ProProfs Chat AlternativesHelp Desk Platforms and other similar apps like ProProfs Chat

ProProfs Chat is described as 'Online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to ProProfs Chat for a variety of platforms, including Web-based, Android, iPhone, Windows and iPad apps. The best ProProfs Chat alternative is FreeScout, which is both free and Open Source. Other great apps like ProProfs Chat are tawk.to, Chatwoot, HelpCrunch and Intercom.

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ProProfs Chat alternatives are mainly Help Desk Platforms but may also be CRM Systems or Email Marketing Services.  Filter by these or use the filter bar below if you want a narrower list of alternatives or looking for a specific functionality of ProProfs Chat.
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ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster,...

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ProProfs Chat alternatives page was last updated Jan 14, 2025
  1. FreeScout icon
     33 likes

    Free open source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP7+MySQL application which can be easily deployed even on a shared hosting.

    77 FreeScout alternatives
    FreeScout screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Mac
    • Windows
    • Linux
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron

    Properties

    1.  Lightweight

    Features

    1.  Helpdesk Ticketing
    2.  Multiple mailboxes
    3.  SMTP Support
    4.  IMAP Support
    5.  Email workflows
    6.  Workflow Automation
    7.  Auto Responder
    8.  Support for Multiple Users
    9.  SPF support
    10.  Ad-free
    11.  Based on Laravel
    12.  No Tracking
    FreeScout iconProProfs Chat Icon

    FreeScout VS ProProfs Chat

    Is FreeScout a good alternative to ProProfs Chat?
     
    • FreeScout is the most popular Windows, Mac, Linux & Self-Hosted alternative to ProProfs Chat.

    • FreeScout is the most popular Open Source & free alternative to ProProfs Chat.

    • FreeScout is Freemium and Open SourceProProfs Chat is Freemium and Proprietary
    • FreeScout is LightweightProProfs Chat is not according to our users
  2. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    192 tawk.to alternatives

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress

    Properties

    1.  Lightweight

    Features

    1.  WYSIWYG Support
    2.  Real time collaboration
    3.  Dark Mode
    4.  Ad-free
    5.  Live Support Chat
    6.  Live chat for websites
    7.  Visitor tracking
    8.  Triggers
    9.  Chat history
    10.  Online chat
    11.  Customer service
    12.  Helpdesk Ticketing
    tawk.to iconProProfs Chat Icon

    tawk.to VS ProProfs Chat

    Is tawk.to a good alternative to ProProfs Chat?
     
    • tawk.to is the most popular Web-based, Android & iPhone alternative to ProProfs Chat.

    • tawk.to is Freemium and ProprietaryProProfs Chat is also Freemium and Proprietary
    • tawk.to is LightweightProProfs Chat is not according to our users
  3. Chatwoot icon
     22 likes

    Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.

    211 Chatwoot alternatives
    Chatwoot screenshot 1

    License model

    • FreemiumOpen Source

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
    • Cloudron
    • Online
    • Android
    • iPhone
    • iPad
    • Android Tablet

    Chatwoot Features

    1.  Live Support Chat
    2.  Chat widget
    3. Facebook Messenger icon  Facebook Messenger integration
    4. WhatsApp icon  Whatsapp integration
    5. Telegram icon  Telegram integration
    6.  Agent dashboard
    7.  Customer service
    Chatwoot iconProProfs Chat Icon

    Chatwoot VS ProProfs Chat

    Is Chatwoot a good alternative to ProProfs Chat?
     
    • Chatwoot is the most popular iPad, SaaS & Android Tablet alternative to ProProfs Chat.

    • Chatwoot is Freemium and Open SourceProProfs Chat is Freemium and Proprietary
  4. HelpCrunch icon
     170 likes

    Live chat software for small businesses and startups.

    All-in-one customer platform: Modern Live chat + Email Marketing automation + Ticketing software for Medium & Large size businesses.

    69 HelpCrunch alternatives
    Chat Widget

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)

    HelpCrunch Features

    1.  Email automation
    2.  Marketing Automation
    3.  Integrated Chat
    4.  Automatic messages
    5. Slack icon  Slack integration
    6.  Live Support Chat
    7.  Helpdesk Ticketing
    8.  Pricing per agent
    HelpCrunch iconProProfs Chat Icon

    HelpCrunch VS ProProfs Chat

    Is HelpCrunch a good alternative to ProProfs Chat?
     
    • HelpCrunch is the most popular commercial alternative to ProProfs Chat.

    • HelpCrunch is Paid and ProprietaryProProfs Chat is Freemium and Proprietary
  5. Intercom icon
     55 likes

    Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

    265 Intercom alternatives
    Intercom screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone

    Intercom Features

    1.  Customer Segmentation
    2.  Cloud-Based CRM
    3.  Live chat for websites
    4.  Chat Bot
    5.  Canned responses
    6.  Social media integration
    7.  Helpdesk Ticketing
    8.  Knowledge base
    9.  Onboarding
    Intercom iconProProfs Chat Icon

    Intercom VS ProProfs Chat

    Is Intercom a good alternative to ProProfs Chat?
     
