HESK Alternatives

Apps similar to HESK include Deskhero. It's paid, but osTicket is free. Other options are FreeScout, Freshdesk, Zendesk and AI Service Desk. Help Desk Platforms like HESK are a crowded field, with more than 25 alternatives for the web, self-hosting, Windows, Linux and Android.

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Alternatives
HESK alternatives page was last updated

Alternatives list

  1. BDLP Desk icon
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    BDLP Desk is a shared email helpdesk that turns Gmail and IMAP inboxes into assignable support tickets, helping teams manage customer communication efficiently without per-user mailboxes.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Good alternative?
     
  2. Simply add inline help tips to your website or webapp. Add a small button anywhere on the page that pops open a tooltip, a side pane or a dialog box containing essential information for your users. No coding skills required.

    75 Sidekick Studio alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    Good alternative?
     
  3. A self-hosted ticketing system where every open ticket is a post-it note on a wall the people raising requests can see before they add to it.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Android
    • Self-Hosted
    • Raspberry Pi
    • Docker
    Good alternative?
     
  4. ReadyDesk icon
     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    130 ReadyDesk alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    Good alternative?
     
  5. Tickiti icon
     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  6. Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    60 Cenvero Orion alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    Good alternative?
     
  7.  Like

    FoxDesk keeps client requests, completed work, recorded time and client reports in one workspace. Email and portal requests become tickets with an owner, priority, due date and complete history. Employees, freelancers and connected coding agents can record completed work and...

    Cost / License

    Application type

    Platforms

    • Online
    • Self-Hosted
    Good alternative?
     
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