Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Trengo alternative is osTicket, which is both free and Open Source. Other great apps like Trengo are Zendesk, Freshdesk, UserVoice and UseResponse.

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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
Trengo iconTrengo
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One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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Trengo alternatives page was last updated Aug 27, 2024
  1. Deskero icon
     16 likes

    Deskero is an all-in-one, multi-channel helpdesk software designed to simplify customer service management across various communication platforms. It enables teams, even small ones, to efficiently handle customer requests from email, chat, social media, web forms, and more—all...

    134 Deskero alternatives
    Deskero screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    • Mac

    Deskero Features

    1.  Customer service
    2.  Multi Channel
    Deskero iconTrengo Icon

    Deskero VS Trengo

    Is Deskero a good alternative to Trengo?
     
  2. Saufter.io icon
     6 likes

    Saufter is a Customer engagement platform that automatically studies your user behavior and their journey stages to make campaign related recommendations. You receive fully drafted marketing emails in your inbox and you simply have to approve for the campaign to go live.

    140 Saufter.io alternatives
    One view of all tickets

    License model

    Application type

    Platforms

    • Online

    Saufter.io Features

    1.  Email automation
    2.  Customer Journey Mapping
    Saufter.io iconTrengo Icon

    Saufter.io VS Trengo

    Is Saufter.io a good alternative to Trengo?
     
  3. Solarwinds Web Help Desk icon
     19 likes

    SolarWinds Web Help Desk is a web-based platform for help desk ticketing and IT asset management. It offers a user-friendly interface for managing service tickets, automating help desk tasks, and can be adapted for small and large organizations, as well as Managed Service...

    94 Solarwinds Web Help Desk alternatives
    Solarwinds Web Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • iPhone
    • Google Chrome
    • Safari
    • iPad

    Solarwinds Web Help Desk Features

    1.  Knowledge base
    2.  IT Asset Management
    Solarwinds Web Help Desk iconTrengo Icon

    Solarwinds Web Help Desk VS Trengo

    Is this a good alternative to Trengo?
     
  4. HelpDesk 3 icon
     3 likes

    Provides integrated live chat and SMS services alongside a sophisticated support ticket system supporting email, SQL IMAP, cron jobs, and unlimited operators. Features mobile optimization, client dashboards, customization options like CMS, billing alternatives, and a responsive, user-centric interface.

    102 HelpDesk 3 alternatives
    HelpDesk 3 screenshot 1

    License model

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • iPad
    • Self-Hosted

    HelpDesk 3 Features

    1.  Multiple languages
    2.  Helpdesk Ticketing
    HelpDesk 3 iconTrengo Icon

    HelpDesk 3 VS Trengo

    Is HelpDesk 3 a good alternative to Trengo?
     
  5. Deskpro icon
     17 likes

    Deskpro creates helpdesk software that provides exceptional support experiences for businesses across the globe, with the freedom to host your helpdesk in the Cloud or On-Premise.

    75 Deskpro alternatives
    Deskpro's Help Centre and Knowledge Base

    License model

    Platforms

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)

    Deskpro Features

    1.  Customer service
    2.  Knowledge base
    Deskpro iconTrengo Icon

    Deskpro VS Trengo

    Is Deskpro a good alternative to Trengo?
     
  6. BlackBerry Hub icon
     3 likes

    BlackBerry Hub+ Inbox is a consolidated app for emails, calendar events, and social notifications from platforms like Facebook, WeChat, Twitter, LinkedIn, WhatsApp, and more. It is compatible with Android Wear and not just limited to BlackBerry devices.

    10 BlackBerry Hub alternatives
    BlackBerry Hub screenshot 1
    BlackBerry Hub screenshot 2
    +1
    BlackBerry Hub screenshot 3

    License model

    • FreemiumProprietary

    Platforms

    • Android
    • Blackberry
    • Blackberry 10
    • Android Wear

    Top BlackBerry Hub Features

    1.  Unified inbox
    2.  Email Organizer
    3.  Multiple Account support
    4.  Calendar Integration
    5.  Dark Mode
    6.  Twitter Integration
    7.  Facebook integration
    8.  Email deliverability
    9.  LinkedIn integration
    10.  Outlook integration
    11.  Whatsapp integration
    12.  Inbox Management
    13.  Instagram integration
    BlackBerry Hub iconTrengo Icon

    BlackBerry Hub VS Trengo

    Is BlackBerry Hub a good alternative to Trengo?
     