  6. LiveAgent icon
     56 likes

    Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.

    212 LiveAgent alternatives
    LiveAgent screenshot 1

    License model

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • PHP

    LiveAgent Features

    1.  VoiP Calls
    2.  Gamification
    3.  Beat maker
    4.  Knowledge base
    5.  Call recording
    6.  Customer service
    7.  Helpdesk Ticketing
    8.  Live Support Chat
    9.  Integrated Chat
    LiveAgent iconProProfs Chat Icon

    LiveAgent VS ProProfs Chat

    Is LiveAgent a good alternative to ProProfs Chat?
     
  7. LiveChat icon
     20 likes

    LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.

    218 LiveChat alternatives
    Agent app

    License model

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad

    Properties

    1.  Lightweight

    Features

    1.  Custom widgets
    2.  Marketing Automation
    3.  Auto Responder
    4.  Customer Segmentation
    5.  Real time collaboration
    6.  Multiple Account support
    7.  Ad-free
    8.  End-to-End Encryption
    9.  Two-factor Authentication
    10.  Website Monitoring
    11.  Dark Mode
    12.  No Coding Required
    LiveChat iconProProfs Chat Icon

    LiveChat VS ProProfs Chat

    Is LiveChat a good alternative to ProProfs Chat?
     
  8. Userlike icon
     81 likes

    Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.

    137 Userlike alternatives
    Website Messenger

    License model

    • FreemiumProprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)

    Userlike Features

    1.  Real time collaboration
    2.  Chat Bot
    3.  Real-time analytics
    4.  Live Support Chat
    5.  Support for Multiple Users
    6. WhatsApp icon  Whatsapp integration
    7.  Live Broadcasting
    8.  SMS Messaging
    9.  Customer service
    Userlike iconProProfs Chat Icon

    Userlike VS ProProfs Chat

    Is Userlike a good alternative to ProProfs Chat?
     
  9. Tidio  icon
     30 likes

    Tidio Live Chat is a real-time customer communication service, enhanced with chatbots for 24/7 assistance. It has a free version and paid upgrades for additional features. The installation is simple, allowing immediate use after plugin installation.

    135 Tidio alternatives
    Tidio  screenshot 1

    License model

    • FreemiumProprietary

    Platforms

    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Google Chrome
    • Shopify
    • Drupal
    • Joomla
    • Wordpress

    Tidio Features

    1.  Customer Segmentation
    2.  Auto Responder
    3.  Live Preview
    4.  Email automation
    5.  Visitor management
    6.  Segmenting visitors
    7.  Live Support Chat
    8.  Email integration
    Tidio  iconProProfs Chat Icon

    Tidio VS ProProfs Chat

    Is Tidio a good alternative to ProProfs Chat?
     
  10. Chatspell icon
     Like this app

    Chatspell makes it effortless to communicate with your website visitors. This ideal solution enables you to chat with your web visitors directly in Slack. By using this tool, you can interact with your visitors, enhance conversion rates, address queries, and support issues, and...

    51 Chatspell alternatives
    Chatspell screenshot 1

    License model

    • FreeProprietary

    Platforms

    • Online
    • Slack

    Properties

    1.  Lightweight

    Features

    1. Slack icon  Slack integration
    Chatspell iconProProfs Chat Icon

    Chatspell VS ProProfs Chat

    Is Chatspell a good alternative to ProProfs Chat?
     
  11. Lime Talk icon
     58 likes

    Lime Talk is an online application that allows you to easily embed a chat widget onto your site. In a couple of minutes you can communicate with your website visitors and increase your sales and provide better customer support.

    102 Lime Talk alternatives
    Lime Talk screenshot 1

    License model

    Application type

    Platforms

    • Online

    Lime Talk Features

    1.  Live chat for websites
    2.  Online chat
    3.  Chat widget
    4.  Live Support Chat
    Lime Talk iconProProfs Chat Icon

    Lime Talk VS ProProfs Chat

    Is Lime Talk a good alternative to ProProfs Chat?
     
  12. CBA Live Assist On-Premise icon
     8 likes

    CBA Live Assist On-Premise is a secure, real-time customer service solution designed for financial institutions, governments, and businesses.

    19 CBA Live Assist On-Premise alternatives
    Voice + Video

    License model

    Platforms

    • Online

    Properties

    1.  Privacy focused

    Features

    1.  Co-browsing
    2.  On-premises software
    3.  Video Calling
    4.  Live chat for websites
    5.  Integrated File Sharing
    6.  Ad-free
    7.  Customer service
    8.  Real time collaboration
    9.  Auto Responder
    10.  Desktop Sharing
    11.  Screen Sharing
    12.  Marketing Automation
    CBA Live Assist On-Premise iconProProfs Chat Icon

    CBA Live Assist On-Premise VS ProProfs Chat

    Is this a good alternative to ProProfs Chat?
     
12 of 100 ProProfs Chat alternatives