Atera Alternatives

Atera is described as '’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Atera for a variety of platforms, including Web-based, Windows, SaaS, Mac and Linux apps. The best Atera alternative is Spiceworks, which is free. Other great apps like Atera are Freshdesk, NinjaOne, Zendesk and Tactical RMM.

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Alternatives list

  1. Datto RMM icon
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    A secure cloud-based RMM platform. You can remotely secure, monitor, and manage endpoints with Datto RMM to reduce costs and improve network efficiency.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Directly icon
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    Launch and train virtual agents that double your automation rate with AI expertise.

    Cost / License

    • Pay once
    • Proprietary

    Platforms

    • Online
     
  3. Copy a direct link to this comment to your clipboard

    Canopy provides remote monitoring and management software for connected products like self-checkout kiosks, security systems, smart lockers, and point-of-sale systems.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Raiseaticket icon
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    Raiseaticket is a 100% free web-based helpdesk solution. The system is built to service organizations of all sizes and can handle multi-team, multi-vendor, OEM and multi-company web and email customer support operations.

    Cost / License

    • Free
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  5. Engati icon
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    Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.

    195 Engati alternatives

    Cost / License

    • Freemium (Pay once)
    • Proprietary

    Platforms

    • Android
    • iPhone
    • Zapier
    • Google Calendar
    • Software as a Service (SaaS)
    • Salesforce.com
    • Google Drive - Sheets
     
  6. HelpSpace icon
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    Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  7. Usedesk icon
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    Usedesk is a helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window.

    Cost / License

    • Subscription
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
     
  8. Helpy.io icon
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    Self-hosted customer support helpdesk software for organizations serious about data control. Includes ticketing, helpcenter and chat. Run on-premises, in the private cloud or anywhere you want. Also, a cloud-hosted version is available,.

    149 Helpy.io alternatives

    Cost / License

    • Freemium (Subscription)
    • Open Source

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
     
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