Freshchat Alternatives

Freshchat is described as 'modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages' and is an app in the business & commerce category. There are more than 25 alternatives to Freshchat for a variety of platforms, including Web-based, Android, iPhone, SaaS and Windows apps. The best Freshchat alternative is tawk.to, which is free. Other great apps like Freshchat are Chatwoot, ProProfs Chat, Intercom and Zendesk Chat.

Freshchat alternatives are mainly Customer Support Tools but may also be Help Desk Apps or CRM Systems. Filter by these if you want a narrower list of alternatives or looking for a specific functionality of Freshchat.

Freshchat alternatives page was last updated

Freshchat

Freemium • Proprietary

Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers...

More about Freshchat

tawk.to
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Help Desk App
Mac
Windows
Linux
Online
Android
iPhone
Chrome OS
Internet Explorer
Google Chrome
Safari
Wordpress
170 tawk.to alternatives
tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.
- - tawk.to is the most popular Web-based, Windows, Android & Mac alternative to Freshchat.
- - tawk.to is the most popular free alternative to Freshchat.
Suggest and vote on features
tawk.to Features
Triggers
Helpdesk ticketing
Chat history
Customer service
Online chat
Live Support Chat
Live chat for websites
Visitor tracking
Add a screenshot
Chatwoot
Is this is a good alternative?
Yes
No
Freemium • Open Source
Customer Support Tool
Help Desk App
CRM System
Self-Hosted
Software as a Service (SaaS)
Cloudron
201 Chatwoot alternatives
Open source alternative to Intercom, Zendesk, Drift.com, Crisp, etc.
- - Chatwoot is the most popular SaaS & Self-Hosted alternative to Freshchat.
- - Chatwoot is the most popular Open Source alternative to Freshchat.
Suggest and vote on features
Chatwoot Features
Whatsapp integration
Live Support Chat
Telegram integration
Agent dashboard
Facebook Messenger integration
Chat widget
Customer service
ProProfs Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Mac
Windows
Linux
Android
iPhone
Windows Phone
iPad
96 ProProfs Chat alternatives
ProProfs Chat is an online live chat software that allows businesses to offer instant support to their customers and engage with their website visitors. Armed with ProProfs Chat your support team can resolve issues faster, provide quick answers to queries about your products...
- - ProProfs Chat is the most popular iPad alternative to Freshchat.
Suggest and vote on features
ProProfs Chat Features
Proactive chat
Canned responses
Visitor tracking
Real-time visitor monitoring
Statistics and Reports
Integration with CRMs
Live Support Chat
Live chat for websites
Intercom
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Help Desk App
Email Marketing Service
Online
Android
iPhone
233 Intercom alternatives
Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.
- - Intercom is the most popular commercial alternative to Freshchat.
Suggest and vote on features
Intercom Features
1. Customer SegmentationIntercom allows you to divide your customers into segments, so you can determine and work with your target audience.
Cloud-Based CRM
Live chat for websites
Chat Bot
Canned responses
Social media integration
Helpdesk ticketing
Knowledge base
Onboarding
User Profiles
Knowledge Base structuring
Zendesk Chat
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Online
Android
iPhone
Android Tablet
iPad
165 Zendesk Chat alternatives
Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.
- - Zendesk Chat is the most popular Android Tablet alternative to Freshchat.
Suggest and vote on features
Zendesk Chat Features
Live Support Chat
Chaskiq
Is this is a good alternative?
Yes
No
Free • Open Source
Self-Hosted
190 Chaskiq alternatives
Chaskiq is a 100% open source conversational marketing platform build as an alternative for Intercom, Drift, and others, currently under active development.
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Chaskiq Features
Help Center
Agent's conversation routing
Product tours
Integrated Bulk Emailing
Triggerable conversational bots
Chat Bot
Userlike
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Online
Software as a Service (SaaS)
132 Userlike alternatives
Userlike is free live chat and customer messaging software for web and messaging support. Connect with your customers on your website, Facebook Messenger, WhatsApp, Telegram and SMS.
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Userlike Features
1. Real time collaborationMultiple users can work together in Userlike simultaneously.
Chat Bot
Real-time analytics
Support for Multiple Users
Whatsapp integration
Live Broadcasting
SMS Messaging
Customer service
Consolto
Is this is a good alternative?
Yes
No
Paid • Proprietary
Video Calling App
Web Conferencing Tool
Instant Messenger
Mac
Windows
Online
Android
iPhone
Chrome OS
Android Tablet
iPad
170 Consolto alternatives
The #1 Video chat plugin that will turn your website into a fully featured virtual office in minutes with: Video-calls, screen sharing, appointment scheduling, text-chat, whatsapp, Facebook messenger, site analytics and more….
Suggest and vote on features
Consolto Features
1. Screen SharingYou can use Consolto to share your screen with your colleages or friends.
Integrated Chat
Olark
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Instant Messenger
Online
131 Olark alternatives
Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.
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Olark Features
Real Time Chat
Live Support Chat
Online chat
Traffic Monitoring
Crisp
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Instant Messenger
Mac
Windows
Linux
Online
Android
iPhone
125 Crisp alternatives
Customer interaction for entrepreneurs. Chat with your website visitors. Setup the Crisp chatbox in 1 minute.
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Crisp Features
Knowledge base
Real Time Chat
Unlimited users
Traffic Monitoring
Live Support Chat
Integrated Chat
User Profiles with Location
Online chat
Tidio
Is this is a good alternative?
Yes
No
Freemium • Proprietary
Customer Support Tool
Windows
Online
Android
iPhone
Android Tablet
iPad
BigCommerce
Google Chrome
Shopify
Drupal
Joomla
Wordpress
116 Tidio alternatives
Tidio Live Chat is a live chat service which allows you to communicate with your customers easily, also with the help of chatbots. A feature-rich free version with paid upgrades available pending your need.
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Tidio Features
1. Customer SegmentationTidio allows you to divide your customers into segments, so you can determine and work with your target audience.
2. Auto ResponderTidio allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
3. Live PreviewInstantly see what your files and documents look like as you create them.
Email automation
Visitor management
Segmenting visitors
Live Support Chat
Email integration
LiveChat
Is this is a good alternative?
Yes
No
Paid • Proprietary
Customer Support Tool
Mac
Windows
Online
Android
iPhone
iPad
208 LiveChat alternatives
LiveChat is powerful, but easy-in-use live chat and help desk software solution offered in a SaaS model. It helps ecommerce owners to contact website owners and convert them into buyers and keep track of the customer service communication via email.
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LiveChat Features
1. Marketing AutomationLiveChat can automate marketing campaigns and activities throughout the customer journey by automatic workflows.
2. Desktop SharingLiveChat enables you to share your screen with other people in the same office or working remotely.
3. Customer SegmentationLiveChat allows you to divide your customers into segments, so you can determine and work with your target audience.
4. Real time collaborationMultiple users can work together in LiveChat simultaneously.
5. Multiple Account supportLiveChat support multiple accounts without the need to logout and login
6. Ad-freeLiveChat doesn't contain any form of external advertising.
7. End-to-End EncryptionLiveChat has E2E Encryption, for entire or parts of the app.
8. Auto ResponderLiveChat allows you to set automatic responses to messages or emails based on user actions or pre-established rules.
9. Two-factor AuthenticationLiveChat supports two-factor authentication (2FA).
Custom widgets
Canned responses
Email automation
Chat Bot
Customizable
Knowledge base
Web-Based
Integration with CRMs
Live Support Chat
Lightweight