
Smartsupp
Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers.
- Freemium • Proprietary
- Customer Support Tool
- Customer Feedback Manager
- Online
- Android
- iPhone
- Windows Phone
- iPad
- Self-Hosted
- Software as a Service (SaaS)
What is Smartsupp?
WHY CHOOSE SMARTSUPP? • The only product that combines live chat, chatbots and video recordings. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop. • Access real-time visitor list enriched with e-commerce data. See who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale. • The most popular online chat in Europe with more than 50 000 active webshops and websites. We also offer human customer service in 7 different languages. • GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.
WHAT CAN SMARTSUPP DO? What can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.
• Live chat, emails and Messenger in one place – start a personal conversation with your customers and have all communication in one place. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales. • Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads and assisting customers with shopping even while you’re asleep. • Video recordings – see how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers. • Mobile app – be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go. • Visit our website to get the full list of features.
Smartsupp Screenshots






Smartsupp Features
Smartsupp information
Supported Languages
- English
- Czech
- French
- German
- Italian
- Polish
- Slovak
- Spanish
Apple AppStore
- Updated
- 4.49 avg rating
Comments and Reviews
Tags
- Chat
- Mobile Apps
- Customer Support
- Customer Feedback Manager
- Live Chat
- marketing-tools
- facebook-messaging
- marketing
- marketing-software
- live-help
Super easy to setup & free
It was easy to install and the customization is really nice. Perfect tool, just what I needed, thank you 🙂
Don't work fine on Firefox
Smartsupp now work in any browser including Firefox
Reply written ago
It is really easy to use, has many features. I have nothing bad to say about it , i'm 100% satisfied
Awesome live chat tool. Super easy to set up.
Super easy to install. Easy to learn to interface. Free for small website & team.