Atera is described as '’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Atera for a variety of platforms, including Web-based, Windows, SaaS, Mac and Linux apps. The best Atera alternative is Spiceworks, which is free. Other great apps like Atera are Freshdesk, NinjaOne, Zendesk and Tactical RMM.
Trakdesk is a fully customizable customer support software and helpdesk solution that provides you with all the necessary tools to provide exceptional customer support while earning customers smiles.
Get an easy & clear view of all your IT assets with InvGate’s most complete Asset and Configuration Management solution. InvGate Insight provides you with the tools to create a unified inventory of all network-connected IT assets, including physical, virtual, and cloud...
InvGate Insight is the most popular Self-Hosted alternative to Atera.
Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
XEOX is a comprehensive, cloud-based remote management and monitoring solution that includes optimized patch management, integrated remote access, seamless software deployment, IT asset management and more.
Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Best Support System,best by name, best by nature, best by features, it’s is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by PayPal. It has easy installer so no need any programming skill.
ImmyBot installs and configures items like VPN profiles, server name, shared paths, user preferences. This works great even in existing environments to ensure homogeneity. Hundreds of software packages ready to be installed.
ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.
An open source ticket management & help desk solution. A freshdesk alternative.
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