IMsupporting AlternativesHelp Desk Platforms and other similar apps like IMsupporting

IMsupporting is described as 'Supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to IMsupporting for a variety of platforms, including Web-based, Android, iPhone, Windows and Mac apps. The best IMsupporting alternative is Chatwoot, which is both free and Open Source. Other great apps like IMsupporting are Intercom, ProProfs Chat, Userlike and LiveChat.

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IMsupporting alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of IMsupporting.
IMsupporting iconIMsupporting
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IMsupporting supply live chat software as a service. A cloud based support platform for business and personal websites. Chat with your visitors in real-time.

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IMsupporting alternatives page was last updated Sep 12, 2020
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Alternatives
  1. Chatwoot icon

    Chatwoot

     24 likes
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    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    216 Chatwoot alternatives

    License model

    • Freemium • Open Source

    Application types

    Country of Origin

    • US flagUnited States

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet
    Chatwoot screenshot 1

    Chatwoot Features

    1.  Unified inbox
    2.  Live Support Chat
    3. WhatsApp icon  Whatsapp integration
    4. Telegram icon  Telegram integration
    5.  Agent dashboard
    6.  Built-in AI Assistant
    7. Facebook Messenger icon  Facebook Messenger integration
    8.  Chat widget
    9.  Customer service

    Chatwoot VS IMsupporting

     

    • Chatwoot is the most popular Web-based, Android, iPhone & iPad alternative to IMsupporting.

    • Chatwoot is the most popular Open Source & free alternative to IMsupporting.

    • Chatwoot is Freemium and Open SourceIMsupporting is Paid and Proprietary
  2. Intercom icon

    Intercom

     55 likes
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    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    277 Intercom alternatives

    License model

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    Intercom screenshot 1

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding

    Intercom VS IMsupporting

     

    • Intercom is the most popular commercial alternative to IMsupporting.

    • Intercom is Paid and ProprietaryIMsupporting is also Paid and Proprietary
  4. ProProfs Chat icon

    ProProfs Chat

     43 likes
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    Facilitates instant support, personalized shopping with targeted offers. Proactively engages visitors, integrates with major tools, monitors performance, and reduces call expenses.

    102 ProProfs Chat alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • iPad
    • Android Tablet
    ProProfs Chat screenshot 1

    ProProfs Chat Features

    1.  Proactive chat
    2.  Canned responses
    3.  Visitor tracking
    4.  Real-time visitor monitoring
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Statistics and Reports
    8.  Integration with CRMs

    ProProfs Chat VS IMsupporting

     

    • ProProfs Chat is the most popular Windows, Mac & Linux alternative to IMsupporting.

    • ProProfs Chat is Freemium and ProprietaryIMsupporting is Paid and Proprietary
  5. Ad
    Screenshot
    Smartsupp icon
    Smartsupp

    Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

    https://www.smartsupp.com
    Learn More
  6. Userlike icon

    Userlike

     81 likes
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    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    141 Userlike alternatives

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Website Messenger

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  AI-Powered
    5.  Live Support Chat
    6.  Support for Multiple Users
    7.  SMS Messaging
    8. WhatsApp icon  Whatsapp integration
    9.  Live Broadcasting

    Userlike VS IMsupporting

     
  7. LiveChat icon

    LiveChat

     20 likes
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    Live chat and helpdesk software as a service for ecommerce. Converts visitors into buyers, enables visitor chat, tracking via email, and offers a 14-day trial without credit card needed.

    224 LiveChat alternatives

    License model

    Application types

    Country of Origin

    • PL flagPoland
    • European Union flagEU

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
    Agent app

    Properties

    1.  Lightweight
    2.  Customizable

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required

    LiveChat VS IMsupporting

     
  8. MyLiveChat icon

    MyLiveChat

     2 likes
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    MyLiveChat is a free live chat software for eCommerce websites. It allows real-time interaction with website visitors through a chat button, which can be added using HTML code. The button integrates smoothly with your website design without causing disruptions.

    51 MyLiveChat alternatives

    License model

    • Freemium • Proprietary

    Application type

    Country of Origin

    • US flagUnited States

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Live Chat Window

    MyLiveChat Features

    1.  Live Support Chat
    2.  Live chat for websites

    MyLiveChat VS IMsupporting

     
  10. Zendesk Chat icon

    Zendesk Chat

     36 likes
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    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    186 Zendesk Chat alternatives

    License model

    • Freemium • Proprietary

    Country of Origin

    • US flagUnited States

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    Zendesk Chat screenshot 1

    Zendesk Chat Features

    1.  Live Support Chat

    Zendesk Chat VS IMsupporting

     
  11. Smartsupp icon

    Smartsupp

     60 likes
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    Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.

    117 Smartsupp alternatives

    License model

    • Freemium • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Windows Phone
    • iPad
    • Self-Hosted
    • Software as a Service (SaaS)
    Respond form your warehouse or on the go with our mobile app

    Properties

    1.  Customizable

    Features

    1.  User Session Recording
    2.  Marketing Automation
    3.  Visitor recording
    4.  Canned responses
    5.  Chat Bot
    6.  Simple installation
    7.  Statistics and Reports
    8. Facebook icon  Facebook integration

    Smartsupp VS IMsupporting

     
  12. Trackaview icon

    Trackaview

     4 likes
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    Trackaview is a PHP web script that lets you monitor and communicate with your website visitors in real time. Pinpoint what your website visitors do and when they do it. Trackaview installs on your own server so there are absolutely no recurring fees.

    71 Trackaview alternatives

    License model

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    Trackaview screenshot 1

    Trackaview VS IMsupporting

     
  13. Chaskiq icon

    Chaskiq

     7 likes
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    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    190 Chaskiq alternatives

    License model

    • Free • Open Source

    Platforms

    • Self-Hosted
    Conversational bot

    Chaskiq Features

    1.  Help Center
    2.  Agent's conversation routing
    3.  Product tours
    4.  Integrated Bulk Emailing
    5.  Triggerable conversational bots
    6.  Chat Bot

    Chaskiq VS IMsupporting

     
  14. Jitbit Live Chat icon

    Jitbit Live Chat

     16 likes
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    Web based live chat software. Deliver more personal experience to your visitors and customers in real time.

    102 Jitbit Live Chat alternatives

    License model

    Application type

    Platforms

    • Online
    Jitbit Live Chat screenshot 1

    Jitbit Live Chat Features

    1.  Live Support Chat

    Jitbit Live Chat VS IMsupporting

     
  15. Kayako icon

    Kayako

     18 likes
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    Kayako is effortless customer service software that helps teams be more productive and build customer loyalty.

    156 Kayako alternatives

    License model

    Application types

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Blackberry
    • Android Tablet
    • Windows Phone
    • iPad
    Kayako screenshot 1

    Kayako Features

    1.  Knowledge base
    2.  Live Support Chat
    3.  Customer service
    4.  Helpdesk Ticketing

    Kayako VS IMsupporting

     
12 of 53 IMsupporting alternatives