Deskhero is an AI email support platform that connects to Gmail or Outlook and suggests contextual replies using customer history, knowledge base content, and Shopify data.
Sweden
EU
+5
SparrowDesk AlternativesHelp Desk Platforms and other similar apps like SparrowDesk
SparrowDesk is described as 'AI-powered customer service system unifies chat and email, automates queries, supports agent workflows, and delivers real-time analytics for all business sizes' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to SparrowDesk for a variety of platforms, including Web-based, Android, iPhone, iPad and SaaS apps. The best SparrowDesk alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try Libredesk or FreeScout. Other great apps like SparrowDesk are Dolibarr, HubSpot, Freshdesk and tawk.to.
Alternatives list
Self-hosted support platform offering multi-inbox management, smart automation, AI-assisted responses, granular permissions, macros, BI tools integration, SLAs, and command bar functionality.
Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.
+2
143 Dolibarr alternativesDolibarr ERP & CRM is a modern and easy to use open-source web software package to manage your business (customers, invoices, orders, products, stocks, agenda, e-mailings, shipments...).
Cost / License
- Free
- Open Source (GPL-3.0)
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- Self-Hosted
- PHP
- Cloudron
+7
196 HubSpot alternativesHubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+2
131 Freshdesk alternativesOffers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
246 tawk.to alternativestawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
309 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+1
165 Tidio alternativesPlatform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- BigCommerce
- Shopify
- Software as a Service (SaaS)
- PrestaShop
- Wordpress
- Magento / Adobe Commerce
- WooCommerce
+9
Lightweight platform offering live chat, automated AI chatbot, and copilot support for startups and small businesses, with social media integrations, simple website installation, free AI-assisted replies, operating hours, and practical communication tools.
Cost / License
- Freemium
- Proprietary
Application types
Platforms
- Online
- Android
- iPhone
- Shopify
- Sass
- Wordpress
+3
SympoQ provides SaaS Help Desk software with Ai-driven support ticketing system, AI chatbot, live chat software, and knowledge base software built for agile teams and startups.
Cost / License
- Freemium
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
+6
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