HelpDocs is described as 'gives customers the tools to help their users succeed through product education using our hosted knowledge base platform' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to HelpDocs for a variety of platforms, including Online / Web-based, SaaS, Android, Self-Hosted solutions and iPhone. The best alternative is Archbee, which is free. Other great apps like HelpDocs are Confluence, ProProfs Knowledge Base, Zendesk and Kipwise.
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.