HelpSite.io gives you a free support site with your FAQs and knowledge base. It's beautiful, mobile-friendly, and searchable so your customers can find answers fast.
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HelpDocs Alternatives
HelpDocs is described as 'Create an authoritative knowledge base to guide your users when they're stuck, reduce support load for your team, and provide a better experience' and is an app in the business & commerce category. There are more than 25 alternatives to HelpDocs for a variety of platforms, including Web-based, SaaS, Android, Self-Hosted and iPhone apps. The best HelpDocs alternative is Confluence. It's not free, so if you're looking for a free alternative, you could try Notice or BetterDocs. Other great apps like HelpDocs are Zendesk, ProProfs Knowledge Base, Kipwise and Archbee.
Alternatives list
- 45 HelpSite.io alternatives
Malcolm! let's you quickly create an online self-service system that your business can use with your own customers.
+3
Helpman is an online software that lets you organize answers and articles available publicly to customers. Customer Support teams share their knowledge with customers in what they call a knowledge base or a help center.
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Centralizes multichannel support into a single interface, automates ticket classification and responses with machine learning, integrates with CRM and eCommerce platforms, supports analytics, collaboration, shared inboxes, macros, SLAs, multi-language, and custom workflows.
Are you tired of managing your customer requests in your email inbox? HelpSpace will simplify your customer support by piping all emails into a beautiful dashboard. Filters and predefined rules will help you to save hours of your valuable time.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)
For over 30 years Track-It! help desk software has been the leading choice for small to medium-sized businesses searching for help desk and asset management systems. In fact, over 50,000 customer sites worldwide have installed a Track-It! help desk.
Cost / License
- Pay once
- Proprietary
Application type
Platforms
- Windows
- Android
- iPhone
- iPad
+8
Awesome Support is the most versatile and feature-rich help-desk plugin for WordPress. Get started for free and add premium features as your business grows.
Cost / License
- Freemium (Pay once or Subscription)
- Open Source
Application type
Platforms
- Online
- Self-Hosted
+9
Awesome Support is the most popular Open Source alternative to HelpDocs.
- Awesome Support is Freemium and Open Source
Happi is a new take on async customer support, simple to use and feels like having a conversation over DMs.
Cost / License
- Freemium (Subscription)
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
kWiki is a knowledge base cloud for business. kWiki helps to craft gorgeous technical docs, knowledge bases, user guides, FAQs and so much more. Reduce the number of support tickets and enhance your customer experience with the help of kWiki.
Cost / License
- Freemium (Subscription)
- Open Source
Application type
Platforms
- Software as a Service (SaaS)
+3
Germany
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