HelpCrunch AlternativesHelp Desk Platforms & CRM Systems like HelpCrunch

HelpCrunch is described as 'Live chat software for small businesses and startups' and is a very popular Help Desk platform in the business & commerce category. There are more than 50 alternatives to HelpCrunch for a variety of platforms, including Web-based, iPhone, Android, iPad and Windows apps. The best HelpCrunch alternative is osTicket, which is both free and Open Source. Other great apps like HelpCrunch are Freshdesk, Zendesk, Userlike and tawk.to.

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HelpCrunch alternatives are mainly Help Desk Platforms but may also be CRM Systems or Customer Feedback Managers. Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of HelpCrunch.

HelpCrunch

170

Help Desk Platform
Paid • Proprietary

Live chat software for small businesses and startups.

All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

More about HelpCrunch

HelpCrunch alternatives page was last updated Sep 25, 2024

osTicket
Lightweight, open-source support solution with built-in customer portal and rich admin dashboard for easy ticket management.
105 osTicket alternatives
License model
- Free • Open Source
Application types
- Help Desk Platform
- Task Management Tool
Platforms
- Windows
- Linux
- Online
- MySQL Community Edition
- Self-Hosted
- PHP
- Cloudron
osTicket Features
Ad-free
Helpdesk Ticketing
Dockerized
Show all NaN osTicket features ▾
+3
osTicket VS HelpCrunch
Is osTicket a good alternative to HelpCrunch?
- osTicket is the most popular Web-based, Windows, Linux & Self-Hosted alternative to HelpCrunch.
- osTicket is the most popular Open Source & free alternative to HelpCrunch.
- osTicket is Free and Open SourceHelpCrunch is Paid and Proprietary

Freshdesk
Freshdesk is a help desk software that streamlines customer service with features like advanced ticketing, self-service options, automation, collaboration tools, and analytics. It allows support teams to deliver personalized and timely service.
34 Freshdesk alternatives
License model
- Freemium • Proprietary
Application types
- Help Desk Platform
- Customer Feedback Manager
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Android Tablet
- iPad
- Google Workspace
+8
Freshdesk Features
1. Ad-free
2. Pricing per agent
3. Customer service
4. Ads monitoring
5. AI-Powered
6. Automatic customer engagement
7. Scheduled Reports
8. Task assignments
9. Supports SSL Certificates
Show all NaN Freshdesk features ▾
Freshdesk VS HelpCrunch
Is Freshdesk a good alternative to HelpCrunch?
- Freshdesk is the most popular Android, Mac, iPhone, iPad & Android Tablet alternative to HelpCrunch.
- Freshdesk is Freemium and ProprietaryHelpCrunch is Paid and Proprietary

Zendesk
Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.
243 Zendesk alternatives
+1
License model
- Paid • Proprietary
Application type
- Help Desk Platform
Platforms
- Online
- Android
- iPhone
- Android Tablet
- iPad
Zendesk Features
Real time collaboration
Knowledge base
Email integration
On Demand
Show all NaN Zendesk features ▾
Zendesk VS HelpCrunch
Is Zendesk a good alternative to HelpCrunch?
- Zendesk is the most popular commercial alternative to HelpCrunch.
- Zendesk is Paid and ProprietaryHelpCrunch is also Paid and Proprietary

Ad
LiveAgent
LiveAgent Helpdesk is a customer support platform that allows communication through various channels including voice calls, emails, live chat, and social media. It provides a simple interface for responding to all these channels ...

https://www.liveagent.com
Learn More
Userlike
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
133 Userlike alternatives
License model
- Freemium • Proprietary
Application type
- Help Desk Platform
Platforms
- Online
- Software as a Service (SaaS)
+5
Userlike Features
1. Real time collaboration
2. Chat Bot
3. Real-time analytics
4. Live Support Chat
5. Support for Multiple Users
6. Whatsapp integration
7. Live Broadcasting
8. SMS Messaging
9. Customer service
Show all NaN Userlike features ▾
Userlike VS HelpCrunch
Is Userlike a good alternative to HelpCrunch?
Comments about Userlike as an Alternative to HelpCrunch

