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DeskDay icon

DeskDay

DeskDay is a modern, AI-powered PSA for MSPs and IT Teams with chat-based service desk, workflow automation, Helena AI assistant, project management, billing, reports, and more.

DeskDay Application

Cost / License

  • Freemium (Subscription)
  • Proprietary

Platforms

  • Online
  • Software as a Service (SaaS)
DeskDay Chat based service desk ticketing
DeskDay Quality Assurance
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DeskDay project Management
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DeskDay information

  • Developed by

    DeskDay

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription that costs $79 per month + free version with limited functionality.

  • Alternatives

    8 alternatives listed

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  • Supported Languages

    • English

AlternativeTo Category

Business & Commerce

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DeskDay was added to AlternativeTo by Toms Kurian on and this page was last updated .

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What is DeskDay?

DeskDay is redefining how MSPs and IT teams deliver IT support. It’s a modern, AI-driven PSA designed around ease of use, not clutter. From a chat-based service desk to project management, billing, contracts, reporting, and workflow automation, everything lives in one unified ecosystem. At the heart of DeskDay is Helena, the AI assistant that helps teams respond faster, stay informed, and reduce manual work. End users meet MSPs where they already are: Microsoft Teams, web, mobile, and desktop (with SMS and Slack coming soon).

This isn’t just another PSA. It’s a customer-centric, omnichannel support experience where every interaction matters, and nothing falls through the cracks.

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