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Best Smartsupp Alternatives

Smartsupp is described as 'is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and help you turn visitors into customers' and is a popular customer support tool in the business & commerce category. There are more than 100 alternatives to Smartsupp for a variety of platforms, including Online / Web-based, Android, iPhone, Mac and SaaS. The best alternative is WatchThemLive, which is free. Other great apps like Smartsupp are tawk.to, Chatwoot, ProProfs Chat and HelpCrunch.

Smartsupp alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Smartsupp.
This page was last updated
Smartsupp iconSmartsupp
  60
  • Online
  • Android
  • iPhone
  • Windows Phone
  • iPad
  • Self-Hosted
  • Software as a Service (SaaS)

Smartsupp is your online shopping assistant. It combines live chat, chatbots & video recordings to save your time and...

Learn more about Smartsupp

  1. WatchThemLive icon

    WatchThemLive

    63 alternatives to WatchThemLive 

    WatchThemLive is a behavior analytics tool that enables you to watch your users' journeys through their eyes and optimize their experience with session recordings, heatmaps, and web analytics.

     Suggest and vote on features
    Features
    1.  User Session RecordingWatchThemLive can record user sessions to gain a real understanding of how users interact with a website.
    2.  Goal TrackingWatchThemLive can be used for tracking progress toward personal or business goals.
    WatchThemLive Session Replays
    WatchThemLive Heatmap
  2. tawk.to icon

    tawk.to

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
    166 alternatives to tawk.to 

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.



  3. Chatwoot icon

    Chatwoot

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    198 alternatives to Chatwoot 

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    Screenshot
  4. ProProfs Chat icon

    ProProfs Chat

    • Mac
    • Windows
    • Linux
    • Android
    • iPhone
    • Windows Phone
    • iPad
    94 alternatives to ProProfs Chat 

    ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...

    Screenshot
  5. HelpCrunch icon

    HelpCrunch

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
    231 alternatives to HelpCrunch 

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

     Suggest and vote on features
    Features
    Chat Widget
    Chat Auto Message to Engage with your visitors/users


  6. Intercom icon

    Intercom

    • Online
    • Android
    • iPhone
    224 alternatives to Intercom 

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

     Suggest and vote on features
    Features
    Screenshot
    Screenshot
  7. LiveAgent icon

    LiveAgent

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP
    191 alternatives to LiveAgent 

    LiveAgent Helpdesk is a multi-channel customer support solution, which helps you serve customers through voice, email, live chat, Facebook, Twitter and contact forms. Simple, yet powerful interface: Answer mails, chats, phone calls, Facebook posts and private messages and...

     Suggest and vote on features
    Features
    1.  GamificationLiveAgent makes use of game-design elements such as point scoring, competition, achievements, etc.
    2.  VoiP CallsLiveAgent allows you to make voice calls over Internet using the Voice over Internet Protocol (VoIP).
    Screenshot
    Screenshot
  8. Mibew icon

    Mibew

    • FreeOpen Source
    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    78 alternatives to Mibew 

    Mibew Messenger (also known as Open Web Messenger) is an open-source live support application written in PHP and MySQL. It enables one-on-one chat assistance in real-time directly from your website.

     Suggest and vote on features
    Features
    1.  Website MonitoringMibew can detect and resolve website performance issues proactively.
    Look and feels of the chat
    Administration panel
  9. Plerdy icon

    Plerdy

    • Online
    • Self-Hosted
    • Software as a Service (SaaS)
    161 alternatives to Plerdy 

    Plerdy is a package of conversion rate optimization tools that are bundled in a single CRO platform. Today are available: Website Heatmap tools, Session recordings, SEO-checker, Popup and NPS builder, Conversion Funnels.

     Suggest and vote on features
    Features
    1.  User Session RecordingPlerdy can record user sessions to gain a real understanding of how users interact with a website.
    2.  Website MonitoringPlerdy can detect and resolve website performance issues proactively.
    Screenshot
    Screenshot
  10. Chaskiq icon

    Chaskiq

    • FreeOpen Source
    • Self-Hosted
    192 alternatives to Chaskiq 

    Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.

    Conversational bot
Showing 10 of 117 alternatives
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