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HESK Alternatives

HESK is described as 'Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and more' and is a Help Desk app in the business & commerce category. There are more than 10 alternatives to HESK for a variety of platforms, including Online / Web-based, Windows, Self-Hosted solutions, Linux and Mac. The best alternative is osTicket, which is both free and Open Source. Other great apps like HESK are Freshdesk, ProProfs Help Desk, HelpCrunch and GLPI.

HESK alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of HESK.
This page was last updated
HESK iconHESK
  12
  • FreeProprietary
  • Windows
  • Linux
  • Online

Price: FREE, Language: PHP/MySQL, Type: Web-based, Features: unlimited tickets, categories, knowledgebase, attachments and...

Learn more about HESK

  1. osTicket icon

    osTicket

    • FreeOpen Source
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

    Client Interface - Welcome Screen
  2. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Screenshot


  3. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  4. Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    Chat Widget
  5. GLPI icon

    GLPI

    • Free PersonalOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.

    Screenshot


  6. DeskXpand icon

    DeskXpand

    • FreemiumProprietary
    • Online
    • Software as a Service (SaaS)

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    Screenshot
  7. OpenSupports icon

    OpenSupports

    • FreeOpen Source
    • Self-Hosted

    OpenSupports is an open source ticket system. It allows you to manage the inquiries of your customers by using tickets that you or your staff will answer.

    Screenshot
  8. Faveo HELPDESK icon

    Faveo HELPDESK

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • MySQL Community Edition
    • Self-Hosted
    • NGINX
    • Apache HTTP Server
    • PHP
    • Microsoft IIS

    Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

    Overall
  9. Vivantio icon

    Vivantio

    • Online
    • Self-Hosted

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Screenshot
  10. Computer Repair Shop Software icon

    Computer Repair Shop Software

    • FreemiumProprietary
    • Windows
    • Windows RT

    Free repair tracking software for computer shops and technicians. Inventory, Point of Sale, CRM, Automated responses, staff time tracking, reports and amazing features to stay on top of your computer repair business.

    Screenshot
Showing 10 of 14 alternatives