HESK Alternatives

HESK is described as 'Hesk simplifies customer support with powerful yet incredibly intuitive help desk software trusted by thousands of SMBs worldwide' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to HESK for a variety of platforms, including Web-based, SaaS, Self-Hosted, Windows and Linux apps. The best HESK alternative is Deskhero. It's not free, so if you're looking for a free alternative, you could try FreeScout or Freshdesk. Other great apps like HESK are osTicket, Zendesk, AI Service Desk and GLPI.

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Alternatives list

  1. ReadyDesk icon

    ReadyDesk

     Like

    Help Desk Software. Support Software. Web based help desk software for customer relationship and service management.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Online
    • Self-Hosted
    ReadyDesk screenshot 1
     
  2. Tickiti icon

    Tickiti

     Like

    Web-based helpdesk and customer support system with a branded customer portal, multi-channel intake and a real-time workspace.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    Tickiti screenshot 1
     
  4. Fast Helpdesk icon

    Fast Helpdesk

     Like

    Affordable email-to-ticket helpdesk with a self-service portal for employees/members, a REST API and an AI (MCP) connector — in 5 languages including Arabic (RTL).

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Helpdesk dashboard: manage your helpdesk settings, ticket states, categories and team — agents and admins — from one screen.
     
  5. Ad
    Screenshot
    Zendesk icon
    Zendesk

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analyt...

    https://www.zendesk.com
    Learn More
  6. Cenvero Orion icon

    Cenvero Orion

     Like

    Cenvero Orion is an AI support agent you can embed on any website. It answers customer questions instantly using your knowledge base, suppresses hallucinations post-inference, and automatically escalates complex issues to human agents with ticket creation.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    Cenvero Orion screenshot 1
     
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