HelpDocs

Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience.

Paid • Proprietary
Customer Support Tool

Google Chrome
Software as a Service (SaaS)

What is HelpDocs?

HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base platform.

HelpDocs gives teams the tools to help their users succeed through product education using our hosted knowledge base platform. By building tools like intelligent knowledge base search, smart 404 pages, and integrations we're able to assist our customers in reducing churn and customer support ticket numbers.

Today, we serve thousands of users and millions of page views while ensuring they get the best uptime, support, and knowledge base to meet their needs.

HelpDocs was founded in June 2016 by Jake Peters and Jarratt Isted. We're a bootstrapped, remote, and profitable company based in Cambridge, UK.

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