HelpDocs Alternatives
HelpDocs is described as 'gives customers the tools to help their users succeed through product education using our hosted knowledge base platform' and is a customer support tool in the business & commerce category. There are more than 25 alternatives to HelpDocs for a variety of platforms, including Online / Web-based, SaaS, Android, Self-Hosted solutions and iPhone. The best alternative is Archbee, which is free. Other great apps like HelpDocs are Confluence, ProProfs Knowledge Base, Zendesk and Kipwise.
HelpDocs is mainly a Customer Support Tool but alternatives to it may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HelpDocs.- Company Wiki & Knowledge Base.
- Freemium • Proprietary
- Mac
- Windows
- Linux
- Software as a Service (SaaS)
- Trusted by 8,000 businesses, Confluence is the leading collaboration software and enterprise wiki for intranets and knowledge management. Free 30-day trial.
- ProProfs Knowledge Base is knowledge management software used to create highly-searchable online FAQ’s to improve customer service and reduce tickets.
- Freemium • Proprietary
- Online
- Self-Hosted
- Software as a Service (SaaS)
- Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
- Paid • Proprietary
- Online
- Android
- iPhone
- iPad
- Android Tablet
- Kipwise is a smart knowledge management tool that integrates seamlessly with other tools you use every day, so you can save and retrieve team knowledge easily, wherever you need them.
- Paid • Proprietary
- Online
- Google Chrome
- Google Drive
- Slack
- Live chat software for small businesses and startups. All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.
- Paid • Proprietary
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- BetterDocs helps you to create & organize your documentation page in a beautiful way that will make your visitors find any help article easily.
- Freemium • Open Source
- Online
- Self-Hosted
- Wordpress
- Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.
- Paid • Proprietary
- Windows
- Online
- Android
- Android Tablet
- iPad
- One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.
- Paid • Proprietary
- Mac
- Online
- Android
- iPhone
- Software as a Service (SaaS)
- Engati is one of the best free Chatbot and Live chat platform to build bots in minutes without programming. Build once and publish across 14 major platforms - Messenger, WhatsApp, Kik, Telegram, Line, Viber, Skype, Slack, WeChat, Twitter, Skype for business, and Website.
- Freemium • Proprietary
- Android
- iPhone
- Zapier
- Google Calendar
- Software as a Service (SaaS)
- Salesforce.com
- Google Drive - Sheets