An open source ticket management & help desk solution. A freshdesk alternative.
Platforms
- Self-Hosted
- Docker




Apps similar to Atera include Spiceworks, which has a free version. Other options are Freshdesk, NinjaOne, Tactical RMM and N-able RMM. Help Desk Platforms like Atera are a crowded field, with more than 50 alternatives for the web, Windows, Mac, Linux and iPhone.
An open source ticket management & help desk solution. A freshdesk alternative.




Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.



Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.




Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.




Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

Helios is an AI-native RMM and PSA platform for MSPs and internal IT teams. Monitoring, alerting, ticketing, patch management, remote access, Microsoft 365 and Defender status, reporting and quarterly reviews all run in one hosted platform.




Codejig ERP is a business management software for micro, small and medium-sized companies. It covers accounting operations, sales, purchases and more. It is built with a rapid application development and customization platform called Codejig Builder.



Cloud-native patch management for Windows, macOS, and Linux endpoints with vulnerability scanning, staged deployment rings, and compliance reporting.



