HelpDocs Alternatives
HelpDocs is described as 'Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to HelpDocs for a variety of platforms, including Online / Web-based, SaaS, Android, iPhone and Self-Hosted solutions. The best alternative is Archbee. It's not free, so if you're looking for a free alternative, you could try ProProfs Knowledge Base or BetterDocs. Other great apps like HelpDocs are Confluence, Zendesk, Kipwise and HelpCrunch.
HelpDocs alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpDocs.- Paid • Proprietary
- Customer Support Tool
- Google Chrome
- Software as a Service (SaaS)
Archbee
Do you think this is a good alternative?YesNo- Paid • Proprietary
79 alternatives to Archbee- Mac
- Windows
- Linux
- Software as a Service (SaaS)
Company Wiki & Knowledge Base.
Archbee Features
Confluence
Do you think this is a good alternative?YesNo- Paid • Proprietary
139 alternatives to Confluence- Cloudron
- Software as a Service (SaaS)
Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
Confluence Features
ProProfs Knowledge Base
Do you think this is a good alternative?YesNo- Freemium • Proprietary
- Customer Support Tool
- Help Desk App
- CRM System
40 alternatives to ProProfs Knowledge Base- Online
- Self-Hosted
- Software as a Service (SaaS)
ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets. ProProfs helps centralize access to all your files, documents and how-to articles ensuring they can be accessed across multiple...
ProProfs Knowledge Base Features
ProProfs Knowledge Base vs HelpDocs opinions
Zendesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Help Desk App
- Customer Support Tool
236 alternatives to Zendesk- Online
- Android
- iPhone
- iPad
- Android Tablet
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
Zendesk Features
Kipwise
Do you think this is a good alternative?YesNo- Paid • Proprietary
53 alternatives to Kipwise- Online
- Google Chrome
- Google Drive
- Slack
Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
HelpCrunch
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Email Marketing Service
240 alternatives to HelpCrunch- Online
- Android
- iPhone
- Software as a Service (SaaS)
Live chat software for small businesses and startups.
All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
HelpCrunch Features
BetterDocs
Do you think this is a good alternative?YesNo- Freemium • Open Source
- Customer Support Tool
12 alternatives to BetterDocs- Online
- Self-Hosted
- Wordpress
BetterDocs helps you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily. It will facilitate your client to make faster decisions and get help on the spot by self-servicing instead of avoiding the lengthy...
BetterDocs Features
JitBit Helpdesk
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
111 alternatives to JitBit Helpdesk- Windows
- Online
- Android
- Android Tablet
- iPad
Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
JitBit Helpdesk Features
HelpKit
Do you think this is a good alternative?YesNo- Paid • Proprietary
- Customer Support Tool
- Help Desk App
- Customer Feedback Manager
21 alternatives to HelpKit- Online
- Software as a Service (SaaS)
HelpKit is the best way to create a self-service knowledge base with Notion. It's super fast, optimized for search engines and it also has a embeddable web widget that you can be installed on your website.
HelpKit Features
Engati
Do you think this is a good alternative?YesNo- Freemium • Proprietary
207 alternatives to Engati- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets
Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
Engati Features