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    HelpDocs Alternatives

    HelpDocs is described as 'gives customers the tools to help their users succeed through product education using our hosted knowledge base platform' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to HelpDocs for a variety of platforms, including Online / Web-based, SaaS, Android, Self-Hosted solutions and iPhone. The best alternative is Archbee, which is free. Other great apps like HelpDocs are Confluence, ProProfs Knowledge Base, Zendesk and Kipwise.

    HelpDocs is mainly a Customer Support Tool but alternatives to it may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpDocs.
    This page was last updated Mar 25, 2022
    • Google Chrome
    • Software as a Service (SaaS)
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    HelpDocs gives customers the tools to help their users succeed through product education using our hosted knowledge base...
    Learn more about HelpDocs

    1. Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.


    2. ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets.
      Almost everyone thinks ProProfs Knowledge Base is a great alternative to HelpDocs.
    3. Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
    4. Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.


    5. Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
    6. BetterDocs helps you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily.
    7. Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
    8. One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
      • FreemiumProprietary
      • Android
      • iPhone
      • Zapier
      • Google Calendar
      • Software as a Service (SaaS)
      • Salesforce.com
      • Google Drive - Sheets
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      Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
    Showing 10 of 32 alternatives