Learn more about Atera

  1. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Screenshot
  2. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Screenshot


  3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  4. Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.

    Screenshot
  5. DeskXpand icon

    DeskXpand

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Screenshot


  6. XEOX RMM icon

    XEOX RMM

    • Windows
    • iPhone
    • Software as a Service (SaaS)

    XEOX is a cloud based remote management and monitoring tool with integrated patch management, CMDB, software distribution, network management and much more.

    Screenshot
  7. ConnectWise Automate icon

    ConnectWise Automate

    • Mac
    • Windows
    • Linux
    • Windows Mobile
    • Android
    • iPhone
    • iPad

    ConnectWise Automate is a very complex system and can be used to manage almost everything an IT department needs to manage. The number of features in Automate can be quite daunting. To help simplify the features, they have been grouped into four major areas.

    Screenshot
  8. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

    Trengo team inbox
  9. Engati icon

    Engati

    • FreemiumProprietary
    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets

    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    Screenshot
  10. Helpy.io icon

    Helpy.io

    • FreemiumOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    Screenshot
Showing 10 of 52 alternatives