Guest
Userlike is developed in Germany and works perfectly with the guidelines of the GDRP
Top positive comment •Apr 25, 2019
2
Guest
Userlike is a very great, easy to use tool for communication with our customers.
Top positive comment •Oct 22, 2019
2
Viragh
Userlike is a very good tool with great usability!
Positive comment •Nov 2, 2019
0
petercruz
Great service for our business
Positive comment •Jun 19, 2019
0
Guest
Easy to use, very excellent
Positive comment •Feb 18, 2019
0
- Almost everyone thinks Userlike is a great HelpCrunch alternative.
- Userlike is the most popular SaaS alternative to HelpCrunch.
- Userlike is Freemium and ProprietaryHelpCrunch is Paid and Proprietary

tawk.to
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
182 tawk.to alternatives
License model
- Freemium • Proprietary
Application type
- Help Desk Platform
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Chrome OS
- Internet Explorer
- Google Chrome
- Safari
- Wordpress
Top tawk.to Features
1. WYSIWYG Support
2. Real time collaboration
3. Dark Mode
4. Ad-free
5. Lightweight
6. Live Support Chat
7. Live chat for websites
8. Visitor tracking
9. Triggers
10. Chat history
11. Online chat
12. Customer service
Show all NaN tawk.to features ▾
tawk.to VS HelpCrunch
Is tawk.to a good alternative to HelpCrunch?

Chatwoot
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
204 Chatwoot alternatives
License model
- Freemium • Open Source
Application types
- Help Desk Platform
- CRM System
Platforms
- Self-Hosted
- Software as a Service (SaaS)
- Cloudron
- Online
- Android
- iPhone
- iPad
- Android Tablet
+5
Chatwoot Features
1. Live Support Chat
2. Chat widget
3. Facebook Messenger integration
4. Whatsapp integration
5. Telegram integration
6. Agent dashboard
7. Customer service
Show all NaN Chatwoot features ▾
Chatwoot VS HelpCrunch
Is Chatwoot a good alternative to HelpCrunch?

UseResponse
UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.
199 UseResponse alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- Customer Feedback Manager
Platforms
- Online
- Self-Hosted
+5
UseResponse Features
1. Helpdesk Ticketing
2. Kanban Board
3. Customizable
4. Product Roadmap Management
5. Chatbot Builder
6. Idea management
7. Task assignments
8. Kanban Chart
9. Knowledge base
Show all NaN UseResponse features ▾
UseResponse VS HelpCrunch
Is UseResponse a good alternative to HelpCrunch?

Front
Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.
104 Front alternatives
License model
- Paid • Proprietary
Application types
- Team Collaboration Tool
- Email Client
Platforms
- Mac
- Windows
- Linux
- Online
- Android
- iPhone
- Android Tablet
- iPad
- Software as a Service (SaaS)
Front Features
1. Lightweight
2. Real time collaboration
3. Shared inbox
4. Comment section
5. Customer service
6. Email tracking
Show all NaN Front features ▾
Front VS HelpCrunch
Is Front a good alternative to HelpCrunch?

Intercom
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
253 Intercom alternatives
License model
- Paid • Proprietary
Application types
- Help Desk Platform
- CRM System
Platforms
- Online
- Android
- iPhone
+3
Intercom Features
1. Customer Segmentation
2. Cloud-Based CRM
3. Live chat for websites
4. Chat Bot
5. Canned responses
6. Social media integration
7. Helpdesk Ticketing
8. Knowledge base
9. Onboarding
Show all NaN Intercom features ▾
Intercom VS HelpCrunch
Is Intercom a good alternative to HelpCrunch?

DeskDingo
Live chat software for your website. The base package is free forever and no credit card is required to use it. Additional paid features can be added as needed.
7 DeskDingo alternatives
License model
- Freemium • Proprietary
Application type
- Customer Feedback Manager
Platforms
- Online
DeskDingo Features
1. Dark Mode
2. Lightweight
3. Privacy focused
4. Live Support Chat
5. Live chat for websites
Show all NaN DeskDingo features ▾
DeskDingo VS HelpCrunch
Is DeskDingo a good alternative to HelpCrunch?