Trengo Alternatives

Trengo is described as 'One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call' and is an app in the social & communications category. There are more than 100 alternatives to Trengo for a variety of platforms, including Web-based, Android, iPhone, iPad and Windows apps. The best Trengo alternative is osTicket, which is both free and Open Source. Other great apps like Trengo are Zendesk, Freshdesk, UserVoice and UseResponse.

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Trengo alternatives are mainly Help Desk Platforms but may also be Customer Feedback Managers or CRM Systems.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of Trengo.
Trengo iconTrengo
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One inbox for all customer contact channels like Messaging, Chat, Text, E-mail & Call.

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Trengo alternatives page was last updated Mar 15, 2022
  1. Atera icon
     42 likes

    Atera’s all-in-one platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work.

    56 Atera alternatives
    Atera screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online

    Atera Features

    1.  Asset Management
    2.  Remote monitoring
    3.  Servicedesk
    Atera iconTrengo Icon

    Atera VS Trengo

    Is Atera a good alternative to Trengo?
     
  2. SuiteCRM icon
     25 likes

    SuiteCRM provides an enterprise-grade Customer Relationship Management (CRM) application to a global community of users and software developers. It is a robust and credible alternative to Salesforce, Microsoft and the major CRM vendors.

    223 SuiteCRM alternatives
    SuiteCRM Home

    License model

    • FreeOpen Source

    Application type

    Platforms

    • Windows
    • Linux
    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    SuiteCRM iconTrengo Icon

    SuiteCRM VS Trengo

    Is SuiteCRM a good alternative to Trengo?
     
  3. BuzzFlow CRM icon
     16 likes

    BuzzFlow is an online web CRM that tightly integrates with G-suite. It's also available inside Gmail inbox. It is unique in tagging live email conversations to deals. Visual pipelines helps you succeed in sales with activity based selling process.

    183 BuzzFlow CRM alternatives
    Different Views for different apps in BuzzFlow

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • iPad
    • Google Chrome

    BuzzFlow CRM Features

    1.  Real time collaboration
    2.  Email integration
    3.  Gmail
    4.  Business Automation
    5.  Project Tracking
    6.  Email automation
    BuzzFlow CRM iconTrengo Icon

    BuzzFlow CRM VS Trengo

    Is BuzzFlow CRM a good alternative to Trengo?
     
  4. JitBit Helpdesk icon
     33 likes

    Jitbit HelpDesk is helpdesk software that has same price for ANY number of technicians. And it has everything a help-desk needs: 2-way email integration, asset tracking, knowledge base, file attachments and more.

    110 JitBit Helpdesk alternatives
    JitBit Helpdesk screenshot 1

    License model

    Application type

    Platforms

    • Windows
    • Online
    • Android
    • Android Tablet
    • iPad

    JitBit Helpdesk Features

    1.  Text chat
    2.  IT Asset Management
    3.  Helpdesk Ticketing
    4.  Knowledge base
    JitBit Helpdesk iconTrengo Icon

    JitBit Helpdesk VS Trengo

    Is JitBit Helpdesk a good alternative to Trengo?
     
  5. User.com icon
     30 likes

    User.com is an advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking.

    206 User.com alternatives
    User.com screenshot 1

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • iPad

    User.com Features

    1.  Customer Segmentation
    2.  Marketing Automation
    3.  SMS Marketing Platform
    4.  Omnichannel messaging
    5.  Chatbot Builder
    6.  Live Support Chat
    7.  Customer service
    8.  User tracking
    9.  Lead nurturing
    User.com iconTrengo Icon

    User.com VS Trengo

    Is User.com a good alternative to Trengo?
     
  6. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    62 OTRS alternatives
    OTRS screenshot 1

    License model

    Platforms

    • Windows
    • Linux
    • Online

    OTRS Features

    1.  Web-Based
    2.  Incident Management
    3.  CMDB and ProcessManagement
    4.  Helpdesk Ticketing
    5.  Customer service
    6.  Service Level Management
    7.  First person view
    OTRS iconTrengo Icon

    OTRS VS Trengo

    Is OTRS a good alternative to Trengo?
     
  7. UVdesk icon
     8 likes

    A cloud-based help desk software which is built to caters the need of the clients with its incredible functionality. It has been built to solve the customer’s queries and deliver them the best solution.

    25 UVdesk alternatives
    UVdesk screenshot 1

    License model

    Application type

    Platforms

    • Online

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Social media integration
    UVdesk iconTrengo Icon

    UVdesk VS Trengo

    Is UVdesk a good alternative to Trengo?
     
  8. iTop icon
     8 likes

    iTop stands for IT Operational Portal. iTop is an Open Source web application for the day to day operations of an IT environment. iTop was designed with the ITIL best practices in mind but does not dictate any specific process, the application is flexible enough to adapt to your...

    49 iTop alternatives
    iTop screenshot 1

    License model

    • FreeOpen Source

    Platforms

    • Self-Hosted

    iTop Features

    1.  Helpdesk Ticketing
    2.  Knowledge base
    3.  Incident Management
    iTop iconTrengo Icon

    iTop VS Trengo

    Is iTop a good alternative to Trengo?
     
  9. InvGate Service Desk icon
     45 likes

    InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.

    103 InvGate Service Desk alternatives
    InvGate Service Desk screenshot 1

    License model

    Platforms

    • Online
    • Software as a Service (SaaS)

    InvGate Service Desk Features

    1.  Gamification
    2.  Knowledge base
    3.  Helpdesk Ticketing
    4.  Servicedesk
    InvGate Service Desk iconTrengo Icon

    InvGate Service Desk VS Trengo

    Is InvGate Service Desk a good alternative to Trengo?
     
  10. DeskXpand icon
     1 like

    DeskXpand is everything you need to have effective communication between you and your customers. A full-fledged ticket management system that comes with the right tools to provide a seamless and cost-efficient customer experience.

    208 DeskXpand alternatives
    Helpdesk Management Software

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Properties

    1.  Lightweight
    2.  Extensible by Plugins/Extensions
    3.  Ad-free

    Features

    1.  Desktop Sharing
    2.  No Coding Required
    3.  Real time collaboration
    4.  Auto Responder
    5.  Helpdesk Ticketing
    DeskXpand iconTrengo Icon

    DeskXpand VS Trengo

    Is DeskXpand a good alternative to Trengo?
     
  11. VisionProject icon
     19 likes

    Web based software for project management, issue tracking, collaboration, team calendar, kanban board and more... It is a powerful platform especially suitable for application development or product development organizations.

    196 VisionProject alternatives
    Kanban/task board with drag and drop

    License model

    Platforms

    • Online

    VisionProject Features

    1.  Kanban Board
    2.  Event management
    3.  Software Management
    4.  DMS
    5.  Knowledge Management
    6.  Asset Management
    7.  Email tracking
    8.  Employee Time Tracking
    9.  Resource management
    VisionProject iconTrengo Icon

    VisionProject VS Trengo

    Is VisionProject a good alternative to Trengo?
     
  12. TeamWox icon
     27 likes

    TeamWox is a groupware system designed to optimize the business management. This is a web application including HRM, Task management, document workflow, CRM, Service Desk and IP PBX tools.

    256 TeamWox alternatives
    task management

    License model

    Platforms

    • Windows
    • Online

    TeamWox Features

    1.  Real time collaboration
    2.  ERP
    TeamWox iconTrengo Icon

    TeamWox VS Trengo

    Is TeamWox a good alternative to Trengo?
     
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