An open source ticket management & help desk solution. A freshdesk alternative.
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Atera Alternatives
Atera is described as '’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Atera for a variety of platforms, including Web-based, Windows, SaaS, Mac and Linux apps. The best Atera alternative is Spiceworks, which is free. Other great apps like Atera are Freshdesk, NinjaOne, Zendesk and Tactical RMM.
Alternatives list
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
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Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
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Bornevia is a simple team helpdesk software that brings all your customer service email, twitter, facebook, and live chat conversations in one place.
Cost / License
- Paid
- Proprietary
Application types
Platforms
- Online
- Android
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Codejig ERP is a business management software for micro, small and medium-sized companies. It covers accounting operations, sales, purchases and more. It is built with a rapid application development and customization platform called Codejig Builder.
SupportPal is a powerful self-hosted help desk solution that is simple and intuitive to use. It supports a multi-channel inbox, including email, Twitter and Facebook. It comes with a host of automation and ticket management tools, like SLA plans, macros, filters, follow ups and...
Trellis Desk is a powerful and robust help desk solution for your business. Improve your company's service by allowing your customers to quickly and easily submit support tickets to your team. Trellis Desk sports a range of advanced features that enable your business to...
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