Jira Service Management is described as 'Platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions' and is a it service management software in the business & commerce category. There are more than 25 alternatives to Jira Service Management for a variety of platforms, including Web-based, Android, Windows, SaaS and Self-Hosted apps. The best Jira Service Management alternative is Plane, which is both free and Open Source. Other great apps like Jira Service Management are Freshdesk, Zendesk, GLPI and monday service.
Auralis AI is an AI-driven platform that enhances customer experience by automating support tasks with multilingual, 24/7 service and seamless CRM integration.
Excalibur is an enterprise Request & Portfolio Management platform designed to manage the complete IT demand lifecycle — from request intake to project delivery.
EasyVista - comprehensive, modular and integrated
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