Atera Alternatives

Atera is described as '’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work' and is a Help Desk app in the business & commerce category. There are more than 50 alternatives to Atera for a variety of platforms, including Web-based, Windows, iPhone, SaaS and Mac apps. The best Atera alternative is Spiceworks, which is free. Other great apps like Atera are Freshdesk, Zendesk, ProProfs Help Desk and ConnectWise Automate.

Atera alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Network Monitors. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Atera.

Atera alternatives page was last updated

Atera

Paid • Proprietary
Help Desk App

Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access,...

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Spiceworks
Is this is a good alternative?
Yes
No
Free • Proprietary
Network Monitor
Inventory Management Tool
Help Desk App
Windows
Online
Android
Android Tablet
128 Spiceworks alternatives
Join millions of IT professionals and download Spiceworks, a free network monitoring software with network management tools, help desk ticketing app, network mapper and more.
- - Spiceworks is the most popular Web-based, Windows, Android & Android Tablet alternative to Atera.
- - Spiceworks is the most popular free alternative to Atera.
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Spiceworks Features
Knowledge base
Hardware Monitoring
Helpdesk ticketing
IT Asset Management
Product Reviews
Network Mapping
Freshdesk
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Customer Feedback Manager
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
Google Apps
219 Freshdesk alternatives
Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page. With Freshdesk there is nothing to download or install, you don't have to worry about server...
- - Freshdesk is the most popular Mac, iPhone, Linux & iPad alternative to Atera.
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Freshdesk Features
1. Ad-freeFreshdesk doesn't contain any form of external advertising.
Ticketing
Pricing per agent
Ads monitoring
Customer service
Automatic customer engagement
Zendesk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
Android
iPhone
Android Tablet
iPad
235 Zendesk alternatives
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- - Zendesk is the most popular commercial alternative to Atera.
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Zendesk Features
Knowledge base
Email integration
On Demand
ProProfs Help Desk
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
Customer Support Tool
Online
171 ProProfs Help Desk alternatives
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
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ProProfs Help Desk Features
Shared inbox
Helpdesk ticketing
Canned responses
In-built Bug tracking
Custom data fields
Reporting
Instant Replay
Knowledge Management
Knowledge Base structuring
Ticketing
ConnectWise Automate
Is this is a good alternative?
Yes
No
Paid • Proprietary
Network Monitor
Remote Desktop Tool
Mac
Windows
Linux
Windows Mobile
Android
iPhone
iPad
16 ConnectWise Automate alternatives
ConnectWise Automate is a very complex system and can be used to manage almost everything an IT department needs to manage. The number of features in Automate can be quite daunting. To help simplify the features, they have been grouped into four major areas.
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ConnectWise Automate Features
1. Support for scriptingConnectWise Automate supports scripts and macros to automate or customize tasks.
Performance Monitoring
Server Monitoring
Helpdesk ticketing
XEOX RMM
Is this is a good alternative?
Yes
No
Paid • Proprietary
Windows
iPhone
Software as a Service (SaaS)
20 XEOX RMM alternatives
XEOX is a cloud based remote management and monitoring tool with integrated patch management, CMDB, software distribution, network management and much more.
- - XEOX RMM is the most popular SaaS alternative to Atera.
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XEOX RMM Features
Update Notifier
Auto Update
DeskXpand - Helpdesk Management Software
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Help Desk App
Customer Support Tool
Online
Software as a Service (SaaS)
209 DeskXpand - Helpdesk Management Software alternatives
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
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DeskXpand - Helpdesk Management Software Features
1. Desktop SharingDeskXpand - Helpdesk Management Software enables you to share your screen with other people in the same office or working remotely.
2. No Coding RequiredDeskXpand - Helpdesk Management Software can be used without an coding or programming skills.
3. LightweightDeskXpand - Helpdesk Management Software consumes less device resources compared to similar apps.
4. Real time collaborationMultiple users can work together in DeskXpand - Helpdesk Management Software simultaneously.
5. Auto ResponderDeskXpand - Helpdesk Management Software allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
6. Extensible by Plugins/ExtensionsDeskXpand - Helpdesk Management Software can be extended with add-ons, plugins and extensions.
7. Ad-freeDeskXpand - Helpdesk Management Software doesn't contain any form of external advertising.
Ticketing
Helpdesk ticketing
Helpy.io
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
iPhone
iPad
Self-Hosted
Software as a Service (SaaS)
153 Helpy.io alternatives
Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.
- - Helpy.io is the most popular Self-Hosted alternative to Atera.
- - Helpy.io is the most popular Open Source alternative to Atera.
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Helpy.io Features
1. Support for BootstrapHelpy.io supports the popular CSS framework Bootstrap.
Multiple languages
Live Support Chat
Knowledge base
Web-Based
Private Chat
Ticketing
Kayako
Is this is a good alternative?
Yes
No
Paid • Proprietary
Help Desk App
CRM System
Mac
Windows
Linux
Online
Android
iPhone
Blackberry
Android Tablet
Windows Phone
iPad
155 Kayako alternatives
Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.
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Kayako Features
Knowledge base
Ticketing
Live Support Chat
Customer service
Trengo
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Online
Android
iPhone
Software as a Service (SaaS)
181 Trengo alternatives
One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
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Trengo Features
1. Multiple Account supportTrengo support multiple accounts without the need to logout and login
2. VoiP CallsTrengo allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
Whatsapp integration
Twitter Integration
Voice Chat
Live Support Chat
Ticketing
Customer service
Live chat for websites
Telegram
Telegram Bot
Helpdesk ticketing
Engati
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Android
iPhone
Zapier
Google Calendar
Software as a Service (SaaS)
Salesforce.com
Google Drive - Sheets
205 Engati alternatives
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
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Engati Features
AI-Powered
Multiple languages
Bots
Chat Bot
Saufter.io
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
CRM System
Online
137 Saufter.io alternatives
Saufter is the ONLY helpdesk that understands customer service workflows completely and automates them with the help of ChatGPT.
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Saufter.io Features
Helpdesk ticketing
Easy Return and Refund Handling