Jira Service Management AlternativesIT Service Management Software and other similar apps like Jira Service Management
Jira Service Management is described as 'Platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions' and is a it service management software in the business & commerce category. There are more than 25 alternatives to Jira Service Management for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Android apps. The best Jira Service Management alternative is Plane, which is both free and Open Source. Other great apps like Jira Service Management are Freshdesk, Zendesk, monday service and GLPI.
- IT Service Management Software
- Freemium • Proprietary
52 Plane alternativesOpen Source JIRA, Linear and Height alternative. Plane helps you track your issues, epics, and product roadmaps in the simplest way possible.
License model
- Freemium • Open Source
Application types
Country of Origin
United States
Platforms
- Mac
- Windows
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Self-Hosted
- Software as a Service (SaaS)
Top Plane Features
Plane VS Jira Service Management
50 Freshdesk alternativesComprehensive help desk software offering advanced ticketing, multichannel communication, automation, collaboration, self-service, and data security to enhance personalized service delivery.
License model
- Freemium • Proprietary
Application types
Country of Origin
- United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
Freshdesk Features
Freshdesk VS Jira Service Management
253 Zendesk alternativesWeb-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.
License model
- Paid • Proprietary
Application type
Country of Origin
- United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Zendesk VS Jira Service Management
Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.
License model
- Paid • Proprietary
Application types
Country of Origin
Israel
Platforms
- Online
- Software as a Service (SaaS)
monday service Features
monday service VS Jira Service Management
53 GLPI alternativesGLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
License model
- Paid • Open Source
Application types
Country of Origin
France
EU
Platforms
- Self-Hosted
- Software as a Service (SaaS)
GLPI Features
GLPI VS Jira Service Management
Freshservice is an AI-powered IT help desk solution that transforms IT from a cost center to a value creator. It provides a unified platform with automation and collaboration tools to streamline operations and enhance business performance.
License model
- Paid • Proprietary
Application types
Country of Origin
- United States
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Freshservice Features
Freshservice VS Jira Service Management
85 ServiceNow alternativesServiceNow is a leading provider of cloud-based services that automate enterprise IT operations. Our service includes a suite of applications built on our proprietary platform that automates workflow and provides integration between related business processes.
License model
- Paid • Proprietary
Application types
Country of Origin
- United States
Platforms
- Online
- Software as a Service (SaaS)
ServiceNow Features
ServiceNow VS Jira Service Management
IT teams use the Starhive platform to manage data in a single location, run ITSM functions, and build tools for everyday problems in their organisation. With complete flexibility on how to configure data, interfaces, automations, and workflows, teams can save time by automating work
License model
- Freemium • Proprietary
Application types
Country of Origin
Sweden- EU
Platforms
- Online
Starhive Features
Starhive VS Jira Service Management
Comments about Starhive as an Alternative to Jira Service Management
62 OTRS alternativesOTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.
License model
- Paid • Proprietary
Application types
Country of Origin
Germany- EU
Platforms
- Windows
- Linux
- Online
OTRS Features
OTRS VS Jira Service Management
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
License model
- Paid • Proprietary
Application types
Country of Origin
Argentina
Platforms
- Online
- Software as a Service (SaaS)
InvGate Service Desk VS Jira Service Management
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
License model
- Paid • Proprietary
Application types
Country of Origin
- United States
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- Chrome OS
- Self-Hosted
Alloy Navigator Features
Alloy Navigator VS Jira Service Management
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
License model
- Paid • Proprietary
Application types
Country of Origin
- United States
Platforms
- Online
- Self-Hosted
Vivantio VS Jira Service Management
Starhive is a good alternative, especially went wanting to track assets in JSM. JSM Assets is very expensive and a bit limited whereas Starhive is very open. It also integrates with any version of Jira Cloud so you can add assets to Jira Software tickets too.