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Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is a customer support tool in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Online / Web-based, Android, iPhone, iPad and Windows. The best alternative is osTicket, which is both free and Open Source. Other great apps like Trengo are Freshdesk, Zendesk, ProProfs Help Desk and InvGate Service Desk.

Trengo alternatives are mainly Help Desk Apps but may also be Customer Support Tools or Customer Feedback Managers. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
This page was last updated
Trengo iconTrengo
  3
  • Mac
  • Online
  • Android
  • iPhone
  • Software as a Service (SaaS)

One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

Learn more about Trengo

  1. osTicket icon

    osTicket

    • FreeOpen Source
    • Windows
    • Linux
    • Online
    • MySQL Community Edition
    • Self-Hosted
    • PHP
    • Cloudron

    osTicket is a widely-used open source support ticket system. It seamlessly integrates inquiries created via email, phone and web-based forms into a simple easy-to-use multi-user web interface.

    Client Interface - Welcome Screen
  2. Freshdesk icon

    Freshdesk

    • FreemiumProprietary
    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Google Apps

    Freshdesk is an award-winning, online help desk software that allows you to support customers over email, phone, the web or even through Twitter and your company's Facebook page.

    Screenshot


  3. Zendesk icon

    Zendesk

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Offers on-demand help desk software, covering customer support, trouble tickets and knowledge base. No install. No worries.

    Screenshot
  4. ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    Screenshot
  5. InvGate Service Desk icon

    InvGate Service Desk

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    Screenshot


  6. Zammad is a web based open source helpdesk/customer support system with many features to manage customer communication via several channels like telephone, Facebook, Twitter, chat and e-mails.

    Screenshot
  7. UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.

    Help Center of UseResponse
  8. Front icon

    Front

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)

    Front is the first email management software for teams that integrates with the tools you already use. With Front, you can assign messages to teammates, write comments for internal collaboration or set reminders to respond later.

    Screenshot
  9. Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    Chat Widget
  10. ((OTRS)) Community Edition is the free, open source version of OTRS, a ticketing and process automation suite used by service teams to improve communication and customer satisfaction.

    Discontinued

    From https://community.otrs.com :With the release of OTRS 8 at the end of March 2020, ((OTRS)) Community Edition 6 reached its end of support and maintenance. As of January 1, 2021, ((OTRS)) Community Edition 6 will not receive any further security updates.

    OTRS - Dashboard
Showing 10 of 184 alternatives