  7. Supportbench icon
     2 likes

    Supportbench a G2 and Capterra top-rated customer support helpdesk built for B2B teams. Offering advanced features like dynamic SLAs, generative AI, KB, native integrations, it's where CS teams go to scale.

    97 Supportbench alternatives
    Communication Hub

    License model

    Platforms

    • Software as a Service (SaaS)

    Properties

    1.  Ad-free

    Features

    1.  Email Organizer
    2.  Reminders
    3.  Auto Responder
    4.  Unified inbox
    5.  Email template editor
    6.  Two-factor Authentication
    7.  Real time collaboration
    8.  Customer Segmentation
    9.  Support for @mentions
    10.  Chat Bot
    11.  Customer service
    12.  Knowledge base
    13.  Servicedesk
    Supportbench iconTrengo Icon

    Supportbench VS Trengo

    Is Supportbench a good alternative to Trengo?
     
  8. Zoho Desk icon
     2 likes

    Zoho Desk is a help desk software that helps businesses manage customer requests across multiple channels from a unified platform. It offers a multi-brand help center feature for businesses to establish unique self-service portals for each brand.

    76 Zoho Desk alternatives
    Zoho Desk screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Zoho Desk Features

    1.  Multiple languages
    2.  Contract Management
    3.  Knowledge base
    4.  Self-Service Integration
    5.  Web-Based
    6.  Helpdesk Ticketing
    Zoho Desk iconTrengo Icon

    Zoho Desk VS Trengo

    Is Zoho Desk a good alternative to Trengo?
     
  9. Zonka Feedback icon
     Like this app

    Zonka is an enterprise-grade, real-time feedback management platform that captures feedbacks offline, on-premises and over the web. It is a simple yet comprehensive feedback system.

    97 Zonka Feedback alternatives
    Zonka Feedback screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Android
    • iPhone
    • Android Tablet
    • iPad

    Properties

    1.  Works Offline

    Features

    1.  Support for Gestures
    2.  White-labeled
    3.  Question Branching
    4.  Net Promoter Score (NPS)
    5.  Feedback collection
    6.  Skip Logic
    7.  Multiple languages
    8.  Location-based
    Zonka Feedback iconTrengo Icon

    Zonka Feedback VS Trengo

    Is Zonka Feedback a good alternative to Trengo?
     
  10. ProProfs Help Desk icon
     82 likes

    ProProfs Help Desk Software is a feature-rich issue tracking software that enables online businesses to track all customer issues, requests, and bugs. Offer timely response to your customers through child tickets.

    171 ProProfs Help Desk alternatives
    ProProfs Help Desk screenshot 1

    License model

    Application type

    Platforms

    • Online

    ProProfs Help Desk Features

    1.  Shared inbox
    2.  Helpdesk Ticketing
    3.  Canned responses
    4.  In-built Bug tracking
    5.  Custom data fields
    6.  Reporting
    7.  Instant Replay
    8.  Knowledge Management
    9.  Knowledge Base structuring
    ProProfs Help Desk iconTrengo Icon

    ProProfs Help Desk VS Trengo

    Is ProProfs Help Desk a good alternative to Trengo?
     
  11. UserEcho icon
     59 likes

    UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

    169 UserEcho alternatives
    Main page

    License model

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)

    UserEcho Features

    1.  Salesforce integration
    2.  Knowledge Management
    3.  Live Support Chat
    UserEcho iconTrengo Icon

    UserEcho VS Trengo

    Is UserEcho a good alternative to Trengo?
     
  12. Callbell icon
     37 likes

    Callbell is the easiest way for businesses to handle WhatsApp, Facebook Messenger, Instagram and Telegram conversations. Easy to use as a messaging app but built with powerful collaborative features in mind.

    46 Callbell alternatives
    Callbell screenshot 1

    License model

    Platforms

    • Software as a Service (SaaS)
    • iPhone
    • Android

    Callbell Features

    1.  Customer Analytics
    2.  Social Media Analytics
    3.  Live Support Chat
    4.  Website widget
    5.  Facebook integration
    6.  Customer enrichment
    Callbell iconTrengo Icon

    Callbell VS Trengo

    Is Callbell a good alternative to Trengo?
     
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